Hotel berhampiran Parc Le passage, Bab Bhar

Absolument parfait! Très calme, le personnel est incroyable. La chambre est magnifique, tout comme l'hôtel.

I liked the location and the staff at this hotel. I disliked the basic rooms, lack of hairdryer, poor amenities and lack of soundproof. I stayed at this hotel for 4 nights. Its central location was convenient for accessing city amenities. Check-in was efficient, and payment with a card was accepted. Staff was amazing, very kind and professional, always smiling and ready to help. However, the rooms are basic, lacking soundproofing. I could hear water flowing through pipes, noise from breakfast preparation, and experienced a persistent humming from the ceiling in room 101, possibly from the air conditioning. After relocating to room 401, the lack of noise improved, though bring your earplugs. There is a space under your door and you can hear your neighbors closing doors, walking, breathing. The breakfast selection was minimal, consisting mainly of bread, butter, one egg, kids juice, coffee and milk. On the last night, the elevator was out of order, causing disruptive noise until morning. The lack of amenities and noise disturbances affected the overall quality of my stay. Despite the convenient location, clean rooms, the value for money was questionable.

Located centrally in the Tunis souk, my father and I loved our stay. Surrounded by bars, cafes and restaurants, it makes for a great night out. Clean, lavish and traditional hotel operated by a smiling, hard working team. Our room was extremely nice with air condition, a clean bathroom and strong Wi-Fi. The dining area is also well maintained and kitchen staff are super sweet - even serving us extra food without us even asking! The rooftop is also next level, where staff brought us tea and pastries while we enjoyed the sunset over the city. Amazing staff. Amazing hotel.

El lugar es bonito, súper limpio y bien atendido, el internet no es bueno. Un problema serio que tuvimos fue que el establecimiento te ofrece traslados turísticos y al aeropuerto, los cuales los opera uno de los señores que trabaja en el lugar, al final solicitamos que nos llevara al aeropuerto y envío al hijo para hacer el traslado, cuando llegamos nos cobró 50% más de lo anotado, llamamos al establecimiento y señor se negó a responder y finalmente tuvimos que pagar lo que nos cobraban, lo cual nos pareció muy deshonesto, así que cuidado con este señor.

It’s hard to find any issues with this hotel and so I’d fully recommend it for anyone wanting to stay in the centre of the city. They arranged a seamless airport transfer which, given the narrow secluded street the hotel is on, makes me wonder if a standard taxi would be able to find it so would also recommend anyone to book through the hotel! Check in was exceptionally friendly and although my room wasn’t ready at my early arrival time I was accommodated well and made to feel welcome while waiting. The interior of the building is amazing, with the different rooms, high ceilings and sense that you’re somewhere full of history and special. The scent throughout is incredible and feels like walking through a spa wherever you are. The courtyard around which the accommodation floors are located is beautiful and could almost be a destination in itself in the city. My room was on the fourth floor and seriously impressive. The size was huge, with a dedicated living area, spacious bedroom, dressing area, separate toilet, large bathroom with twin sinks, plus a bath and walk in shower. The sheer space meant there were a couple of sizeable TVs, lots of reading material, multiple complimentary bottles of water and every amenity you could think of present, including electric socket adapters in the drawers - brilliant. Electric sockets were present at both sides of the bed and there were so many light switches throughout the space to get the mood just right, The bed was massive and provided exceptional sleep quality, despite there being occasional noise from the streets below. The underfloor heating throughout the room added to the cosines and the continuation of the pleasant scent was lovely. The bathroom continued the great vibes having brilliant towels, lovely toiletries, heated towel rails, nice gowns, and so much space. In fact the only complaint I can have about the room is that the shower took a long time to get warm and there weren’t many hangers in the extensive wardrobe space! There is a nice rooftop terrace connected to the restaurant and while it doesn’t offer unobstructed views it’s a good spot to watch the sunset and get a different perspective over the Tunis rooftops. There’s a full bar available and lots of food options, but it is rather fish / seafood heavy which might not suit everyone. Presentation of the dishes is great though with everything well cooked and very tasty. The service from the staff is decent and with the couple of sofas a good spot to relax in the afternoon sun. As a more boutique hotel it was exceptional, in a prime location in the city to be able to walk to a number of key sites, and I’ll certainly be staying again when I’m next in the city.

J'ai réservé une chambre sur leur site mais on m'a comptabilisé 2 réservations, lors de l'annulation (gratuite) on m'a prélevé quand même pour la 2e réservation que je n'avais pas effectué (85€) je leur ai envoyé plusieurs mails avec toutes les preuves ils nont rien voulu savoir ils ne répondaient plus à la fin. Faites tres attention lors de la réservation, ça fonctionne mal et vous risquez de vous faire avoir comme moi. Je ne recommande pas cet hotel. Ils sont de mauvaise foi.

Beaucoup des mauvaises critiques portent sur la disco du premier etage, mais elle est fermee depuis 4 ans !! Les chambres sont grandes, superbes, ok en style un peu viellot, salles de bains superbes. La fille a la reception est tres aimable, je ne comprends pas ces critiques. Surtout egard au prix. Evidemment on n est pas au Georges V a Paris, mais on paie 15 fois moins !

Très joli décor, très préservé Situation pas mal, au pied de la medina et avec un parking assez sécurisé à une centaine de mètres de l'hôtel. Ce lieu s'apparente plus à une pension qu'un hôtel. Le petit dèj est compris et j'ai pu compter sur la gentillesse de la dame qui s'en occupe, pour prendre en compte les problématiques (pas de sucre) et obtenir ma théière (au lieu de la petite tasse :-) Le lit est très grand et très confortable ! Il aurait manqué un peu de linge de bain (pour ne pas mettre de l'eau partout en sortant de la douche). Personnel très gentil et à l'écoute

Agréablement surpris, bel hôtel confortable, les chambres exécutives sont spacieuses, bien décorées, bien équipées. La literie confortable, une grande salle de bain. Grande salle de congrès au sous sol. Le personnel est aussi très sympa. J’ai pu manger au restaurant Formule buffet, bon et diversifié. Je reviendrai.

Excellent and friendly service, good facilities and comfortable rooms. And that all for a price that seems reasonable compared to many Four Seasons hotels in other cities. Was everything perfect? No, the coffee machine did not work and the tv was not functioning all the time neither. But the overall positive experience made up for these inconveniences.