Hotel dengan balcony di Solidaridad

Standout was the unique rooms which are extremely private, spacious and beautifully designed along the lagoon. Personally I didn’t quite understand the ‘Butler’ concept and found some of the comms style a bit frustrating. The other standout was the ‘Day of the dead’ celebrations. The property was decorated beautifully and very well organised. The opportunity to also participate was great as we felt emerged in the festivities. It would have been nice if the dinner package also included the face painting. More broadly the property is set within mayakoba so you can explore the grounds including the other hotels and it was fun to explore on the bikes. The only other thing to be aware off is also this is the more premium / exclusive hotel in mayakoba it’s still geared towards families or at least there where quite a few kids around. Finally don’t have high expectations of the beach it’s tiny and there isn’t much space. If you want high end luxury visit Maroma.

I recently celebrated my seven-year wedding anniversary with a 5-night stay at TRS Yucatan hotel, and it exceeded all expectations. The staff's exceptional treatment made our experience truly memorable. Special kudos to the remarkable team at El Gaucho—Amayde Cruz, Ingrid Martinez, and our outstanding waiter, who we unfortunately did not get the name of, along with Fernanda Pichardo. Rosa from Villa 70 treated us to 5 star treatment, cleaning our room and doing turn down service everyday with the highest quality. Our butlers (Emilio, Estefanía and Daniel) were also really phenomenal! The resort surprised us with a lavish dinner on our last evening, making us feel like royalty. The tranquil and peaceful atmosphere added to the perfection of our stay. Highly recommend for a special occasion or a luxurious getaway! Thank you to the whole TRS team for the most spectacular time and making us feel like royalty every single day!

The hotel location was really great. It's just one street away from a very lively and loud street, so the hotel is in a calm location during the day. However, at night, during the weekends it still gets noisy until 2 am. It's only a five minute walk to the beach which was full of sargassum the time we were there. The room was a good size in the bed was very comfortable. We also used the gym which was fairly equipped and the pool look good, although very narrow. Our stay included breakfast, which was à la carte where you choose one main dish/person and 3 drinks (which only included black coffee, juice and tea). Not really worth it for a short stay in my opinion. First day we had an issue with the breakfast order and the restaurant staff handled it poorly, but it was ultimately resolved with the reception staff, Alma, stepping in. I have to thank Alma for being so understanding and kind to us, every day during our day. We also had an issue of missing some cash, and I think the manager handled it really well; the investigation, giving us the update, all of it.

Great Stay at Riu Playacar We enjoyed our stay at this clean, well-organized resort with spacious, quiet rooms (ours had no balcony, but it was fine). The minibar was a nice touch, and the bathroom was spotless. Highlights: ✔ Food variety – Multiple à-la-carte restaurants (dinner reservations not needed) and buffets with good lunch/breakfast options. ✔beach – Plenty of sunbeds but no umberalla so bring your sunscreen, though pools get crowded les sunbeds. ✔ Access to sister hotels – Party lovers can visit Riu Tequila’s club nearby. ✔ Convenient location – Mini-market across the street, and Playa del Carmen (5th Ave) is just a 150-peso taxi ride away. ✔ Easy airport transfer – ADO bus (250 pesos/person, 45-min ride + 5-min taxi 150 pesos next to ado turism station). Minor drawbacks: ✖ No elevators – Tough for guests with mobility issues. ✖ Entertainment hiccups – The host sometimes forgot to switch back to English after Spanish announcements. Perfect for: Travelers who want good value, variety, and proximity to Playa’s nightlife.

T’es bel hôtel chambres spacieuse belle piscine Personnel aimable petit déjeuner correct Dommage que le cappuccino du matin soit payant quand on a le peut-il déjeuner est inclus Au calme malgré l’emplacement dans le centre Très proche de la gare routière Je recommande

It is well located and protected place. Foods are amazing and there are too many different kinds. Pool is nice. It only needs a better beach. Not for a beach holiday but others are really good.

Firstly El Beso is simply 1 building within the larger Ocean Rivera resort. Meaning only your building is Adults Only. Our Swim up room was lovely. We tried almost all if not all of the 10 restaurants and we had no complaints the food was good. Maybe not always amazing but never terrible. There’s like 3/4 different brands or levels of service within the larger resort. El Beso seems to be 1 level from the top which is Privilege we switched for an extra night & the mini bar for privilege was much better as well as having the butler service and priority restaurant bookings when they were all booked. There’s also a special restaurant only for privilege that was great but none of the restaurants were extremely crowded. There’s an app or webpage that works like an app with all of the resort info and you can book reservations there. There’s also lots of entertainment nightly. It’s definitely a place to go and stay there’s no need to venture outside of the resort there’s so many things to do schedules are packed for all of the different areas & a bowling alley and theater. There is not much near by the tourist area is maybe 20 mins away by car down the beach.

No full length mirror in room. No fridge. Every every time I try to amend my booking or add something to my booking it would not let me via the website they always declined anything that I asked for example I wanted to extend my trip by one day they said booking was not available however I was able to book online. They would not upgrade my room. Kept saying everything was unavailable and it was not. Website says there is an iron and a hair dryer in the room but you have to ask for it.

Sehr schönes Hotel mit vielen Pools und Grotten, aber leider etwas unübersichtlich und kein direkter Strand Zugang. Sehr gut geeignet für Familien erst recht wegen dem Zugang zu den umliegenden Parks.