Pengguna Tetamu
18 Oktober 2024
After few years I returned to Grand Hotel, it had been always my escape to paradise and I enjoyed it immensely. This time I was surprised by not finding the reception where it used to be, the entry to Grand Hotel was instead filled with shops and boutiques. Do you really find it necessary and profitable? I have never seen any customers in these fancy boutiques, I hated them, the hotel changed into a market, kind of upper class market with cashmere clothes and glitter junk. Not so many oligarchs any more, so what is it good for? The new design of the rooms is rather disappointing, I prefered the old, cosy beige, golden style. Anyway, Helena Bad is still the same and the staff is gentle, kind and professional. Please, get rid of these ridiculous shops and reinstall the old reception desk.
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