KAMENOI HOTEL ATAMI

Ulasan KAMENOI HOTEL ATAMI

KAMENOI HOTEL ATAMI

2 Chome-12-3, Atami City, Shizuoka Prefecture, 413-0016, JapanLihat Butiran Hotel
KAMENOI HOTEL ATAMI
KAMENOI HOTEL ATAMIKAMENOI HOTEL ATAMIKAMENOI HOTEL ATAMI
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.4/5
Sangat Baik
128 ulasan
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.4
Perkhidmatan4.5
Kebersihan4.5
Tapis mengikut:
Atur mengikut:
Semua ulasan(128)
Ulasan positif(122)
Ulasan dengan gambar/video(53)
Bilik yang hebat(43)
Kolam mata air panas yang menenangkan(18)
Makan malam yang lazat(18)
Bilik yang besar(17)
Pemandangan laut yang cantik(13)
Bufet yang lazat(9)
Perkhidmatan penghantaran ulang-alik(8)
Sesuai untuk keluarga(4)
Ulasan kurang baik(6)
Ryuki k
Bilik Twin Standard(Dengan Ruang Tamu & Bilik Mandi Peribadi) (Tanpa Rokok)
Menginap pada Dis 2023
Pasangan
4 ulasan
3.5/5
Disiarkan pada 6 Jan 2024
Our stay at Kamenoi Hotel in Atami was filled with awe-inspiring views from our room. While we did notice a hint of dustiness, the overall atmosphere and the romantic setting made our time there truly memorable.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay with us at Kamenoi Hotel in Atami and for sharing your wonderful experience. We sincerely apologize for the slight dustiness you noticed in your room. Your feedback has been shared with our housekeeping team to ensure improvements are made and that every guest's stay is as perfect as possible.Once again, we truly appreciate your support and feedback. We look forward to welcoming you back for an even more enjoyable stay in the near future.
Pengguna Tetamu
Bilik Twin Deluxe (Dengan Ruang Tamu & bilik mandi peribadi) (Bukan Merokok)
Menginap pada Ogo 2024
Keluarga
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 8 Sep 2024
More suitable for family with kids
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Kamenoi Hotel Atami. The hotel has a kids park and a children's buffet that the whole family can enjoy. We look forward to seeing you again.Kamenoi Hotel Atami Front
Hung
Bilik Twin Standard(Dengan Ruang Tamu & Bilik Mandi Peribadi) (Tanpa Rokok)
Menginap pada Jan 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Feb 2024
exellent location, great service and dinner of superb variety selection
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay with us at Kamenoi Hotel in Atami and for sharing your wonderful experience. We are thrilled to hear that you enjoyed our excellent location, the great service provided by our team, and the superb variety of selections at dinner.Your satisfaction is our greatest reward, and we are delighted to have made your stay so enjoyable. We look forward to welcoming you back soon for another wonderful experience!
Pengguna Tanpa Nama
Bilik mudah diakses (Dengan bilik mandi persendirian) (Bebas rokok)
Menginap pada Sep 2023
Keluarga
3 ulasan
2.0/5
Disiarkan pada 28 Okt 2023
Food and location was mid. Liked the view of the beach from the top. But the service was extremely bad, they had additional charges and when I asked why, they just hung up on the phone. The receptionist woman was extremely unprofessional and ruined the whole experience. Try to book a different hotel. The staff was terrible.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your feedback. We sincerely apologize for not meeting your expectations during your stay. We take your comments about the service quality seriously and will work on improvements immediately. We’re also sorry for the lack of clarity regarding additional charges and the unprofessional behavior of our staff. Your insights are invaluable, and we will use them to enhance our service. If you choose to stay with us again, we’ll do our best to provide a much better experience.
Pengguna Tetamu
Menginap pada Sep 2023
Keluarga
2 ulasan
3.5/5
Disiarkan pada 17 Okt 2023
The hotel charged me over price for 6 years old kid. He didn’t even eat much and sleep on my bed. It cost me 9,790 yen. The room is good and if you don’t have car, don’t come. 😖
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your experience with us, and we are pleased to hear that you were satisfied with the room. Regarding the charge for your 6-year-old child, we understand your concern. Please allow us to clarify that, according to our hotel policy, children aged 6 are charged 50% of the adult rate, This is a standard policy.We value all guest feedback and strive to ensure that everyone feels they have received value for their stay. Should you have any further questions regarding our policies, our team is always here to assist you.Thank you again for your understanding, and we hope to have the opportunity to provide you with an even better experience in the future.
CYRUSHO
Bilik Twin Standard(Dengan Ruang Tamu & Bilik Mandi Peribadi) (Tanpa Rokok)
Menginap pada Ogo 2023
Keluarga
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Sep 2023
This hotel is worth for that price. Good environment with nice view. The room size is big enough and the foods were great. Having a nice stay here!
Terjemah
Jawapan daripada Pihak Penginapan: この度は亀の井ホテル熱海にご宿泊いただき誠にありがとうございます。ご滞在を存分に楽しんでいただけましたようで、心から嬉しく存じます。また熱海にお越しの折には、当ホテルをお選びいただければ幸いです。スタッフ一同、心よりお待ち申し上げております。亀の井ホテル熱海　フロント担当
Flavio
Bilik Twin Deluxe (Dengan Ruang Tamu & bilik mandi peribadi) (Bukan Merokok)
Menginap pada Nov 2022
Melancong bersama rakan
7 ulasan
4.5/5
Hebat
Disiarkan pada 21 Dis 2022
I’m a little torn to rate the location average because it can be a pain to get to if you don’t have a car, but the view from the room (apparently all rooms have view of the sea) is great. A lot of variety for breakfast but nothing really stood out. I didn’t get to visit the onsen because they don’t allow tattooed people. I would stay again, especially in summer on a fireworks day!
Terjemah
Jawapan daripada Pihak Penginapan: この度は亀の井ホテル熱海にご宿泊いただき誠にありがとうございます。また、ご投稿いただき重ねてお礼申し上げます。当ホテルは熱海市の高台に位置し、花火は上から見下ろすような感覚でお楽しみいただけます。また、ベランダから見る花火は迫力満点でございます。年間をとおして実施しておりますので、ぜひ季節を変えて花火観賞いただければ幸いです。またのご来館を心よりお待ち申し上げております。 亀の井ホテル熱海　フロント担当
Pengguna Tetamu
Bilik mudah diakses (Dengan bilik mandi persendirian) (Bebas rokok)
Menginap pada Apr 2023
Keluarga
4 ulasan
3.7/5
Disiarkan pada 3 Ogo 2023
It is a family friendly hotel. The room is clean and cozy. The breakfast and dinner is great!! The staff are friendly and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: この度は亀の井ホテル熱海にご宿泊いただき誠にありがとうございます。ご滞在を存分に楽しんでいただけましたようで、心から嬉しく存じます。賜りましたお言葉を今後益々の励みとし、更なるサービス向上に努めて参りますので、ぜひまたお越しくださいませ。またのご来館を心よりお待ち申し上げております。亀の井ホテル熱海　フロント担当
Roy
Bilik Gaya Jepun-Barat Standard(Dengan Bilik Mandi Peribadi) (Bebas Rokok)
Menginap pada Okt 2023
Solo
18 ulasan
4.0/5
Sangat Baik
Disiarkan pada 17 Nov 2023
Good good
Terjemah
Jawapan daripada Pihak Penginapan: この度は亀の井ホテル熱海にご宿泊いただき誠にありがとうございます。 ご滞在を存分に楽しんでいただけましたようで、心から嬉しく存じます。 また熱海にお越しの折には、当ホテルをお選びいただければ幸いです。 スタッフ一同、心よりお待ち申し上げております。 亀の井ホテル熱海　フロント担当
Zhangyujia，jiayouba😈
Bilik Twin Standard(Dengan Ruang Tamu & Bilik Mandi Peribadi) (Tanpa Rokok)
Menginap pada Sep 2024
Melancong bersama rakan
19 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Dis 2024
從來宮站過去很近1公里左右，但是不要想着能走過去，千萬不要，過來人的經驗之談😂😂😂，一路都是坡，一定要打車！！！ 酒店在半山腰，特地選了看花火大會的，真的絢爛美麗，太難忘了，酒店餐食很贊，早晚都是自助式，很多選擇，温泉酒店傳統的一食二泊，晚上還要好吃的限定墨魚拉麪，美味極了，離熱海站也很近，第二天打車去了來宮神社和美術館，都不遠
Terjemah
Jawapan daripada Pihak Penginapan: 感谢您的在万千酒店之中選擇亀の井酒店，謝謝您的意见。我们本馆将会在明年1月更新设施，同时也会对每天的菜单加以改进、很高兴听到您对房间的空间感到满意，期待您的再次光临，体验更多美好的时光！如果您有任何建议或需求，请随时告诉我们。祝您旅途愉快！
Pengguna Tetamu
Bilik Gaya Jepun-Barat Standard(Dengan Bilik Mandi Peribadi) (Bebas Rokok)
Menginap pada Sep 2024
Keluarga
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Nov 2024
吃的太好了！真是很感慨，不愧是海邊的小鎮，海鮮無限量，現烤現吃，太讚了！有個半露天温泉非常舒服，一天兩泡，哈哈！房間夜很寬敞，三人住的和洋式，其實五個人也住得下，榻榻米很寬敞，睡三個人綽綽有餘。
Terjemah
Jawapan daripada Pihak Penginapan: 非常感謝您的反饋！我們很高興您在我們的酒店享受到了美味的海鮮和舒適的温泉體驗。我們的目標就是讓每位客人都能感受到放鬆與愉悦。很高興聽到您對房間的空間感到滿意，期待您的再次光臨，體驗更多美好的時光！如果您有任何建議或需求，請隨時告訴我們。祝您旅途愉快！
KTYU
Bilik Gaya Jepun-Barat Standard(Dengan Bilik Mandi Peribadi) (Bebas Rokok)
Menginap pada Sep 2024
Keluarga
7 ulasan
4.2/5
Sangat Baik
Disiarkan pada 8 Okt 2024
酒店位處半山，如無車或無接送服务真的往返有困难。 員工服务態度非常好，設施需有点舊，但清潔、衛生、保養都非常好。 環境清静，早晨可望見日出，再加上海港風景，真美！ 整体感受非常好，滿意！
Terjemah
Jawapan daripada Pihak Penginapan: 感謝您分享的寶貴評論。我們很高興聽到您對員工服務態度和周邊環境的認可。我們的旅館位於熱海市的山頂上，熱海站有當地巴士和免費接送巴士，但由於巴士數量有限，對此造成的不便，我們深表歉意。期待您的再次光臨。
光宝游记
Standard Jepun(Dengan bilik mandi persendirian) Bebas Rokok
Menginap pada Okt 2024
Keluarga
8 ulasan
4.2/5
Sangat Baik
Disiarkan pada 1 Dis 2024
在山上交通有些不方便，自駕的話車衹能停在山上的別館，需要坐酒店的shuttle 上去停車場，但是景色不錯。
Terjemah
Jawapan daripada Pihak Penginapan: 感謝您抽出寶貴時間分享您的入住體驗，目前，由於第二停車場正在進行施工，第三停車場的車位已滿，因此需要將車輛停放在別館的停車場。我們深感抱歉給您帶來的不便，同時也非常感謝您的支持與配合。如果您有任何問題或需要幫助，請隨時告知，我們將竭誠為您服務。
Zhongweihuanggongwang
Bilik mudah diakses (Dengan bilik mandi persendirian) (Bebas rokok)
Menginap pada Okt 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Dis 2024
非常滿意的住宿體驗，愜意的一泊兩食制完美契合一個悠然度假之心。 一級棒的海景，每天在日出的柔和煦麗中打開雙眼，還會再來
Terjemah
Jawapan daripada Pihak Penginapan: 非常感謝您選擇入住我們酒店，並與我們分享您的美好體驗！能夠為您提供愜意的“一泊兩食”度假體驗，並讓您在清晨的柔美日出中開啟一天，這讓我們倍感欣慰和自豪。我們非常期待您的再次光臨，屆時一定會竭盡全力為您帶來更加完美的度假時光。祝您生活愉快！酒店團隊敬上
Pipoca
Bilik mudah diakses (Dengan bilik mandi persendirian) (Bebas rokok)
Menginap pada Ogo 2024
Melancong bersama rakan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 22 Okt 2024
妹と2人旅行で利用しました。お値段が安かったのに部屋が広くて驚き！大浴場も広く、施設自体は新しくありませんでしたが、綺麗に保たれてると思います。
Terjemah
Jawapan daripada Pihak Penginapan: ご利用いただきまして誠に有難うございます。広いお部屋や大浴場についてのお褒めの言葉も励みになります。今後も清潔感を大切にし、快適にお過ごしいただけるよう努力してまいります。またのお越しを心よりお待ちしております。