AC Hotel Atlanta Midtown

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The AC hotel was amazing! From the moment I walked in, the staff was incredibly welcoming and accommodating. Every staff member I interacted with was kind, pleasant, and helpful. They always had smiles on their faces and were willing to assist me with whatever I needed. The room was immaculate, and the beds were very comfortable, which is rare for me to experience in hotels. Even the housekeeping staff were friendly and pleasant in the hallways. I was so satisfied with my stay that I decided to become a Bonvoy member, as I plan on returning to the same hotel in the next few months. Although I didn't get their names, I wish I had, so that I could acknowledge the amazing staff who made my stay so enjoyable.

I love AC properties. They are modern and easy-designed for travelers. Great breakfast if you want it. I paid much more for Westin and had to buy my morning coffee.

Upon arrival, after 3 pm, our room was not ready. We were there to attend an event nearby, and it was important to my wife and daughters to have time to get dressed and ready for this event. Our room was ready after 4pm which made this stressful and rushed. After the event, I tried to have food ready for them and not only waited over an hour at the rooftop bar for our food, but was repeatedly updated that this or that food that I had ordered was out. Eventually, I ordered two flatbreads(that had not chicken because it was out), one order of sliders and an order of steak bites...once in our room, we had two flatbreads and sliders and no steak bites...so, needless to say not impressed with food service. The saving grace of this visit was the staff. Firstly, at the front desk, Cornelius was fantastic. He was friendly and caring and took good care of us. The food and beverage manager, who we did not bog down with our complaints about the bar, happened to be passing by when we had a parking issue and was a big help and super friendly and professional. The bartender was also nice and professional despite the food availability issues. The hotel is nice and clean, our room was good and location convenient. Just needed more urgency on the room being ready and the food service..

Happy with our stay. We enjoy walking and everything we wanted to do was walkable. Even if something was far... the ease of walking through the surrounding neighborhoods was enjoyable. Whole Foods was just down the street and plenty of places to eat were available near by. Staff at check in and check out were friendly and easy to talk to. Would stay again. I only have 2 complaints. 1. AC/heat worked well.... but very loud when it kicked on in room 835. Difficult to sleep soundly when you are waking up everytime. 2. No hot water in the morning to shower. Hot water was supposedly out throughout the hotel. We were offered complimentary breakfast to make it right. We asked for free parking instead and that was honored. Overall, happy with our experience.

Lovely hotel! Will definitely return again for a staycation or an event happening in the city.

This was a solo trip to get away and recharge. Overall disappointed with the hotel from what I had expected. Half the bar food menu was unavailable, the room temp was all over the place, the lobby was frigid at all times, and the front desk couldn’t have cared less when I mentioned my disappointment with my stay. Zero apologies and all excuses.

The construction quality is poor.. materials very cheap cheap. Very little thought went into simple details...ie, location of electric outlet for coffee maker. Great location salvaged to stay.

Lovely staff. Beautiful rooms. Confusing layout of the hotel and different areas to the point that staff were also a little confused. Great location!!!