Hotel dengan Balkoni di Tel Aviv

TOLLES HOTEL, SUPER LAGE TOLLE SERVICE EINFACH TOLLES LAND DANKE 🌷🌷🌷

I booked 3 rooms the room and the hotel not Cleaning at all and more then that we had in my room few animals running under my bad!!! The pilow was with sma off someone elth When Ever i asked - the team help very nice pepole

Great location at the 'entrance' to Jaffa with views of the sea, broad walk up the coastline with all the modern high rise of Tel Aviv. Old city behind has lots of charm, restaurants etc. One morning we comfortably walked along the seafront right up past the Hilton and back as well as all around the port area / centre of Jaffa. Hotel is beautifully and tastefully restored / built, it is charming and stylish. We felt welcomed on check-in (I think it was Dean) and although arrived early, our room was ready. We had booked a basic room but were very fortunate to get upgraded 2 levels to an Executive Room on the 4th floor (with access to Lounge). We overlooked the roundabout, views of sea and coastline, totally lovely. Room is beautifully designed, very comfortable, good size, fabulous large bathroom with separate rain shower. We were here 2 nights only which included Holocaust Memorial Day so all restaurants/leisure closed from 6pm in the whole of Israel. Luckily hotel catering remains open. One would have thought that as a guest of the hotel, they should make sure that there is space in their restaurant and only keep it for in-house guests. It was not the case. No space in restaurant but managed to eat in the bar which serves a limited 'milk' menu including sushi. It was still pleasant, we ordered a pizza to share which was decent. The lovely Sophie made the experience more pleasant and kindly remembered we wanted some milk to take back to our room for our Nespresso in the morning! A note on the 'Mediterranee', the Lounge incase you need to decide whether to book a room with access. It is only open 12:30-6:30 so great if you usually have lunch and beverages. The food is top notch. A fabulous, delicious and well presented array of mainly mezze dishes including various cold fish, some hot dishes (pasta and vegetables) as well as fruit and some sweet things. Wine, tea/coffee, some spirits but couldn't see any mixes apart from fruit juices. Lovely deck outside to sit and relax. Only negatives - staff can be a bit aloof and not very attentive or proactive, especially up on the pool area for service and cleaning up. - bed linen felt cheap (though towels nice), not high cotton count like one gets at most 5* properties I have been to Tel Aviv a couple of times before for business and stayed in one of the modern luxury high rise. If I came back, this is the only hotel I would stay in.

What makes Sheraton Grand special is their wonderful staff. They made me feel like home so much, it was hard to leave. The quality of service was great. The restaurant and lounge food services were fantastic. Everyone was friendly and professional, not to mention food was superb and delicious. Too many people to mention, but I'll try; Mazal, Anastasia, Adan, Guy, Janice, Marlene, Elena, Ray, Alexander, Lilah, Phyo, Nemia, Yevgeny, Yaroslav, Svetlana, Daria, Mary Anne, Rose Anne, etc. The customer service manager Henry was super helpful. I am glad I stayed at this hotel. I would come back anytime, and highly recommend it to anyone. Thanks to all staff for wonderful memories!

Very nice hotel friendly worker

We stayed at the Isrotel Port tower on August second which is a very busy season, and Tel Aviv daughter was almost fully booked . A very lovely place with high level of service. The location is great close to everything two minutes to namal and very close to the beach the stuff is amazing. Really gives a very positive energy we came in a very busy hour. There was a line at the reception, but the whole chicken process took less than five minutes more. The Front Desk Manager was there she’s really positive and always smiling and giving service to everyone. Adriana, the receptionist did our chicken he noticed is that he’s new but he did really great. Our room wasn’t ready yet, but they didn’t want us to wait and they gave us every room immediately. They have a bar restaurant on the first floor. The menu is great dairy bar restaurant the bartenders are amazing best margarita I ever had and Tel Aviv the coffee is very high-quality the wieners are very nice and kind also, on breakfast. They always came to check if there was any place to take from the table or if we need more coffee or anything else . The cheesecake on the breakfast is just to die for. Leron the food & beverage is so kind and sweet . We didn’t come with a toothbrush. We call the reception and ask for toothbrush and they gave us two for free and was in the room within five minutes. The room is amazing. The view is to die, for I really recommend the place not just an amazing place. Also an amazing staff. Very very recommend it. 10/10

First off, religious Jews should make sure not to stay here! When I checked in on Friday I asked the front desk for a metal key to use on Shabbat. It took her a while to find it, but she gave it to me. Before Shabbat began I ran an errand and when I returned to the hotel, I noticed that I needed to use my key card to swipe in. (This is presumably for security, as the front desk is located on the rooftop and there is really nothing going on on the entrance level.) I returned to the front desk and asked the woman there how to enter the hotel on Shabbat and she said that since I couldn't swipe, I could ring the bell. As a Shabbat-observant Jew I can't use either the electric key card or the electric doorbell on Shabbat, and I told her that. She told me ”well then you'll just have to find someone to ring for you.” Shabbat-observant Jews also won't ask someone to do something on Shabbat that they can't do themselves, so I had to wait outside the hotel for a very long time upon returning on Friday night and Saturday afternoon, until someone else came along who was going inside. More generally, there were a couple of gross cleanliness moments. I found a huge cockroach in my shower one morning. I also came back one evening to find the bathmat neatly folded, but sitting in the sink, which was odd and kind of gross. Additionally, the water coming out of the shower smelled persistently sulfuric, which is weird given that Israel has great tap water. Finally, the blackout curtains in my room were stuck closed on one side, obstructing my view from the window and restricting the amount of light that comes into the room. Mid way through my stay, while I was trying to close the curtains on the other side, the dangling handle you use to move the curtain fell off. Rather than fixing it, the housekeeping staff just pushed it under the curtains, where it remained until the end of my stay. All in all, it wasn't a nightmare stay or anything like that. The location is good (though *loud*), and the rooftop pool/lounge is nice. Still, I will never stay here again, certainly not over Shabbat, and if you are a Shabbat observant Jew, you won't want to stay here either.

Hotel was ok, with a good location near the beach and after a day in the office it is nice to unwind and walk along the beach. However my rating is because they took my dirty laundry bag (not the hotel one) which was hanging in the bathroom without any prompting from me and then when I complained they said that it was not removed by them. Implying that I was at fault. It has disappeared and I got a lame apology from the reception after insisting several times that they search for it. When repacking my suitcase also found out it had been searched (only had a cardigan and 2 t-shirts inside). Definitely not returning there. Since this is the hotel used by my company, I will be sharing my experience

We were so pleasantly surprised. We weren't sure what to expect, but the location was outstanding and our room was very spacious. While the pool isn't huge, it was enough to spend plenty of time there and enjoy a drink or two. There are two great fast food spots adjacent to the hotel, which made for lots of choices. It's a comfortable walk to the Carmel Market, Rothschild Street, Nachalat Binyamin, and other popular spots in Tel Aviv. And we witnessed two beautiful sunsets. The proximity to the beach can't be beat--we loved seeing all the beachgoers, youth visitors, and locals. We'll definitely stay here again on future trips.