Hotel berhampiran The ancient Philae temple before move, Aswan

We were initially happy about the hotel, the kitchen staff were great with my friend with mobility issues, the rooms were nice, the view was great. However, trying to get a refund for over paying for our stay has been terrible. Their credit card machine did not produce a receipt so they said it the transaction did not go thru, so they ran my credit card card a second time. Again no receipt, so my friend paid instead. Well, the 2 charges on my credit card did got thru, as I saw them on my credit card statement. The hotel says they reversed 1 charge, but that's a lie because no credit was issued. The hotel continues to refuse to reverse the charges and refuses to communicate with my bank. Therefore, the bank is saying I'm responsible. The hotel got paid 3 times for the 1 night stay! I cannot believe that I'm the only one this has happened to. So AVOID staying here,

Sehr schönes kleines Hotel. Die Zimmer sind in einem rustikalen Stil, haben aber alles Grundlegende vorhanden. Einzig die Lage gibt dem Hotel hier deutlich Minuspunkte, da es doch sehr außerhalb und in einer ungeteerte Straße liegt. Ein Uber / Taxi zu bekommen war dementsprechend nicht so einfach.

We booked Villa Misk because of the beautiful view overlooking the boats and Philae temple in the distance. The villa is slightly out of town, which makes it very peaceful and tea on the terrace overlooking the water is just wonderful. The hospitality here is second to none. Ahmed and his family went above and beyond to make our stay in Aswan the best that it could be. They were very accommodating of our early check in and late check out. Ahmed not only organised a visit to Abu Simbel for us from Aswan, he very kindly organised a driver for us for our time in Luxor as well. Our best memories in Egypt are all thanks to Ahmed’s kindness and expertise. Definitely book this place - it’s a gem.

需要提早30分鐘預約 Ben Ben 的船 才能抵達飯店！要特別注意喔！ 全程服務都非常好，有迎賓飲料 會幫你把行李拿的房間內，整體服務滿分， 只是如果要打電話要東西，那就要等一陣子了！ 他們晚餐餐點蠻好吃的！ 很放鬆 很推薦唷！

I arrived from Luxor after staying at the Luxor Pyramisa Hotel and I have to say this place is sooooo much better!! Not just the location or the size of this place but the most important thing was that all members of staff are really friendly, welcoming and always smiling, greeting you when you walk past. A few members stood out very well to me, who are Carlos & Christine from guest relations, who are really friendly and made sure that I had everything I needed and my stay was pleasant. They also sent a complimentary drink to the pool when they saw i was taking a swim. I think these guys definitely deserve a reward!! Mostafa and Ahmed from the taxi/souvenir shop booked a few taxis with them and also an excursion to the Nubial village. Good prices and the taxi were always on time and waiting for me. Finally, I can't forget Faisal, the lifeguard/swimming pool guy. Very friendly, and as soon as he knew I couldn't swim that well, I decided to give me a couple of hours of lessons! a shame. I only went to the pool once on my last day at the hotel. But in general all staff are great but these guys are the ones who I spoke with on a daily basis while staying at the hotel. The hotel, in general, is kept in immaculate condition. The gardens are nice and green and perfect for an evening walk. It's on an island, so no one to haggle you outside and the crossing is free, runs 24hrs, every 20/30mins. Rooms are a bit old but you have to remember we are not in New York or London and in fact very south of the country where its remote and for the price its a good deal!! Views are good, and sunset and sunrise while crossing on the boat to mainland is a view for sure!! I had half board so that was breakfast and dinner on a buffet service. Good selection of hot and cold food at both times. Can't say anything bad. Drinks are extra and the fresh juices are great! Will definitely be staying here again for a longer time when I visit next time!!

I immediately typed this review on my phone upon departure because I was so excited to post it when I had some time and internet. Hadouta Masreya is an incredible experience! My ONLY regret is that we didn’t have enough time as we didn’t land until 1:30 am and had to leave around 9 am. Hospitality: Hamed and Shereen were extremely accommodating during and before the trip, respectively. Shereen helped me coordinate via WhatsApp transportation from the airport (and to our Nile cruise pick up point), as the Nubian Village is not directly off a main road. Our drivers were there for airport pickup on time and patient with all of our luggage and how late it was. They even came back to take us to our Nile cruise pickup point. Furthermore, one of the drivers helped us contact our tour guide when we couldn’t find our guide at the cruise point. They ensured not to leave us until we were in safe hands! Upon arrival to the guest house, Hamed welcomed us with open arms- literally! He was on the steps upon arrival (it’s 2:30 am at this point) and super friendly and helpful! He offered us juices and helped set us all up. In the morning, he offered us snacks and beverages (as we were too tired to wake up early enough for breakfast- which was definitely offered!!). Just such wonderful hospitality and we felt so sad to leave! Room: My parents had a private room on the first floor and my husband and I had one at the top floor with the view of the Nile. Both rooms were clean and had functional AC! The bathrooms were updated. Like the vanity and tiles look better than the ones in my bathroom at home LOL. The mattress was on the stiffer side, but that’s a good thing for us, as we do prefer these types of beds. The view was incredible too in the morning when we woke up! Heads up before you book: the Nile view rooms have a lot of stairs so be prepared if that’s what you book. We knew that going in so we had ourselves mentally ready! Ambience: Nubian Village is so special and beautiful. I really want to come back and visit again! The colors are so vibrant and you could feel the sense of community and pride in their village as you’re driving through. There are cute markets within walking distance too. Overall, these positive reviews are spot on, and the pictures simply don’t do this properly justice.

The Basma Hotel Aswan is a mid-range hotel that offers a comfortable and convenient stay in Aswan. The location of the hotel is ok, with easy access to the city's main attractions and the Nile River. The staff are friendly and helpful, always willing to provide assistance and recommendations for things to do in the area. The rooms at the Basma Hotel Aswan are decent with comfortable beds. However, the rooms are a bit dated and could use some modernization. The bathroom facilities are functional but could also benefit from some updates. The hotel offers basic dining options, including a buffet breakfast that is decent but not particularly outstanding. The rooftop restaurant is a highlight of the hotel, offering stunning views of the city and the Nile River. However, the food quality and selection could be improved. The hotel has a lovely swimming pool and a rooftop terrace where guests can relax and enjoy the views. Overall, the Basma Hotel Aswan offers a comfortable and convenient stay in Aswan, with a friendly staff and good amenities. While some areas could use improvement, the hotel is a decent choice for travelers who are looking for a mid-range option in the area.

Magical property in magical land. Extremely professional and accommodating staff and service. The ground floor spa equally impressive where I enjoyed full body massage on consecutive days. One small issue with thermostat was dealt with promptly and to full satisfaction. I don’t believe you can improve upon The Old Cataract in any stay in Aswan..

這個家酒店服務、環境還不錯，但是地理位置不對，辦理入住的時候找酒店找了一個多小時，一路沿着尼羅河找，適合自駕入住，不是自駕的不推薦。