Concierge Downtown

Awful. The one positive is the location, very handy for all the night life of Monistiraki. However, the apar**ent was freezing cold, dirty and cheaply & poorly equipped. I had a couple of queries so tried to get in touch but a phone call went to voicemail, and 3 emails went unanswered so customer service was non-existent.

The instruction to get in were probided thr day before and easy to follow. Location is central and closed to some of the most lively neighborhood of Athens, unfortunately this also makes it really noisy as the entrance only has a fence and the noise in the building carries a lot. You can hear the bar acrros the street all the way to the 2nd floor. You also hear the noise from above and in the staircase. The furnishing is outdated and most of the furniure is old and damaged. The mattress is also old and uncomfortable. The bed is extremely low so not recommended for anyone that has issue getting up or down. The bedroom although clean you can see that it was done really fast lots of dust and dirt in the corners. The bathroom only has a small light over the vanity. The shower head is still broken, and lots of mold on the shower ceiling.

Our stay was ok. The room is old but clean. However, when we run into a problem, the people who manages the hotel was not helpful at all. The problem is that their door is old and the lock could not be opened easily. The trick was to pull the door toward you while turning the key. When we finished our dinner and came back to the hotel, we were unable to open the door. We called the manager and he was kind of rude and was not very helpful. Eventually we figured it out how to open the door, but for a moment we thought we were going to be homeless in Athens for the night.

I had done a booking through *********** and cancelled the booking on free cancellation period. BUT THEY DON'T GIVE MY MONEY BACK. DON'T DO ANY BOOKING. The guy (Tassos) told me that they will do the refund, one month passed nothing happened! He doesnt even write down.

Room was basic, but ideal for city centre location.

The good: -Location -Size -Fast internet The bad: -The worst mattress ever -Furtnitures in bad condition -Bathroom in bad condition (missing shower head stand...) and dirty -Air conditioning makes a crazy sound -Warm water: needs to be turned on 30min before using and then turned off -No "concierge", self checkin only it seems -No warm cover for 3rd occupant

The room is a concrete block. The bathroom was small and dirty. The shower curtain was covered in mold. Towels were crunchy, as if they'd been dried in the sun. Staff are responsive and helpful until there is a problem, at which point they will start ignoring you. I recommend finding somewhere else to stay.

The photos make the place look SO MUCH better than it actually was. The best way to describe it overall is: shabby (NOT chic). I'm sure the blankets had been washed, but I found hair stuck to them & that was very off-putting. The shower is very tiny and the curtain sticks to you when you're wet. The towels were so rough, we humorously started calling them "sandpaper" when referring to them. It was loud at night. The location was superb if you plan on walking to the shipping address & local attractions! The beds, as long as you can get past their uninviting appearance, were very comfortable to sleep on. The room was pleasantly cooled with the AC. Communication with the host was splendid. They were very quick to respond to any inquiries. Although the overall appearance of this accommodation was lacking, it was as clean as possible. If I couldn't find anything else in the same price range, I would stay here again... But I would do a very thorough search for something else first.

Había una discoteca abajo con un ruido ensordecedor hasta las z5 de la madrugada. Imposible dormir