I visited with my Family on the 8th of August. Took a twin room which has 2 queen sized beds. I arrived at the location at noon, feeling very stressed out because was having a bit of an argument with the family. My mother was having one of her fits when we arrived, saying she didn't like the place, I on the other hand, was wondering why I spent so much money on this place. I called the caretaker and he was quick to respond, good guy, we got to our room, still stressed out, and felt instantly that the room was sp****. I was immediately questioning my reasoning for booking this place. Fast forward an hour or so later, when everyone calmed down (mother included), we were immediately in a better mood. The landscaping of the place is really beautiful, and the view of mount kinabalu was very majestic. We left both the front and back door open and the winds were blowing through the room, keeping it cool, my mom and my sisters were all starting to enjoy the place, myself included. I started looking into the details of the rooms, the quality of the materials used to construct the villa was of the highest quality, toilet was made with marble, and everything else was simple but robust, and could tell that material choice was quite important. The landscaping was also quite nice. Beautiful garden. And it's just so private. To sum it all up here are the pros and cons of this place. Pros: 1. High quality material used to construct the rooms 2. Beautiful landscaping - very calming and great. 3. Very private 4. Friendly and quick team to reply 5. Nice toilet (best in Kundasang) Cons 1. Price a bit on the high side (but it's private and most probably the nicest hotel in kundasang, cant compare to established hotels in the city( 2. Lacks some finer details : instead of 3 in 1 coffee, put a Nespresso machine in every room with 4 to 6 capsules, that really makes a difference in terms of perceived quality. 3. Pillows could be better - sheets are alright and bed is alright - but I stayed in four seasons kl for 40 percent cheaper, so... A bit hard on that end 4. I appreciate the disposable tooth brush, soaps etc. But I think the soap would be better if it was in a bottle stuck to the shower wall where it can be refillable, perhaps they could use a branded soap and shampoo for that, and not put it in small bottles, but in refillable permanent bottles in the room. 5. Restaurant - it's not under them, they share it with the hotel about a 5 minutes drive away. It's not bad, but it's far from good. No alcohol in sight there, so better BYOD. Although pricing wise it's on the high side, and there are some things that they can improve on, I'd still go back there, as it's the only great and private stay in kundasang. Everywhere else is not up to spring gardens quality, for now....
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