Hotel berhampiran Northside Community Church, Bakersfield

This the second time that I booked this hotel in my way back to home. Unfortunately this time the room didn’t have fridge although it was mentioned in the booking and one of the comforters had stain on it. The staff was great and friendly as before

I have stayed with ESA in several locations and enjoyed my stay. At this location, I felt that my privacy was violated and I was not treated respectfully as a customer. I was charged a $100 deposit at check in that was not returned to me and my bank debit card was not accepted for payment. I was asked to pay cash throughout my stay. The room had carpet and laminate flooring damage at check in. People entered my room while I was away and management reported to me that my room was not clean to their standards.I ended my stay early as I was uncomfortable extending my stay there. I left the room clean. I will not visit this location in the future and I would not recommend to other travelers.

Friendly staff, a special thanks to the reception staff, very helpful and customer oriented.

This was a great little stop over as we made our way to Arizona. We had a room with two queen beds and the room was much bigger than expected. had all the amenities needed for an overnight stay. The included breakfast was non existent and mainly just consisted of coffee. I would definitely recommend this for an overnight stay on your way through. Also close to restaurants as well.

Ich war auf der Durchreise nach Norden und übernachtet im Hampton Inn Bakersfield-Central. Der Empfang war bereits sehr freundlich und ich habe mich gleich wohl gefühlt. Das reservierte Zimmer war noch nicht bereit, da hat man mir schnell ein anderes zugeteilt. Das Zimmer verfügte über einen Flat-TV, einen Kühlschrnak, eine Microwelle, eine Kaffemaschine, einem Schreibtisch, gratis WLAN, einer separaten Sitzgelegenheit und ein Bad mit Dusche. Das Bett war sehr bequem. Lediglich die Klimaanlage wollte nicht so ganz wie ich. Ansonsten war alles Tip Top. Auch das Frühstück war, für Amerikanische Verhältnisse, sehr gut.

早餐不錯 短暫停留

This is a gorgeous hotel. Very comfortable and extremely quiet. We came here for a conference. The hotel made it a delight. However, their food was not the best. Saturday night's steak was so tough I couldn't cut it with the knife they supplied which wasn't a steak knife. Two salads in the same day was a little much for my stomach to handle. Service was superb, but food not too good. Other than that I would stay here again and again. Staff is fantastic and extremely helpful and friendly. We ate at the bar for two lunches and it was really good. I loved the corn chowder! One more thing to add is that my reservation was cancelled without my knowledge (by *******) but was taken care of by the staff. (Problem resolved by ******* to my satisfaction.

This hotel is quiet! Except in the daytime when the families are enjoying the awesome pool!!! (Not a complaint btw) there are two separate buildings of rooms separated by a bridge running over mill creek. The office lady we got today was AMAZING!!!

1. Theresa at front desk is rude, unprofessional, has no customer service savvy, no business decorum whatsoever. Moreover, tried to charge guest $30 when guest gave a six hour advance courtesy notice call, that an hour extension is needed from the 11a.m check out time. Not only is that irrational amd a rip off, but there is no hurry for the incompetent housekeeping staff to service rooms let alone in a mainly empty motel of which they do mot properly clean nor sanitize the raggedy rooms anyway. Tried to charge guest at check out, for having to use face towels to clean the room floor from it raining outside Tuesday night 11/2/22 at check in. Yet, she/the motel provided the guest upon check in, with STAINED bath towels towels and a STAINED white blanket that Adriana (the pleasant one) took directly from their lobby closet. Photo's taken. What fee or compensation is the motel GIVING the guest for not supplying clean new linens/towels? What an insult. Stained worn torn towels should be thrown away, not recycled to new guests. Guests do not pay motels/hotels money to be provided with raggedy towels. Also, motels/hotels should never expect let alone voice threats of a charge for using towels fir WHATEVER guests need them for (cleaning or wiping surfaces, menstrual cycle cleaning, showering, bathing, spills, etc etc etc). Moreover, they offered the guest nothing nor any cleaning service after the rain. 2. There are long thinnish bugs in bathroom. 3. The smoke alarm loudly goes off snd it's voice repeats ”FIRE!” every time guests take a hot shower. They have it installed in front of the bathroom door instead of by the window of the room's. 4. The walls and floors/ceilings are paper thin; preventing guests from getting any rest and business calls done. 5. After guests request a corner room in order to avoid as much noise disturbances as possible; they egregiously put large groups of inconsiderate people right above and next to the guest despite there being several vacant rooms further down. They intentionally inflict upon the guest, therefore; sudden heart palpitations from the constant sudden noises/bangs/stomps/throws/drops/rolls/yelling 4:00am onward throughout morning day and night disrupting guests much needed sleep and thus damaging guests ability to function during the day. And they do nothing about it even when guests call the front desk, to make the noise disturbances stop. 6. Unlike other motels; this one does not supply cold filtered water in lobby, nor bottled water. They don't keep the tiny hot water dispenser replenished in lobby, for tea. 7. They dont fix room issues after last guests leave. The lights dont work, the sinks are clogged. They expect guests to go through the inconvenience and disruption and horrible experience of having to request the maintenance guy to enter rooms after guests have settled in/checked in and gotten settled, when the housekeeping staff is supposed to inform maintenance of issues after guests check o