Cari Hotel dengan Balkoni di Santo Domingo

A relatively new and newly renovated hotel in the Santo Domingo Colonial Zone, easy access to the airport highway (ride to SDQ about $25 with Uber), walking distance to the San Juan (Caribe) ferry terminal (if you travel light). 3 minute walk to Plaza Colon, everything else worth seeing (and there's a lot) in this very impressive historic zone is within walking distance (everywhere you look, renovations, roads and sidewalks updated, new cool places, etc, etc, this part of town gets better on every visit.) Breakfast is served on the rooftop terrace over the older part of the complex, the much newer add-on building has a roof top bar open sometime late afternoon/evening. I stayed in the older part (the rooms with balconies), I understand that the rooms in the newer part (no balconies) may be a bit more comfortable, i.e., spacious, consider that if you are sharing the room with one or two others. Its all connected, including the roof tops, it might as well be the same building once your inside. Pleasant and efficient service, no AC or water issues. Breakfast offering is limited and nothing is really tasty, so if breakfast is a deal breaker, consider other options or eat out. There are good food choices in every direction. Same for nightlife, a lot to do and see all within a safe walking distance. I'm booking here again.

The hotel is old but the location is good. The hotel room is clean, great bed and amenities. The hotel provides bottles of water in the room with no charge. The breakfast is complete, many international and local food options. The front desk personal is terrible, very unpolite employee attending the customers and I’m still without my invoice, because they told me that will be sent by email but never happened.

Muy grandes las habitaciones aunque les falta un poco de remodelacion ,buen desayuno buffet

Buen hotel en el malecón

One night stay at start of birding trip, convenient spot close to botanical gardens. Helpful front desk staff but very slow. Clean room, all required facilities. VERY expensive rooftop bar. Nice variety at breakfast time

Suite à une erreur commise à la réception, j’ai bénéficié d’un surclassement, qui m’a permis de découvrir les étages premium de l’hôtel. Les chambres ne se distinguent pas beaucoup de celles des autres étages. Mais le service du roof top est beaucoup plus personnalisé, la vue est superbe. J’ai beaucoup aimé l’expérience.

I was excited at the reviews from others, but it didn't live up to our expectations, unfortunately. The property looks great, has been mostly updated, and is well maintained. We had a terrace executive suite on the 3rd floor with a hot tub. However, there were several issues. Room: Water pressure is low and barely gets hot. I asked the front desk to look into the water pressure and nothing was done or followed up on. Due to the construction next door, it was very noisy from 8:45 am (even on Saturday), which also eliminated any privacy on the terrace. There's no sound insulation so we heard every person and conversation happening outside the room in the hallway. No face towels were provided. You have to ask for an iron/ironing board. They don't speak English so I had to walk down to the basement with the maintenance guy to find one, which we kept in the room. Staff: Slow, unattentive, has difficulty with closing out checks. We waited for at least 10 minutes every time we wanted to close a bill. You have to get up and find them to order, etc. They don't monitor the dining room or rooftop bar sufficiently to check on you. Property: Well-positioned to walk to a lot of restaurants, etc. The gym is horrible. It's the size of a bathroom and contains a bike with a fan-operated by a battery, which wasn't charged, a broken treadmill, one medicine ball, and free weights. Rooftop bar & Pool: Some nights movies are projected on a large silkscreen. The pool has no shade whatsoever. There are a few lounge chairs with no more than 2 umbrellas. Prepare to get burned. They don't have consistent policies for parties, closing and noise. One party was allowed to go until 2 am and we had to endure every conversation still taking place well after 2:30. I wouldn't stay here again.