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Terokai Ulasan Tetamu Hotel di Austin

Hilton Garden Inn Austin University Capitol District

Hilton Garden Inn Austin University Capitol District

4.2/563 Ulasan
Austin City Center
had a smooth check-in, hotel location is great and the room was very clean, will definitely come back here and stay again
Hilton Garden Inn Austin North

Hilton Garden Inn Austin North

4.1/577 Ulasan
We liked everything: the good staff, a nice swimming pool and gym, the beautiful and clean room. Thanks!
Hilton Garden Inn Austin NW/Arboretum

Hilton Garden Inn Austin NW/Arboretum

4.3/5103 Ulasan
Di Austin dari Dallas untuk upacara peringatan 2 petang. Menelefon semasa saya meninggalkan rumah untuk meminta waktu daftar masuk lebih awal bagi membolehkan kami menukar pakaian. Atendan sangat sopan, ceria, dan suka menolong. Kami mendaftar masuk pada pukul 1 tengah hari dan sampai ke rumah pengebumian dalam banyak masa. Terima kasih!
Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown/Convention Center

3.9/5106 Ulasan
Austin City Center
Thanks to an “Alexander “ (if that is even his real name) my hotel guest experience went from a 5 to a one star. Honestly if I could give zero stars I would. This particular front desk agent “Alexander”, I am guessing works either mid shift or evening shift because the times that I have spoke to him. He has answered the phone. They have all been 1 PM or after, He is very rude and has a terrible attitude. When he answers the phone, he simply says “Hilton Garden Inn.” Very monotone very unwelcoming. He does not thank you for calling. He does not mention his name literally no greeting whatsoever he doesn’t even say hello. I am ashamed to have spent my money to be treated and such an unjust way. This person is very condescending and sarcastic! Instead of answering your question, he will literally cut you off and continuously, keep repeating “How May I help you”. I seriously hope that this guy is a no type of leader ship position because if Hilton standards have been degraded for customers to feel unwelcome, to be talked to rudely, and sarcastically and mistreated, then I don’t want to stay here any more. Not to mention I don’t know if there is a high turnaround rate for this property or what the deal is but no front desk agent or Valet seemed to have knowledge of any questions that were being asked. They are doing a job blindly and have little to no training. Just embarrassing whoever the GM is of the property to have agent representing the company as a whole like that.
Hilton Garden Inn Cedar Park Austin

Hilton Garden Inn Cedar Park Austin

4.5/555 Ulasan
We decided to stay here for our last night of a three night stay in Austin. We watched the solar eclipse from their pool area. The staff are friendly and welcoming. Breakfast was good. The pool area was clean and nice for a small hotel. The room was very clean and huge. They had a really nice gym too.

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