Hotel Atlantic City dengan Gim

The hotel service is very bad. Takes so long just check in when I was the only one checking in at that time. It was at 1 am checked in. They gave me a room in which someone is already inside the room. So they apologize and gave me free upgrade to suite room. Finally can get a room at almost 3am. It was very sucks.

I gave a 2 star only because of the front desk staff. From check in, they weren’t very friendly after we declined to upgrade our room. Our toilet paper holder fell off the wall so we told them as we were leaving for dinner and that they were more than welcome to enter the room while we were out. 3 hours later when we got back, they still hadn’t come. Not a big deal, it’s just a toilet paper holder. Then the people in the room next to us were screaming and having a party when we were trying to go to bed. I was over it by then so went back to the front office because no one came earlier and now I have a party going on. I asked if we could just move rooms, I was over it. They said only if I wanted to upgrade to a different room or downgrade to the other tower. I find it hard to believe that in this big hotel that there was no other room that we could move to without having to pay another $40 to upgrade. It’s a Tuesday night in April, really? It’s a ghost town right now. We’re staying in the Ocean Tower in a King Room. I paid to be in the nicer room in the nicer tower already. So no, we didn’t move rooms, they sent security to tell the people next door to be quiet and they did. Finally someone came up to fix the toilet paper holder but I was in the shower so it’s still sitting on the ground. The lights over our bed came on twice randomly in the middle of the night so that was annoying. Overall, I wouldn’t stay here again based on our experience from that perspective. However, I would be back to visit based on the experiences with every other staff that we crossed. The security officers were all very friendly and always smiling back. Jane, who was the cocktail server in our playing section was so sweet! She was attentive and just overall very nice. The bartender at Hells Kitchen was incredible! She was running all over and never missed a beat! I believe her name was Rosina. She is definitely an asset to your company! We made a point to tell the manager on our way out how awesome she was. Again, he was super polite as well. The gentleman that helped us at the Players Club, again, super friendly. I never write bad reviews because it’s very easy to be negative and write something not so nice. Our experience with the front desk staff, including the manager, would make me not stay here again but otherwise, they have incredible staff and every other aspect of our trip was great.

One of my favorite places to be! I love it here. Only thing that would or could make it better would be so sort of ****** action. Actually I just thought about a way to make them stand out from all the other hotels but I don't think printing it here would be a good idea...wonder who I should talk to??🤔🤔

Beautiful and LARGE hotel. Reminds me of Vegas! A bit of a confusing layout but after 2 days you will figure it out. Would stay again.

I recently stayed at Harrah’s ****** and Hotel in Atlantic City and had a generally positive experience, though there were a few notable drawbacks. The room was clean, and the hotel’s location was convenient for accessing nearby attractions, which was a big plus. Additionally, their poker room was a highlight, offering a good selection of games that were enjoyable and well-organized. I even won some money playing poker, which made the experience even better. However, there were a couple of issues that impacted my stay. The most concerning was a hole in the desk that extended into the wall. This odd defect also led to poor sound insulation, making it easy to hear my neighbors talking day and night, which was quite annoying. Despite these problems, I would consider staying at Harrah’s again, especially if they fix the hole in the wall. Overall, it’s a decent choice, particularly for those interested in their poker offerings.

I love everything about the room and everything good service and everything I love everything

Stayed over to see a show. They were sold out but we got the room through trip.com. Corner room was spacious, clean and had a great shower. Bathroom hair dryer wasn't working but they left an extra one. Got in later than we wanted due to traffic, went to the show, met with friends and ate late at night. Great selection available for late nite food. Burger was excellent (I'm picky about burgers). My only complaint - I thought the venue was too cold. Love that Hard Rock offer both smoking and non smoking rooms. I hate getting a room that has been smoked in.

The front desk is super helpful! Very friendly! The room is very cozy, spacious, and modern. I would like to give a 10 out of 10 for this property!

The actual resort fee charged was more than what was quoted on trip.com they also do not take reward cards if booked through 3rd party which is ridiculous.

My mother and I stayed for one night…Saturday to Sunday…and I was surprised how smoky the check-in area was! There was a 30-minute wait for the room as it was being cleaned. We had a wheelchair accessible room which was comfortable, easy to navigate and the walk-in shower was perfect. I looked for something to warm up a snack BUT this must be some new regulation(?) as there were no coffeemakers or microwaves available (I called to request) so it required a walk down and into the smoky ****** to get any food/drinks/snacks.