Hotel berhampiran Malteser Hilfsdienst gemeinnützige GmbH, Augsburg

I arrived early and parked in the garage below the hotel. The room was already available so they let me check in. I think the Leonardo Hotel is fairly new. Everything was quite clean and fresh. You need your room key to activate the elevator to go to your floor. I thought this was very clear but so many of my fellow guests were confused and I had to explain. Perhaps this would be better clarified during check in. Through helping other people, I also found out that the key only works for your floor and you can't access other floors. During my three night stay, I rode the elevator with quite a few confused people. There is bottled water in the room when you check in and it's complimentary. In the bathroom, the soap, shampoo and body wash are all one bottle/formulation. There is no conditioner. I didn't have the breakfast at the hotel but I did have dinner at the restaurant one night. It was good but I thought it was funny that I tried to order beer and they were out of a lot of it, as well as some of the menu items. The kimchi and hummus were delicious, and the signature drink was very interesting. My colleague and I needed a place to work on our computers one day and this hotel doesn't really have common/lobby space in which to do that because the restaurant area is closed outside of mealtimes. We sat in one of the conference rooms but a staff member chased us out. That's one improvement that I think this hotel could make (a place to sit and work and plug in a laptop), especially because it seemed like we were not the only business trip people there.

Hotel located about 4km from Augsburg City centre. The hotel rent free bikes, which we made the most of during our stay, as there is a beautiful river and miles of forest covered park to cycle around. We also used the bikes to go to the city centre as the tram wasn't operating. Free ample parking. Fantastic breakfast. Free ice cream. Room was large and had a fridge and kettle. Slightly older decor, but nice bathroom. My only criticism is, there is a musty smell, but no idea where this is coming from as everywhere is spotlessly clean. The reception staff spoke English and were helpful and friendly. And the restaurant staff were excellent too. Thanks for a lovely weekend. Would recommend.

櫃台的值班人員只有到10pm，如果超過時間，就只能用緊急電話聯絡，相對來說不是很方便。加上入住時，門口的自動check-in 機器故障，整個入住拖有點久，但是服務人員是積極幫忙處理。

This hotel is located near the hospital, around 5 km (3 miles) away from the city center. You can visit the city by tram or by taxi/Uber. The hotel has spacious rooms (for European standards) and it is clean. The beds are comfortable. But what I liked the best is the attitude of the personnel. They are *ALL* very kind, ready to help you with anything, and very accommodating. One thing you need to keep in mind, though, is that the reception is not open 24 hrs. If you leave after hours (e.g., early morning) you need to check out the night before and then you leave the room key in your room. Another great feature is the quality of the breakfast buffet they have. you really need to try it! It includes eggs (hard-boiled and scrabbled), an assortment of cured meats and cheeses, freshly baked croissants and various breads, sweets, and a bunch of other items. If breakfast is not included in the room price, it costs 15 Euros (and it is well worth it!) Around the hotel there are not too many things to do. You can have dinner there or walk 7-8 min to go to a nearby biergarten (Grill 'n Chill). But be aware that at certain times at night, sitting outside makes you a mosquito target. If you are going to the Munich airport they can recommend you a taxi/limo service, which operates a direct shuttle service for 50 Euros (they have more expensive options if you do not want to share your drive). This is a great deal since the railway ticket costs 29 Euros, you need to get a taxi to the station (I paid 15 Euros for Uber), and you need to change trains in Munich. So, if you need to stay near the hospital or you want a very good place to stay while visiting Augsburg, this is a great choice.

All the guarantees that a Best Western chain offers...very kind staff, spacious rooms, very comfortable kitchen, excellent breakfast and private parking. Hotel overlooking a small town square, in total tranquility and a few kilometers from Augusta and other more important cities. Traveling by car, therefore not having the need to stay in larger cities, this is the perfect hotel!

Standort: 5/5 - Ausgezeichnet Sauberkeit: 5/5 - Ausgezeichnet Service: 5/5 - Ausgezeichnet Ausstattung: 5/5 - Ausgezeichnet Frühstück: TOP ! Perfekt !