Hotel 5-Star di Chittagong, Bangladesh

I recently stayed at Radisson Blu Chattogram and while the room itself was truly impressive—spacious, clean, and aesthetically pleasing—the overall experience left much to be desired. The hotel's architecture and interior design are definitely its strong points. However, the service did not live up to the Radisson brand. Throughout our stay, staff were unhelpful and dismissive, often responding with, “We don’t have this,” or “You can do it yourself.” This was particularly disappointing when it came to basic requests like airport transfer. For such a large hotel, having so few cars available is simply inadequate and quite frustrating for guests. Breakfast was another major letdown. It was, quite frankly, the worst I’ve encountered in all my hotel stays—limited variety, poorly executed dishes, and an overall lack of attention to quality. It was far from what one would expect from a hotel of this stature. Radisson Blu Chattogram has the potential to offer a world-class experience, but right now, it feels more like Radisson Black. There's serious room for improvement, especially in staff training and food & beverage offerings.

Amazing welcoming staff behaviour throughout the whole stay. Hotel exterior and amenities are up to the mark. There restaurant is full of delicious dishes to explore from.

The room decor was a bit dated, but the staff were excellent and the environment was lovely. The hotel boasts a variety of restaurants, including a burger fast-food joint, an Italian restaurant, an Indian restaurant, a buffet, and a Bengali seafood grill market, which was great. The airport shuttle service was a major plus. However, a small incident during my stay left me a bit perplexed. When I checked in the night before, I mentioned to the staff that I had a 7 AM tuk-tuk booked for a 'moon boat' tour the next morning and asked if breakfast started before then. The next morning, I woke up to find a hotel notice slipped under my door informing me that my dining had been upgraded to the Indian restaurant, and breakfast started at 8 AM. When I went down to the buffet restaurant, the manager on duty informed me I couldn't eat there and escorted me to the Indian restaurant. After I explained that I needed to leave by 7 AM, he reluctantly allowed me to eat in the main breakfast area, but only from the dessert section. Honestly, it's hard to describe how I felt about that experience.