Hotel dengan balcony di Miami

Right in the center of Coconut Grove, convenient to everything. Bellini Restaurant is quite good, but not stellar. Housekeeping is the best I’ve ever encountered. However, on a Saturday, at noon, they booked a little-kids birthday party at the pool. What? Adults were trying to relax, enjoy the pool, etc., but we were surrounded by a herd of screaming kids. A big mistake. Again, otherwise, a delightful stay.

This is an absolutely beautiful suites hotel. Every where is spotlessly clean. They were so accommodating. We arrived 6 hours early and we were still allowed to check in to our room. Suites have every thing you need. Staff were friendly and helpful. I would definitely stay here again.

Удобно расположен по отношению к порту и аэропорту Майами.  Заселение прошло быстро и раньше указанного времени, за что огромная благодарность персоналу. Номера просторные и чистые. Есть маленький холодильник, кофеварка и микроволновка, но посуды нет никакой. Завтрак нормальный на 24 этаже.  Минусы: краны в ванной комнате слегка облезлые, но все работает. Перед окном железная дорога и стройка, что создает шум. Для одной-двух ночей - оптимальный вариант.

Room is big bed is comfortable with all necessary things only down is u can hear outside pretty well

Yesterday, I experienced a three-hour delay in receiving my scheduled doses. The check-in process concluded at 10:00 p.m., and I did not receive a confirmation call. Upon the return of the night staff, I was informed that I needed to be on the list, despite already being included. Although check-out is scheduled for 11:30 a.m., I was required to release my cleaning personnel early to facilitate room cleaning. I received no communication via phone, email, or text throughout the night. Based on this experience, I cannot recommend this establishment for those arriving during nighttime hours. Furthermore, this morning, the front desk was unattended, and all access points were secured with a code. To date, I have not received any email correspondence, nor has the reimbursement for my massage been processed.

From check-in to check-out, everything was perfect. The butler at all the door allowed us to park the car in front for 15 minutes to unload our luggage and to check in quickly - really appreciated the flexibility. The room was clean, the bed was super comfortable. Highly recommended!

It was nice to stay for a night. The desk chair by the window was quite unstable though would be great if you guys check that out. Other than that it had great view and spacious room.

For the price of this hotel, it is in an excellent location and is very clean. During our stay, there were lots of things that weren’t working or were broken in the hotel, including the key card machine, so we were only given 1 key card for a room for 3 people. In our room, the bathroom door handle had been ripped off on the inside before we got there and one of our friends got locked inside with no way out. She tried multiple times on multiple numbers for the hotel/front desk and not a single one worked. They were either in Spanish and hung up immediately or were disconnected. Luckily she was able to get in touch with us to come and let her out (she was in the room alone) but that meant travelling back to the hotel from another location. We were told by the front desk after this incident that they would come and fix the door but they never did. The washing machines were also broken so we were only given 2 towels every few days between 3 people. If there hadn’t been so many things broken, it would have been a decent stay.

Review: I arrived at 7:00 AM and found no staff, no reception, and no check-in instructions. My wife and I had to wait outside until another guest happened to come out and let us in. Inside, I met someone who I thought was staff, but he was just another guest. He tried to help me contact the hotel, but no one — not even other guests — could reach the manager. There is no real lobby, just a yard. I waited three hours outside until someone finally responded. Then I was told I couldn’t check in until 3:00 PM unless I paid $100 extra. That’s way more than most hotels charge for early check-in which is about 20$. I asked for a refund so I could leave — they refused. With no choice, I left my luggage with the housekeeper (the only helpful person) and had to walk around the city with my wife for six hours before coming back. When I finally checked in, I just got a text message with a door code — no person, no welcome. The room had lots of bugs, and both of us got bitten badly overnight. There were even cockroaches in the kitchen. This is not a real hotel. It’s overpriced, poorly managed, and has no customer service. Avoid if you care about basic hospitality.

Great location for cruisers Excellent amenities Excellent bar with added bonus of complimentary gin and tonic Staff were great