Pengguna Tetamu
23 Oktober 2023
I booked the “garden room” in early August. Website photos look ok. The “garden room” was basically a shed. No staff anywhere. We got a phone call the morning we arrived, apologising for there being no fridge or tv. They were “upgrading” the room. We decided to go ahead but asked for a small discount. The room had one chair and a small table with the mirror balanced on it and also held the kettle etc. no bin anywhere. The kettle wouldn’t fit under the bathroom tap. Both the toilet door and the closet door stuck and could not be fully closed. The one small window with a pull down blind, looked onto a rotting shed in the back garden. To get into the back garden, you had to put your shoulder to the gate to open it. We met other guests who had no means of entry at the front and no idea which room was theirs. No staff anywhere. I filled in their review and got no reply but then no payment was taken. Until today!! Out of the blue, the full amount was debited 3 months after the event, with no communication. DONT GO THERE.
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