2 Chome-12-3, Atami City, Shizuoka Prefecture, 413-0016, JapanLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
8.8/10
Sangat Baik
132 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran8.5
Kemudahan8.8
Perkhidmatan9.0
Kebersihan8.9
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Semua ulasan(132)
Ulasan positif(125)
Ulasan dengan gambar/video(56)
Bilik yang hebat(44)
Kolam mata air panas yang menenangkan(19)
Makan malam yang lazat(19)
Bilik yang besar(17)
Pemandangan laut yang cantik(14)
Perkhidmatan penghantaran ulang-alik(9)
Bufet yang lazat(9)
Sesuai untuk keluarga(5)
Ulasan kurang baik(7)
PARAMEE
Daftar masuk pada Feb 2025
Lain-lain
46 ulasan
10.0/10
Luar Biasa
Disiarkan pada 25 Apr 2025
The room is spacious and clean. The breakfast and dinner are also good. Highly recommended!!
Menterjemah
Jawapan daripada Pihak Penginapan: Thank you very much for choosing to stay in our hotel. We are very pleased and proud.We are very much looking forward to seeing you again, and we will do our best to bring you a more perfect vacation. I wish you a happy life!
Ryuki k
Daftar masuk pada Dis 2023
Pasangan
4 ulasan
7.0/10
Disiarkan pada 6 Jan 2024
Our stay at Kamenoi Hotel in Atami was filled with awe-inspiring views from our room. While we did notice a hint of dustiness, the overall atmosphere and the romantic setting made our time there truly memorable.
Menterjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay with us at Kamenoi Hotel in Atami and for sharing your wonderful experience. We sincerely apologize for the slight dustiness you noticed in your room. Your feedback has been shared with our housekeeping team to ensure improvements are made and that every guest's stay is as perfect as possible.Once again, we truly appreciate your support and feedback. We look forward to welcoming you back for an even more enjoyable stay in the near future.
Pengguna Tetamu
Daftar masuk pada Ogo 2024
Keluarga
1 ulasan
8.0/10
Sangat Baik
Disiarkan pada 8 Sep 2024
More suitable for family with kids
Menterjemah
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Kamenoi Hotel Atami. The hotel has a kids park and a children's buffet that the whole family can enjoy. We look forward to seeing you again.Kamenoi Hotel Atami Front
Hung
Daftar masuk pada Jan 2024
Keluarga
6 ulasan
10.0/10
Luar Biasa
Disiarkan pada 19 Feb 2024
exellent location, great service and dinner of superb variety selection
Menterjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay with us at Kamenoi Hotel in Atami and for sharing your wonderful experience. We are thrilled to hear that you enjoyed our excellent location, the great service provided by our team, and the superb variety of selections at dinner.Your satisfaction is our greatest reward, and we are delighted to have made your stay so enjoyable. We look forward to welcoming you back soon for another wonderful experience!
Pengguna Tanpa Nama
Daftar masuk pada Sep 2023
Keluarga
3 ulasan
4.0/10
Disiarkan pada 28 Okt 2023
Food and location was mid. Liked the view of the beach from the top. But the service was extremely bad, they had additional charges and when I asked why, they just hung up on the phone. The receptionist woman was extremely unprofessional and ruined the whole experience. Try to book a different hotel. The staff was terrible.
Menterjemah
Jawapan daripada Pihak Penginapan: Thank you for your feedback. We sincerely apologize for not meeting your expectations during your stay. We take your comments about the service quality seriously and will work on improvements immediately. We’re also sorry for the lack of clarity regarding additional charges and the unprofessional behavior of our staff. Your insights are invaluable, and we will use them to enhance our service. If you choose to stay with us again, we’ll do our best to provide a much better experience.
Pengguna Tetamu
Daftar masuk pada Sep 2023
Keluarga
2 ulasan
7.0/10
Disiarkan pada 17 Okt 2023
The hotel charged me over price for 6 years old kid. He didn’t even eat much and sleep on my bed. It cost me 9,790 yen. The room is good and if you don’t have car, don’t come. 😖
Menterjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your experience with us, and we are pleased to hear that you were satisfied with the room. Regarding the charge for your 6-year-old child, we understand your concern. Please allow us to clarify that, according to our hotel policy, children aged 6 are charged 50% of the adult rate, This is a standard policy.We value all guest feedback and strive to ensure that everyone feels they have received value for their stay. Should you have any further questions regarding our policies, our team is always here to assist you.Thank you again for your understanding, and we hope to have the opportunity to provide you with an even better experience in the future.
CYRUSHO
Daftar masuk pada Ogo 2023
Keluarga
5 ulasan
10.0/10
Luar Biasa
Disiarkan pada 6 Sep 2023
This hotel is worth for that price. Good environment with nice view. The room size is big enough and the foods were great. Having a nice stay here!
Menterjemah
Jawapan daripada Pihak Penginapan: この度は亀の井ホテル熱海にご宿泊いただき誠にありがとうございます。ご滞在を存分に楽しんでいただけましたようで、心から嬉しく存じます。また熱海にお越しの折には、当ホテルをお選びいただければ幸いです。スタッフ一同、心よりお待ち申し上げております。亀の井ホテル熱海 フロント担当
Flavio
Daftar masuk pada Nov 2022
Melancong bersama rakan
7 ulasan
9.0/10
Hebat
Disiarkan pada 21 Dis 2022
I’m a little torn to rate the location average because it can be a pain to get to if you don’t have a car, but the view from the room (apparently all rooms have view of the sea) is great.
A lot of variety for breakfast but nothing really stood out.
I didn’t get to visit the onsen because they don’t allow tattooed people.
I would stay again, especially in summer on a fireworks day!
Menterjemah
Jawapan daripada Pihak Penginapan: この度は亀の井ホテル熱海にご宿泊いただき誠にありがとうございます。また、ご投稿いただき重ねてお礼申し上げます。当ホテルは熱海市の高台に位置し、花火は上から見下ろすような感覚でお楽しみいただけます。また、ベランダから見る花火は迫力満点でございます。年間をとおして実施しておりますので、ぜひ季節を変えて花火観賞いただければ幸いです。またのご来館を心よりお待ち申し上げております。 亀の井ホテル熱海 フロント担当
Pengguna Tetamu
Daftar masuk pada Apr 2023
Keluarga
4 ulasan
7.5/10
Disiarkan pada 3 Ogo 2023
It is a family friendly hotel. The room is clean and cozy. The breakfast and dinner is great!! The staff are friendly and helpful.
Menterjemah
Jawapan daripada Pihak Penginapan: この度は亀の井ホテル熱海にご宿泊いただき誠にありがとうございます。ご滞在を存分に楽しんでいただけましたようで、心から嬉しく存じます。賜りましたお言葉を今後益々の励みとし、更なるサービス向上に努めて参りますので、ぜひまたお越しくださいませ。またのご来館を心よりお待ち申し上げております。亀の井ホテル熱海 フロント担当
Roy
Daftar masuk pada Okt 2023
Solo
18 ulasan
8.0/10
Sangat Baik
Disiarkan pada 17 Nov 2023
Good good
Menterjemah
Jawapan daripada Pihak Penginapan: この度は亀の井ホテル熱海にご宿泊いただき誠にありがとうございます。 ご滞在を存分に楽しんでいただけましたようで、心から嬉しく存じます。 また熱海にお越しの折には、当ホテルをお選びいただければ幸いです。 スタッフ一同、心よりお待ち申し上げております。 亀の井ホテル熱海 フロント担当
Jawapan daripada Pihak Penginapan: 感谢您的在万千酒店之中選擇亀の井酒店,謝謝您的意见。我们本馆将会在明年1月更新设施,同时也会对每天的菜单加以改进、很高兴听到您对房间的空间感到满意,期待您的再次光临,体验更多美好的时光!如果您有任何建议或需求,请随时告诉我们。祝您旅途愉快!
Jawapan daripada Pihak Penginapan: 非常感謝您的反饋!我們很高興您在我們的酒店享受到了美味的海鮮和舒適的温泉體驗。我們的目標就是讓每位客人都能感受到放鬆與愉悦。很高興聽到您對房間的空間感到滿意,期待您的再次光臨,體驗更多美好的時光!如果您有任何建議或需求,請隨時告訴我們。祝您旅途愉快!
Jawapan daripada Pihak Penginapan: 感謝您抽出寶貴時間分享您的入住體驗,目前,由於第二停車場正在進行施工,第三停車場的車位已滿,因此需要將車輛停放在別館的停車場。我們深感抱歉給您帶來的不便,同時也非常感謝您的支持與配合。如果您有任何問題或需要幫助,請隨時告知,我們將竭誠為您服務。