Hotel dengan Balkoni di Fortaleza

Nice room and location, very nice beach views. Good buffet breakfast as well. Against: very slow elevators. However, the staff is not very knowledgeable. I needed to extend one night because my continuation flight was 4:30 AM ... I booked that in the web site, pre-paid tariff as it was my stay. The day before departing asked the reception desk to extend my key, as they confirmed that I will get the same room, so I don't need to do it on the same last day in a hurry before the check-out, as I was too busy in a conference. They did. However they did it wrong. So when I returned from my conference, using the terribly slow elevators, went to my room (in the last floor, 21st), and then the key was not working, so again down to the reception, wait for them to finish with other customers, etc., So I lost 1 hour among both days to get my key working. They should compensate customers for their errors and ensure that the failed staff get some kind of penalty for not doing correctly their job at once.

PH ESPETACULAR SUPER COMUNICATIVO E ATENCIOSO. PISCINA AMPLA E DE BOA QUALIDADE. ESTRUTURA DO HOTEL MUITO BOA MAS NECESSITA DE PROGRAMAÇÃO PARA ATRAIR A ATENÇÃO DOS HOSPEDES. QUARTO DE CALSAL DEIXOU A DESEJAR DEVIDO JUNTAREM 2 CAMAS DE SOLTEIRO. A TRANFORMANDO EM UMA DE CASAL. A CERVEJARIA PORTUGUESA É BEM ACONCHEGANTE MAS NECESSUTA DE MAIS GARÇONS NA ALTA TEMPORADA E DATAS FESTIVAS.

Beautiful hotel, awesome pool/jacuzzi, great breakfast, and one day we even had good live music. Rooms are standard level, with amazing views to the sea. Might be the best option for Praia do Futuro, which is a bit far away from other attractions in Fortalza city (e.g., far from dining places). I would recommend as a vacation destination at Praia do Futuro.

Extra ordinary view!! A perfect view of the whole sky line of fortaleza. And amazing view of the sea! Inn my opinion one of the best places to get a good view from your room, if that’s what makes your vacation more wonderful. The room had great space and was well cleaned! The pool area is a bit small so if that’s what you are after this is not the right hotel for that. A lot of security on both sides of the hotel. And staff were not so good at English, but we were able to communicate. They also charge 150 real for bringing guests to the room. the Breakfast was okey. the restaurant menu was rather expensive. But the view did it for me! Also my main reason for choosing Iate Placa Hotel.

Boa noite! Passamos um período de 4 dias.....a localização é excelente.....o café da manhã muito bom na variedade, porém o pessoal da cozinha e serviçais um pouco atrapalhados na demora da reposição dos itens e utensílios....as instações um pouco velhas, nossa cama estava com o pé direito quebrado....a internet nos quartos é sofrível....contudo nada que atrapalhasse a estadia ....no geral é razoável.

Excelente hotel, cama gostosa, chuveiro, atendimento muito bom e o quarto muito aconchegante. Parabéns a todos e em especial a camareira Raquel e a recepcionista Keylane. Tiramos várias fotos lindas no hotel com o pessoal da Maná fotografias, amei todas as fotos. Obrigada!

HOTEL BEM LOCALIZADO, COM RESTAURANTE BOM E CAFÉ DA MANHÃ ECXXELENTE. A ESTRUTURA DO HOTEL É BOA, PORÉM NÃO FOI DISPONOIBILIZADO TODOS OS ITENS DE COZINHA INFORMADOS NA RESERVA, COMO MICROONDAS E CHALEIRA ELÉTRICA. O APARTAMENTO É ESPAÇOSO, CAMA CONFORTÁVEL E CHUVEIRO EXCELENTE. NO GERAL VALEU A PENA, INCLUSIVE O CUSTO BENEFÍCIO. RECOMENDO.

I booked used *********** and as a mistake, I booked a standard room when I wanted a better category. But because it was paid straight away I couldn't modify it I sent an email to the reservations team trying to upgrade, but the communication was painful. They told me in the end to ask in reception at the check in time - So I did. In the check in I asked for a room with a balcony and a view if possible, they checked and gave me a room with balcony and pool view, which was also the very last room in the corridor, so it also had the beach view - I paid for this upgrade and was happy with it. Room had a strong water smell, but I left the balcony open for a while to see if it helped. After a day I noticed that the aircon doesn't work in the room - it basically stays at 23/24 degrees the whole time - which can be quite warm while sleeping. (Fortaleza was 35 degrees around our stay, and very very warm) I complained to reception, they asked someone to check. I had to complain again later on same day. Again they sent someone over to check while i was out. I came back, stayed a few hours in the room and had to complain at night a third time, the air instead of going down temperature wise, it kept going up, getting to 24.5/25 while we were in the room. When i complained the third time i was advised that they were aware that the temperature wasn't changing in the room, and that they would need to move me. This would be ok if anyone had even called me to let me know, but they let me stay in the room for hours waiting for me to complain again. They asked me to move to a room in another floor, without a balcony, explaining that it was the same category of room, however I had requested a balcony and paid for it at the check in. I asked if I could just sleep in another room that night and sort in the morning then another room as I had paid for, but they made me move all my luggage and etc at mid night that day. I was told a manager would talk to me in the morning instead. Morning came and I went back to reception, but no other room or manager was available. I came back to reception at mid day, and again, no manager available or room. I left for the day and came back at 6, where I was advised that my old room was back available and air con was working, and that the manager would like to talk to me. manager came and asked me ”how he could help me?” like nothing had happened, then I had to say that he was the one that wanted to talk to me and I had to explain the whole situation of the last 2 days all over again. he sent me upstairs with the porter to check the room, room was still 23 degrees. I come back and explain that the room is still 23 degrees, which he replies that the checked the room and room was cold. Well, yes, if you go from reception that has no air con at all, when its 36 degrees outside, and go inside a room that the air con is 23/24, it will feel colder. However once you get in the room, with more people, and stay there for the next 8h, that room