Hotel berhampiran Barton Creek Farmers Market, Austin

We just returned home from our trip to Austin, TX. We stayed at the Hotel Viata. What a wonderful experience. Everything about the Hotel was top quality. The employees were so kindhearted, professional and efficient. The Hotel was recently renovated into an Italian themed decor which is beautifully designed. The rooms are large suites, with a kitchenette, living room, French doors into the bedroom, a walk-in closet with a dresser, lock box, white robes, slippers, and plenty of room to hang clothes. The bathroom was huge with a walk in shower where four people could fit into, double sinks, and a closet with the toilet for privacy. Two large TV’s, a desk, The views are scenic. The Hotel is up on a hill side, away from the traffic, hustle and bustle. Then there is a full Spa section, for massages, body treatments, facials and more, with beautiful spa and soothing music playing, and a lovely scent pumped through the vents. A spectacular pool area and hot tub, with a bar and seating area where you can order food and drinks. Cabana’s if you want privacy and plenty of lounge chairs and umbrellas. The fitness room is very nice as well. There is also a restaurant and bar, that has an outdoor seating area with a fire place, which is very inviting. We didn’t personally eat there, with talking to other guests they all said that the food is really good. The Hotel is so very peaceful, luxurious, quiet and clean. We highly recommend this resort like Hotel, and personally look forward to returning here when we come back to Austin. Thank you for the great hospitality.

Good location but room slightly dated

Stayed for one night for kids sports tournaments in town. Check in was simple and parking is free on sight. The room had a fridge and microwave so we could keep snacks handy. Location is perfect in central Austin, only about 10min to get anywhere. It’s an older hotel with updated areas, so it’s not going to be stellar but it was perfect for what we needed.

Staff has been exceedingly friendly and accommodating as much as hotel policy can allow. Rooms are clean and location is very close to the hub of downtown, regardless of being a block from the homeless shelter. Hotel is safe clean and a decent deal for the location.

Estuve 5 días en el hotel pero el servicio fue horrible, un empleado del área del aseo me dijo que no podía fumar en una área donde siempre he fumado y toda la gente fuma, me empezó a tomar fotos y decirme que me fuera , me tocó llamar al administrador porque sentí que fui discriminado , me sentí ofendió , pensaba hospedarme 3 días más pero preferí cambiar de hotel no quería volverme a encontrar con esa persona , fue humillante.

Listen, I don’t usually mind Fairfield Inns. I appreciate the lower cost for a standard good restaurant. But I had a pretty terrible experience here. The staff was friendly and helpful and try to accommodate me but the problem is that there was no cure for the problem. Let’s just say you need to stay away from the 2nd floor. The first room I got smelled like mold and the mini fridge made an awful hissing noise, which I knew would be a problem for a light sleeper like myself. But the smell was the worst. So I asked to get a different room, which the gentleman helping me was kind enough to search for but could only find a room on the same floor. So I went to my new room hoping it would be better. But nope. It was a 2nd floor issue. The room smell was just as bad. But at this point there were no other rooms open, according to the front desk. So I settled in that dreadful room, with a splitting headache from the awful smell. I even brought some co-workers to come smell the room and make sure I wasn’t going crazy. They were staying on the 4th floor and had no issue with smell, but immediately recognized that my room smelled awful. Now, the rooms were fine, although there’s barely any decor (maybe because they ended up putting me in an accessible room and they might not decorate it as usual there), but it was sterile and I felt like I was staying in a hospital. To make matters worse, my 3rd night there my mini fridge started making a hissing noise in the middle of the night. So loud I had to just unplug the fridge from the wall. Please get higher quality mini fridges! So, no, I don’t recommend this hotel. The breakfast was fine. I always enjoy the waffle maker but you can get those in most similar hotels.

The check-in and out was smooth. Our stay is ok, the room is quite small but bed is comfy. The breakfast option was nice but the next day, we woke up a bit late, we joined buffet breakfast at 8:30AM but most of the food were gone and was not replaced. The location is good, near N. Lamar Ave and I-35 which is accesible to Downtown Austin.