Hotel berhampiran Kraken cave, Ayia Napa

Stayed a week at this little gem of a hotel. Arrived a bit later than the AI dinner service but was promtly given a snack bag by the reception staff. We were in the studios/apts at the back of the hotel and they were excellent. Loads of space for our toddler to run around and a great travel cot for the wee one aswell. Bed was comfy, rooms cleaned to a great standard on a daily basis and housekeeping staff always went out their way to give our daughter a little smile and a wave. Plastics at the pool glasses at the napa crown, made sence however would have prefered pints rather than halves when it came to the beer on the AI however not going to grumble to much anout that. Breakfast was plentiful and tasty, lunch and dinner service at the nelia beach was outstanding and was a nice touch for gardens guests to be able to stau and enjoy the evening entertainments along with AI drinks. The pool area was great, not massive and sunbeds where always available. Reception made our last day a bit more easier by granting us a late checkput, we had to move rooms for it but it allowed us to get freshened up propely before a long night of traveling home. Alot of complaints about bar staff on here but we never had any issues, smile at them, say hi and they will do the same in return, they are there to do a job and they do it well. Massive fan of the gardens and we hope to return in 2025! Keep up the great work ladies and gents!

Recently returned after a lovely family holiday first time to Cyprus for all of us and weather did not disappoint. Hotel positives - very clean and modern with daily visits by the maids - reception staff very helpful providing extra pillows etc on request and able to give advice of the local area which was very central and ideal within walking distance of beaches, shops and nightlife - which was helpful due to the lack of entertainment at the hotel. Despite being advertised as having ‘regular evening entertainment’ this consisted of a background singer / duo on a Tuesday and Friday night. This did not cater to families who then had to resort to going out of the hotel to find alternative entertainment venues to suit a family - therefore not a particularly good use of the all inclusive package - which was a shame as the all inclusive drinks options was quite extensive compared to other places we have stayed offering a large range of cocktails, beers and spirits. During the day you had to be up pretty early to get a sun-bed in the pool area. The pool itself was lovely and warm which was an helpful as you were unable to leave children unsupervised due to the pool being all one depth. Unless you were over 5’7” you were unable stand up anywhere in the main pool therefore unable to play with the children - there is a very small seated / jacuzzi area at one end of the pool which got quite busy and an ankle deep raised area at one side but nothing in between for mid-age children or their under 5’7” parents! There is a very small children's pool with a slide however our youngest (5) preferred not to play in there due to the sheer capacity of children AND adults who took to sitting in there! Food - breakfast was as expected offering cereal, continental and cooked with the bonus of freshly made pancakes much to the delight of our children. Lunch - nice choices however we regularly ate from the snack bar as more accommodating for the family needs. Evening meals VERY repetitive with very little choice or variety for the children and even the adults becoming fed up after a few days ( thank goodness for mcdonalds which was literally next door) one very small improvement could be to offer ice cream as a dessert in the restaurant as other than fresh fruit there was nothing they would eat. While we would be unlikely to stay again with young children we would not rule out as returning as adults only holiday or much older children. Don’t want to end on a negative as we did enjoy our holiday and this was partly due to the stafff who went out of their way to make us feel welcome in particular bar staff Eleni, Anna- Marie and the lifeguard / barman/ waiter Pari who spoke to us regularly and interacted well with the children ( he needs a pay rise as never stopped morning noon or night 😂)

The hotel has a really lovely atmosphere. Tranquil and relaxing. We chose this hotel due to the lounge area near the pool and bar as we prefer to sit in a chill environment opposed to a hotel with entertainment. On arrival we were shown our room. There were two paper bags each with a sandwich, apple and a carton of juice. This was a nice touch but have had better in other hotels. The room was dated, as other guests have said. There was a funny, chemical smell in our room, the wooden furniture was blown from the condensation and the bath really needs to be replaced with a shower. Air-conditioning worked well and rooms were cleaned to an acceptable standard daily. Only niggles were the balcony was not swept so sand from the beach was there for our entire stay and mirrors were not wiped down. Our first night was peaceful, but the following night and then for the next four nights we had some very load neighbourhoods who were next to us and directly opposite. They were going out at 2am shouting and coming back crashing furniture, being sick, shouting and on one evening howling like wolves. I reported this to guest relations on the first night who took the room numbers, but nothing changed. Luckily, they went home after the fourth night, and we just slept in the sun bed through the day. We were all inclusive and cannot complain about the quality of the food and drinks. The three restaurants were absolutely amazing, Pepper bar being our favourite. In the hotel the cocktails were superb, however, the service was slow and took us a while to change from the quick service expected in the UK to the chilled environment of the Soma Lounge. We did feel that guests who were paying received a better service than those who were all inclusive. They were served quicker, more frequently and with a more friendly manner. I found this annoying as we were still paying, but we had just prepaid. It felt like the staff had the opinion that we were not worthy of the same level of service. Sunbeds were not an issue during our stay, there were still many available at 9am. Obviously the best positions around the pool had been reserved with towels, but we didn’t mind. As we entered the second week of our holiday, we noticed a change over of guest which changed the sunbed reservation dynamics and people began to reserve sunbed between 6-7am. If you went out in the morning you were unlikely to get a sunbed on your return. The food in Cloistesr was always delicious. Staff in the restaurant were friendly and often remembered what drink you were having with your meal. We were only ever offered one but had usually finished our meal and returned to the Soma Lounge for another. The surrounding area was pleasant, lots of bars, restaurants and shops. Some enjoyable excursions and the beaches are stunning! I am glad we chose this hotel as it was right in the middle of everything and a beautiful, peaceful oasis inside. I am not sure that we would return to Ayia Napa again as we pref

Very welcoming and respectful staff. Food was and is amazing. The staff are so polite and friendly. Nothing is a hassle. Hotel room was large and tastefully decorated as was the rest of the hotel. Would highly recommend a stay here!! The shows and attractions Are so close and the Freddie Mercury show ar the Queen Vic was great and the Stardust Show was out of this world!. All well presented. We can't thank Lorenzo and the team enough for their warm welcome. See you next year with a few more family we hope. :-)

Don’t be put off by negative reviews. We stayed here from 13th July for 4 nights and the only thing we can fault is the room not being cleaned. The room itself was very spacious and modern, we requested a pool view on booking and got one. The only negative thing we have to say is that the room didn’t get cleaned the whole time we were there but when we asked for fresh towels and bin bags there was no issue in getting them. The food and drinks here are reasonably priced and the portion sizes are big. The area that the hotel is in is a quiet area about 4 minute walk to Ayia Napa square which we found nice as you weren’t amongst the hustle and bustle constantly. The bar and housekeeping staff were amazing and very accommodating.

The staff at The Napa Prince are fantastic. They were very helpful and nothing was too much trouble. Our apartment was great, living/sitting area with separate bedroom. Fully equipped kitchen. Air conditioning in both rooms. Good sized balcony with outdoor table and chairs. The food was delicious and was priced very reasonable. Good sized swimming pool with smaller pool. Lots of loungers by both pools. Pool side bar, which was also reasonably priced. Hot and cold food also available. Parking available on site. WiFi available. Thank you Napa Prince. Paul and Paul.

Really nice hotel in a great location. The staff were amazing, I will definitely visit again.

This is one lovely hotel! If you want a place that isn’t huge and over crowded then this is the place. Never short of a sun bed, the pool is never overcrowded and the accommodation is lovely. As for the staff well they are nothing short of incredible, they are friendly and welcoming and take the time to have a chat and a laugh. We will be back for sure!

Just had a quick two night break here. Absolutely fantastic hotel. Really warm welcome from all the staff and made to feel very welcome. Room had the most amazing view of the sea and the pool. There’s even steps straight into the sea literally 30 seconds walk away. Breakfast was awesome, just loved the place. Drink service around the pool was also fantastic, can’t comment on the food as we didn’t eat dinner there. You have to be up by 7 to get a decent sun lounger- but that’s the guests fault not the hotels! Fabulous location, fig tree bay right behind you and the bars and steamers a 5 minutes walk. Lovely place,