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Residence Inn Austin the Domain Area
4.2/548 Ulasan

Residence Inn Austin the Domain Area

Austin|1.22km dari Us Dea
Marriott seems to be on the decline. This property looks nice from the photos. Only so so in person. First night the airconditioner made a high pitched whine and had to move rooms. Was put on the first floor only to find my room inundated with black crickets. Had to put a towel on the floor to cover the crack between the floor and the front door to try to keep them coming in. When I moved the towel out of the way in the morning to leave the room the towel Was full of black crickets. The other thing is that I will continue to post lowered reviews on properties that do not offer daily housekeeping post covid. The rates at hotels are the same pre covid but have saved money on operational costs by using Covid or labor shortages as a continuous reason. If that’s the case then pass the savings to the customer because we are not getting the same services provided for the same money. Lastly it’s a Marriott thing. Because I don’t agree with this housekeeping change I’ve been staying at other brands for the first time in over 15 years. Cheaper hotels like the Hampton Inn offer daily house keeping as do a number of other hotels. It’s becoming a primary reason on how i pick my hotels going forward. I stayed in the Hampton inn for 4 days immediately following this hotel stay and had housekeeping. This made 34 nights I have stayed in hilton brands this year due to housekeeping policies. If hotels don’t offer housekeeping then they’re just a glorified airbnb. Service gets my money and I’m almost done with this brand for trimming its housekeeping staff and still charging the same high prices they used to when we had housekeeping service.

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Hampton Inn by Hilton Austin NW Near the Domain
4.2/5103 Ulasan
I was extremely upset to see a movie with nudity and a scene of a nude man and a woman having sex (AKA porn) on the lobby / breakfast room television. I was even more upset when after asking the the manager, Diana, to change the channel she came into the area and I instead of just changing the channel to something more appropriate, asked the man seated behind me if it was okay for her to change the channel as if something like that was up for a vote among guests instead of hotel policy. To say I was angry at the way she mis-handled this would be an understatement . Despite the fact I stayed at this Hampton at least a half dozen times last year or so , I won’t be returning. Keep porn off public televisions and teach managers how to deal with matters of corporate policy would be my suggestion Hampton/Hilton. Otherwise the location is good and the rooms are clean. Too bad they allow unclean programming to be played on their television in the public area. Thankfully no children were in there at the time this occurred.
Archer Hotel Austin
4.6/5101 Ulasan
房間不錯,周圍各種商店和餐館,非常方便,門口有人代客泊車。商務、親子都不錯
Fairfield Inn & Suites Austin Northwest/The Domain Area
4.3/5104 Ulasan
We stayed 1.5 nights (you’ll see why) at this hotel and my elderly parents found 2 inch long COCKROACHES in the bathroom. They had exposed food and drink and had to toss it all away. There could be cockroach eggs in their clothes or luggage, I don’t know. We’ll have to toss it all. I asked the front desk for a free night and an upgraded room. The front desk said yes she will call when the room is ready, then yes again when we left for domaine mall. After 5 hours of no call and it getting to be about 5-6pm, I called the hotel to see where we are on the room. In comes JAY (different front desk person) who said there is no upgraded room and refused to rectify the situation, since we were twice promised an upgraded room. He also yelled and belittled me and told me to move my parents luggage to the room ourselves, when I asked if the hotel could at least move their luggage to the room by the time we arrived. Essentially, he told a paying customer to kick rocks. Great customer service (sarcasm). Once we got to the hotel to pick up the keys, I let JAY calmly know I didn’t appreciate being yelled at and belittled and he went off on me and said he would kick my 60+ year old father ass. I have it on video. This is absolutely unacceptable for a Marriott hotel. Yeah JAY, you are a tough guy for threatening my 60+ year old father… I hope corporate Marriott contacts me, as we stay on avg 75+ nights at Marriott hotels a year and I gotta be completely honest, this is the worst Marriott associated hotel we’ve ever been at in our entire lives. The complete apathy of JAY and his lack of professionalism makes me very scared for the health and well being of anyone staying at this hotel. I thought he was gonna try and fight us or worse, for simply asking what was agreed to and promised to us…. Do not stay here if you enjoy being safe. By the way, verbal assault is a misdemeanor under texas law and it was during the course of business and we have video of him saying he’d kick my 60+ year old dads ass and that he “doesn’t care” right after, indicting he’s willing to maybe go above and beyond that? Seriously, what is wrong with this guy. We are just trying to have a normal relaxing family vacation during Labor Day weekend… ruined now. Thanks.
Courtyard Austin the Domain Area
3.7/5102 Ulasan
the hotel is very clean the service is not so friendly but the hotel is good and in a great location
Holiday Inn Express & Suites Austin NW - Arboretum Area
4.5/5106 Ulasan
Lokasi adalah sempurna untuk apa yang kami perlukan. Hotel ini bersih dan banyak tempat letak kereta disediakan. Saya benar-benar tidak boleh bercakap banyak tentang kemudahan kerana kami tidak memerlukannya. Tiada tuala di dalam bilik kami tetapi mereka cepat membawanya. Secara keseluruhan saya memberikan tempat ini 5
Renaissance Austin Hotel
4.3/5104 Ulasan
The hotel has amazing service. Loved the fact that they have live music in the restaurant/bar. It was great for my teenage daughter to enjoy it with us. Tanya at the restaurant was outstanding. She was so busy but was kind and efficient. The hotel location is great. You have all kinds of shops and restaurants within walking distance. Of course, we loved the late-night visit to the Cheesecake factory. The room was clean, well-decorated and huge compared to other hotels.

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