Hotel 5 Bintang Terbaik di Baishan

酒店服務熱情，衞生乾淨整潔，在整個入住過程中十分愉快，前台的小姐姐服務十分熱情周到，幫我們聯繫車，以及酒店也配有專門一些景區的接送車，還給我們準備了入住的水果。 酒店內還有温泉，分室內和室外，環境水質也很乾凈清澈，室外還能看見星星。 酒店環境也十分乾淨整潔，房間內的生活用品也十分齊全。期待下一次的入住！

I recently had the pleasure of staying at the Park Hyatt Ski Resort in Changbaishan, and I can confidently say it was an exceptional experience from start to finish. Upon arrival, I was warmly greeted by the staff, who went above and beyond to ensure my check-in process was smooth and pleasant. Their friendliness and attentiveness made me feel right at home. Throughout my stay, the staff remained incredibly helpful, always ready to assist with any request, whether it was recommendations for local dining or arranging transportation. The accommodations were nothing short of luxurious. My room was spacious, beautifully designed, and offered stunning views. The attention to detail in the decor and amenities truly reflects the high standards of the Park Hyatt brand. The resort’s facilities were also impressive, with a fantastic outside hot spring in the snow that provided a perfect retreat after a long day on the slopes. The dining options were delightful, featuring a range of delicious cuisine that catered to all tastes. Each meal was a culinary delight, and the service was impeccable. Another highlight was the ski access; the location is ideal for both beginners and experienced skiers. The staff at the ski resort provided excellent guidance and support, making it easy to enjoy the slopes. Overall, my stay at the Park Hyatt Ski Resort in Changbaishan was nothing short of magical. I highly recommend this hotel for anyone looking for a luxurious and memorable getaway in the mountains. I can’t wait to return!

房間乾淨衞生，離機場非常近5-10分鐘的車程，酒店有免費機場接送。因為晚點的飛機所以選擇在這裏住一晚，然後第二天早上去原生態漂流，酒店去原生態非常近，大概10分鐘，跟酒店訂漂流比在景區買便宜噢！原價$198，酒店$150。 因為我們在網上買了雪鞋，滑雪服和滑雪用具，一共九件快遞，人還沒到，前台就幫忙追蹤和找我們的快遞，謝謝前台小李哥的熱心幫忙。注：西坡一帶的快遞比較麻煩，通常會送去驛站，然後酒店派人去取的/只有特定的快遞一兩家會送去酒店，所以很感謝酒店前台和採購部的幫忙。 我們還在酒店玩了冰釣，很划算和便宜。我們去了魯能和萬達，那裡是$198 一位，天域才$218兩人帳蓬。

Weekend trip. Great location at the foot of all lifts to the mountain. Had a few good runs. Really well maintained and staffed ski resort. Very efficient lifts, lots of well trained staff to ensure that skiers of all levels are looked after. Hotel was clean and well equipped. Good staff. We will be back

A wonderful hotel with a very comfortable check-in experience. The cleanliness is impeccable, and the front desk service, provided by Liu Wei (刘薇), was exceptionally thoughtful. We were given a room with a beautiful view of the ski slopes, which was a lovely touch. The breakfast selection was also diverse and satisfying. Highly recommended!

作為雪場配套酒店，在度假區內還是靠譜的。酒店有些年限了，設施相對有些老，但便捷程度和配套還是相當實用。雪場景很治癒～ 雖然歷經了全度假區停熱水（據説）及一些其他小問題，但整個入住過程中，值班經理Alisa非常專業熱情，在入住期間提供了許多關心與幫助，五星要給Alisa～為凱悦增色不少。 下次再來～

I enjoyed my stay here in this ski resort. The service is superb and we have a dedicated butler who recommended us good food and nice activities. There are plenty of things to do here - ski, snow mobile, hot spring, water park etc. The ski slope is just a minutes walk from the hotel. The negative part is that though we were provided a smoke-free room, we can still smell cigarette smoke at the corridor, and sometimes in the room.

房間挺好，床夠大，可以睡開兩大一小。早餐很豐富，而且可以帶回房間，滑雪屋可以直接上滑道，但是上的初級滑道，稍微有點點難度的，還得走老遠，有點不大方便，換鞋的地方太擁擠太小了，酒店後面沒啥玩的，不如喜來登酒店後院就有個小型遊樂場，而且在度假區的偏點的位置，上小鎮太遠了。接駁車超級不方便，得自己在外面等，服務人員都不給看着，去讓幫忙看下，居然説這種事不是他們的活。去機場也不是啥接送機，就是大巴車，定點，來回時間都沒趕上，一天的班次也不夠靈活也不夠多。總之接駁車和機場大巴，超級不滿。漢拿山温泉室內的很小，室外的居多，汗蒸的地方直接相當於沒有。總之體驗感不是很好啊，一點沒有星級酒店的服務和感覺。

The environment of M Gallery is very exclusive and peaceful. The room is so spacious and comfortable. The best thing is it has a perfect view of Changbai Mountain! The outdoor hot springs is very special. The staff, from the front desk to housekeeping, were very friendly and eager to accommodate our needs, offering warm hospitality throughout our stay. Thank you to the manager, 高扬 for the great experience. We will definitely stay here again if we come back to changbaishan.

帶小院的家庭套房是在酒店主樓的旁邊，前台會幫忙接送行李，吃飯、温泉、娛樂活動都在酒店主樓內，從小院到主樓要經過室外一段路，室內外温差比較大一定要穿合適的衣物。比起公共的室內外温泉，小院的私湯其實是最舒服的，據説都是天然温泉水，每天泡一泡很解乏。 辦理入住的時候前台Willow小姐姐非常熱情地接待了我們，仔細介紹了酒店的各種設施和活動安排，還主動加了微信，有任何問題都是響應及時，酒店每位工作人員都是微笑服務，很温馨。 我們住了五天四晚，一日三餐和夜宵都很不錯，每天的菜品都有變化，不用出村就品嚐到了好幾樣東北特色菜，三樓還有桌球、乒乓球、棋牌室、KTV, 都是免費使用的，大人也可以玩得很開心。 最重要的滑雪場完全超出我預期，雪道很適合初、中級玩家，酒店客人都有專業教練帶隊，每天會根據你的情況做出有效指導，掌握要領即可升級到下一個班級，課程安排非常合理，很感激幾位教練，讓我從此愛上了滑雪~ 這種一價全包的形式真的很省心，衹滑雪的話，額外支出只有租賃雪具的費用，另外雪場有很多攝影師一直在拍拍拍，想拿到好看的照片記得多擺造型，價格是60元一張，需要自己去四樓的電腦挑出照片，套餐是單人498、雙人698，就可以拿走所有選出的照片。小提示:衹要你想挑照片最後肯定會選出很多張的，所以建議直接勾選所有拍到自己的照片，直接付套餐價格最划算啦