Hotel dengan balcony di Merida

Gorgeous boutique hotel with staff that goes above and beyond. The heir of the estate actually greets guests and ensures they have a pleasant stay. We only got to stay for one night, but they upgraded our room and allowed us to enjoy the pool as we arrived early and they needed time to get the room ready. It is worth the price.

Service was the best of the best. Rooms are clean, neat, charming and spacious. Complimentary breakfast with tea, coffee and juice was offered. The owner went out of their way to provide all the information needed to make our stay pleasant in Merida.

Excellent service from the entire staff especially Sonia.   Highly recommend this hotel.

El lugar está a pasos de la avenida Montejo, las habitaciones muy limpias. Tiene Gym, con equipos básicos pero bien. Por otra parte las instalaciones son muy antiguas, la regadera no se pudo seleccionar para usar sólo la regadera o la que es movible, no hay conectores USB para carga de celulares, en ésta época ya debería ser algo normal para hoteles de 4 y 5 estrellas. El Lobby aunque agradable es demasiado obscuro y como está a la entrada pareciera que el hotel no está en servicio. La comida se me hizo muy cara hay lugares mucho mejores para comer y más accesibles en precio.

The hotel was well-located and the staff were kind. Unfortunately, the shower drain was not properly installed and sewage gases would fill the whole hotel room. The hotel cleaners tried to mask the odour by liberally spraying a room deodorizer. The pool, although shallow, was perfect for cooling off.

The hotel was clean and the location was good.

The room was lovely and big. Mirasol and Elizabeth were very kind and professional. Mirasol helped me with my bags and arranged a switch of my room when the hot water was not working. I was told it was working again in that room the next day. Great location. Make sure you request a room towards the back as I understand the rooms at the front can be noisy at night. Would recommend

Great location, rooms are clean and as advertised, space is charming in a n old building with high ceilings and wooden beams.

Great hotel option right in the heart of Merida. This is an old house with lovely architectural style and character. The rooms are spacious, service is great, and the swimming pool is nice! The only detail is that I asked for some toothpaste and they didn't have (bring yours along), and I had to go out to get one (not far, plenty of convenience stores around). I recommend it 100%

Hostel is ok but less place for socializing. Dorm is ok. There was no charger at my bed.