Hotel dengan balcony di Puebla

Wonderful place to stay, comfy beds and excellent food in the restaurant. The nightly turndown service was appreciated. I would have liked slippers to wear to the pool and the elliptical machine was broken the entire week I was there. I would like to say upon checkout that I asked for a bottle of water for my long Uber ride and it seemed to be an unrealistic request!?

Todo muy bien. Muchas gracias. Gran personal, muy amables todos :) las habitaciones muy normales pero en relación al precio me parecieron muy excelentes. La limpieza muy bien. La ubicación excelente

Again ! Perfect hotel ! Room, service, location… perfect! Thanks to all the nice persons in the front desk and breakfast ! Rooftop pool is nice !

Mi estancia fue placentera, el cuarto bastante espacioso. El bufet de los desayunos es amplio y sabroso. Lo único que de alguna manera no está a la altura del hotel es la alberca, porque solo sirve de adorno ya que el agua está fría, por el frío que hace en Puebla sería mejor una alberca techada, sino tienen caldera para calentar el agua.

This hotel is in the best location in town- it is in the Zocalo and next to the church. There are so many shops and restaurants downstairs. The room is very large and clean. On the downside, we were very surprised to find out our room has no windows. To an average US traveler, bedrooms are assumed to have windows, unless spelled out otherwise. I don't know this is due to a cultural difference. But this hotel is owned by IHG, which is a US-based, global hotel chain. I think they are held to a higher standard. We eventually paid a higher than advertised price for a windowed room. But the whole experience put a black mark on this otherwise great hotel.

Está en el centro de Puebla, con una ubicación estupenda para salir en las tardes y noches para caminar y admirar el centro histórico., a su alrededor hay varios lugares para conocer. La atención es excelente, la habitación cómoda y los baños amplios. Las reglas son claras., también hacen actividades turísticas guiadas con bastante información sobre los lugares más importantes y emblemáticos de Puebla.

Pros: The room was stunning, the lights are dim, the decor is gorgeous, the bed was comfy, it was clean and the location is fantastic. The service was great. The terrace views are gorgeous. My favorite part was the jacuzzi. Cons: My room was next to a terrace bar and on top there is another terrace bar, so if your plan is to stay at a quiet space to relax maybe this won't be the right spot. Unfortunately, there was also no hot water the whole morning on the day I was leaving so I had to wait until after the checkout time when they had it fixed but then I felt a little rushed to leave. Even though, the staff was very helpful, they were keeping me updated and they did try their best in a complicated situation that was out of their hands.

Excelente hotel, great service. Love the bed and cleaning service.

Service was excellent, I had an early check in and the reception was able to?accommodate me without any trouble. Breakfast is simple but really local and tasty! The rooms are spacious and clean, the bed linen was fresh and the bathroom was always spotless. It's not a fancy hotel but absolutely everything you need and more for short convenient stays in the heart of the city. I felt safe walking around the area and there's a lot to do if you're interested in doing city visits etc.

The hotel staffs are very nice and hospitable; however, restaurant service was not always up to standard. This hotel location is very good and it’s near by everything.