Ulasan KAMENOI HOTEL ATAMI

Our stay at Kamenoi Hotel in Atami was filled with awe-inspiring views from our room. While we did notice a hint of dustiness, the overall atmosphere and the romantic setting made our time there truly memorable.

More suitable for family with kids

exellent location, great service and dinner of superb variety selection

Food and location was mid. Liked the view of the beach from the top. But the service was extremely bad, they had additional charges and when I asked why, they just hung up on the phone. The receptionist woman was extremely unprofessional and ruined the whole experience. Try to book a different hotel. The staff was terrible.

The hotel charged me over price for 6 years old kid. He didn’t even eat much and sleep on my bed. It cost me 9,790 yen. The room is good and if you don’t have car, don’t come. 😖

This hotel is worth for that price. Good environment with nice view. The room size is big enough and the foods were great. Having a nice stay here!

I’m a little torn to rate the location average because it can be a pain to get to if you don’t have a car, but the view from the room (apparently all rooms have view of the sea) is great. A lot of variety for breakfast but nothing really stood out. I didn’t get to visit the onsen because they don’t allow tattooed people. I would stay again, especially in summer on a fireworks day!

It is a family friendly hotel. The room is clean and cozy. The breakfast and dinner is great!! The staff are friendly and helpful.

Good good

酒店位處半山，如無車或無接送服务真的往返有困难。 員工服务態度非常好，設施需有点舊，但清潔、衛生、保養都非常好。 環境清静，早晨可望見日出，再加上海港風景，真美！ 整体感受非常好，滿意！

因浴室湧水，原先調上較高層數同號碼房間，但冷氣都是很嘈（服務員告知），另一間也有不正常的湧水情況，已停止入住，最終換了同層另一間較前排的酒店房，房間內冷氣是新的，沒有嘈雜聲音，可以看到煙火，負責的服務員是一位較有經驗的女士，雖然不懂中英文，但努力尚試用翻譯軟件，值得欣賞。執房的員工態度好，懂英語，協助服務員理解問題，說房間湧水是不正常，非常欣賞他們的服務質素。

酒店非常偏僻，跟導航行駛，在山中足足兜圈子了一小時，但導航顯示多次到達目的地，最終是落車找人問路，問了好幾位才找到。房間整體一般，冷氣好嘈好污糟，空氣清新機開動後，－直顯示空氣質素最差，浴缸在出水口，不停湧水，但完全沒有使用過浴室。沒有樽裝水提供，服務員提議飲水喉水，大部分都不懂英文或中文，只有一位懂中文，但態度不太友善。餐廳食物質素非常一般，－定要要預約。浴袍是沒有乾透的，浴場沒有服務員或清潔駐場，清潔度欠佳。房外環境優美，可看到煙火，遠近或看到多少，則事乎房間是否前排。

風景好，餐廳環境好，典型的日式料理，非常好；服務也很好；在一山上，比較安靜；不足之處在於硬件設施有點舊。

お部屋も広くて清潔感がありました。大浴場のドライヤーがReFaでした！アメニティも自分で選ぶスタイルでしたがたくさんありました。部屋のお風呂も海や山の景色を見ながら入れたので最高でした。朝食のビュッフェの品数が多くてびっくりしました。どれも美味しかったです。日本に初めて来た韓国の彼も大満足😊と言っていました！！