Lihat hotel dengan penarafan 5-Bintang kami di Ayia Napa untuk keselesaan dan kemudahan yang terbaik

Terokai Ulasan Tetamu Hotel di Ayia Napa

Dapatkan inspirasi daripada pelancong lain untuk mencari penginapan ideal anda
Amarande (Adults Only)
4.7/5100 Ulasan
The hotel is new, modern and spotless clean. What is lacking is the client service during the stay. There seems to be the rule: the hotel management is king, not the customer. 1st “incident”: booked “Deluxe Sea View Room” (see picture). The sea I only saw when standing on the balcony looking sharp left around the corner of the privacy fence. First statement of Reception: this is sea view. Discussed further 15 min, received sea view room. 2nd: We (3 colleagues with 3 rooms) invited 2 colleagues who stayed in another hotel to our pool area. They were sitting on our sunbeds. Maybe for 15 min we used a fourth sunbed. Pool bar staff immediately came and stated rudely “visitors are not allowed here, you have to leave now”! Discussion with guest relation manager kind of fruitless. She only admit that the personnel should have approached us nicer.
Chrysomare Beach Hotel & Resort
4.3/568 Ulasan
The hotel is rated as 5 star but realistically is a strong 4 star. The hotel grounds and building cannot be faulted but the hotel lacks the service you expect from a 5 star. There may be an argument that we stayed in February which is out of season but for a 5 star hotel I would expect 5 star service. We stayed in a superior room with lateral sea view. The room had twin beds which was disappointing but they were comfortable. The bedding was secured at the bottom with velcro which did made for some slight discomfort during the night when the bedding became undone and the velcro patches rubbed against your skin. The room was cleaned every day but not to a good quality. We wasn’t given clean towels every day and the floor wasn’t swept or hoovered, only mopped so after a few days hair and dust was stuck to the wet floor. The bed was made every day but not to the standard it was upon arrival. Something so trivial really enhances an experience. The food greatly lets the hotel down. We stayed with an all inclusive package but ate out one night due to the lack of choice and variety. Breakfast every day was good with plenty of selection but we found lunch and dinner was often the same food served up during both meals. The food lacked flavour and taste and was too salty a lot of the time. There are limited options for vegetarians too. Another problem we found during lunch and dinner was that the staff seat you and bring you drinks, only during breakfast can you get your own drinks. This level of service is nice however we found it almost impossible to be able to get a second drink during lunch and dinner as staff were not available to order drinks with. The service felt half hearted as the hotel wants to enhance the guests experience yet you are limited to how many drinks you can have. One thing that does deserve mentioning is the soft drinks available are all branded which was great. Pepsi, Fanta and 7-Up were available at the bars and restaurant. The cocktails were also good and tasted fantastic. Checkout is at 11am and access to the all inclusive package ends then which was a shock for a 5 star hotel. Upon checkout on our last day we were told that we no longer had access to the all inclusive package and our wrist bands were removed. You are given a voucher to be able to have lunch depending on your pick up time but any drinks have to be purchased which we were shocked by and put a negative downside to the end of our holiday. We had an evening flight home and had half a day at the hotel waiting for our pick up with no drinks. Overall we had a pleasant holiday and the hotel cannot be faulted for the design and facilities. It is the service and quality that lets the hotel down and you can see the difference between this hotel and other 5 star hotels.
Mare Ayia Napa
4.5/564 Ulasan
Our stay at the hotel was a world-class experience, thanks to the knowledgeable and service-oriented staff. The hotel is perfectly suited for all ages, offering a wide range of activities and several restaurants with fantastic food. The private sandy beach with its turquoise waters is ideal for both children and older guests, making it a perfect spot for everyone. One day, when we were trying to book restaurants during our stay, we unexpectedly received assistance from Demos, F&B Manager, who took care of everything for us. The next day, we received confirmation of our bookings, along with a lovely surprise. A big thank you to Demos and the entire team – you are truly amazing!
Alion Beach Hotel
4.6/540 Ulasan
A wonderful Holiday in the perfect location. We received a free upgrade to a panoramic suite which was lovely, the bed was extremely comfortable, the room spotlessly clean and the food incredible. Despite all of the above, the real stars of the show are the staff who always go above and beyond to make sure you have the best possible holiday. The beach is lovely and the water crystal clear, fantastic for swimming and cooking off in. Special thanks to George, we will definitely be back x
Adams Beach Hotel & Spa
4.1/569 Ulasan
Really nice hotel in a great location. The staff were amazing, I will definitely visit again.
NissiBlu Beach Resort
4.6/5110 Ulasan
We had a room with seaview . The stay was amazing, the staff was very friendly and you also could see the smile behind the masks. The room was equipped modern and the bed was comfortable. We enjoyed a lot the stay and can recommend the hotel 😁

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Maklumat Perjalanan Tempatan

Harga TertinggiAED 6,042
Harga TerendahAED 351
Bilangan Ulasan688
Bilangan Hotel21
Harga Purata (Hari Bekerja)AED 1,307
Harga Purata (Hujung Minggu)AED 1,318