EdenStar Saigon Hotel & Spa Reviews

We loved our 4 night stay here, and would book this again! Recommended to families as well as couples who want a relaxed place without the party vibes of the main town, but still accessible to other parts than the resort itself. Location wise: far enough from the main town to feel the area is more quiet, but close enough to walk into town/grab in there. Outside hotel is small market and stands with coffe and necessities. Pool is only a few steps away from the beach!! A little close to airport, so hear/see flights daily. Facilities: Clean, large rooms, balcony, soft beds. Great pool, large and with a pool bar and restaurant, making it super convenient. Service: Hotel staff is super friendly and very hospitable. English communication: a few misunderstandings but nothing major. Free airport transfer on departure!

Clean, good-sized room But out dated but ok Highlight is intelligent TV with easy link to Internet browsing, YouTube, Apple TV, Netflix, etc Reception staff lobby staff are good and helpful Housekeeping is spot on efficient Rooms adequate bathroom a bit dim lighted with a bath tub Facilities include a nice rooftop pool , a Cafe in ground floor Breakfast is not bad The beef pho stands out Recommended

Wonderful welcome from reception. We're given a cold towel, drinks and nibbles on arrival while waiting to check in. Staff very professional and friendly. Room was very clean, mini bar was free. Awesome rooftop pool and restaurant. Good selection at breakfast. We had a late flight and were able to leave our luggage in a room at reception and use the pool and shower before we left. Excellent service. Thank you for a lovely stay.

I booked for my colleagues, they all told me that the place is very nice and clean so I recommended.

Nice hotel area in district 1. Close to popular tourist spots. The good: Decent room with free minibar Came with basic amenities Towels were clean Complementary breakfast - decent food Friendly staff Complementary welcome drink but before I could have a second sip, I was ushered up to my room :-( The bad: Bed was quite hard Room was a little dim Shower area is basically over a bathtub, water spills everywhere since the tub isn't fully sealed against the wall. There is also no knob to control water temperature (if you turn the only knob all the way, you'll get hot water and a strong stream. The other direction will lead to cooler water and weak stream...) Kettle was really old and any water boiled will taste funky due to the old plastic kettle.

Location was great as it was near to where I work Service was also good, staff were friendly and responsive Bedsheet smells clean and that is something I am particular about However I would saw ants crawling around the room especially the table which can cause goosebumps.

They are well trained in service recovery. I had a high tea set for 2.

This hotel is really good and the location was perfect. People from the reception were friendly, helpful and very patient.

Oval all not that good experience

Overall had a pleasant stay at the hotel. Mini bar is free and replenished everyday. Morning breakfast has a good spread. Staff are helpful and courteous. The not so ideal thing parts The bath tub is not fixed to the adjacent wall so there is a lot of water leak to the floor. The tap on the sink needs to be shifted to the right of left as the water will splash towards you if it is in a central position.

It was s good memory for us Kindness crews. Thank you

Hearty breakfast

The customer services from staff there were really good. The let down things were the facilities. The front foyer looks very nice and posh but when we entered the room we were quite disappointed with the space and the bathroom was so tiny ( we had the twin bed room). The biggest problem we encounter there was their drainage system. Both the showers and the sink took a while to drain when used. Our shower flooded twice while we showered when the water couldn’t drain quick enough. Breakfast buffet was decent. Chose this hotel for their swimming pool but told they were closed for maintenance on our check in day and was told they will reopen **r but never did.

Nice hotel... room a bit noisy but location excellent