Hotel berhampiran Batu Madeg Temple, Bali

Отель очень классный, на первый взгляд. Вид шикарный. Садик приятный. На этом всё. Пишут, что номера «уставшие». Они не уставшие, они полностью убитые. Черная плесень опасна для здоровья. В номерах не убираются вообще. Это не преувеличение, это факт. Заселили в «чистый номер» смотрите фото во вложении. Грязь везде такая, что не положить вещи никуда. Положил белую рубаху, она черная стала. Положил ночью руку на верх кровати, весь в паутине, грязи и пыли. Это я еще очень корректно рассуждаю. Унитазы не моются. Они черные под ободком. Везде разруха, грязь. Про пыль даже не говорю. Белье постельное НЕ МЕНЯЮТ ОТ ГОСТЯ К ГОСТЮ! Мы должны были переселиться из ужасного бокового номера в центральный, так как он совсем немного получше. Сидели на улице. Предыдущие гости должны были уехать. Пришел мужик с веником. Заправил кровать мятую, подмел пол и сказал, заезжайте. Мы говорим, а почему постельное белье не поменял? Он говорит, что поменял и оно чистое. А оно все в пятнах, с волосами чужими и тд. Принес новое белье, НО НЕ СТАЛ ЕГО ЗАПРАВЛЯТЬ! Просто отдал и ушел. Я позвал его еще раз, с деликатно просьбой протереть пыль. Взял белую салфетку, провел по кровати, она стала черная. Я еще не успел ничего сказать, как он с обиженным видом сказал, что ничего убирать он не будет, если нам не нравится, нам следует покинуть отель. Вот такой тут сервис. Испорченное настроение, вонь в номерах сыростью и плесенью. В итоге попросили щетку, чтобы самим убраться, так как нет времени переезжать. Вай фай слабый. Завтраков нет. Кухня есть, пользоваться не дают под любыми предлогами. Мне искренне жаль собственника этого места. Наверняка он вложил деньги, а персонал просто уничтожает его бизнес. Наверняка платит «сотрудникам» за уборку. Они врут ему, что убираются. Такое шикарное место загубили. Можно было бы повысить качество сервиса, выгнать этих лентяев, сделать хорош у завтрак и продавать номера в 2 раза дороже.

Our travel group of 12 had the opportunity to enjoy a fabulous stay at the Watergarden Hotel while enjoying a quilting seminar and retreat on the property as well. The hotel served as our home away from home while we toured in the Candidasa area and also had quilting lessons at the hotel. Our rooms and linens were very comfortable. Filtered water was available to us daily as well as a hot pot so we could have coffee in our room in mugs provided in our hotel room while watching the coi our private coi pond while we slowly began our day. We had hot water every day in a luxurious in room shower. We ate breakfast and lunch in the hotel dining room everyday. Our group ordered this a day ahead and our breakfast and lunch not only was beautiful and delicious was provided piping hot, on time every day. The most delightful thing about this that the staff’s enthusiasm and friendliness was demonstrated continually. After the first day, they all knew my name and the rest of our party of twelves names! I forgot to mention that they also for a nominal fee did a load of laundry for me which was impeccably done, folded and smelled fantastic on the same day I left it with the front desk. All of this superb service attention to detail starts with one key element, an employee named Puta. She introduced herself to our group when we checked in coming to each of our rooms to let us know to contact her if we needed anything. From spa appointment which (I highly recommend you do as many as possible while you are there) as well as addressing any questions we had. She also came and picked up 3 guests who didn’t want to continue activities in Candidasa and took them back to the hotel. She also helped us hire Balinese dancers for our final evening dinner which we had at the hotel that was delicious, intimate and wonderful for our group. Thanks to the entire staff for making our visit to Bali so wonderful! We will be back!

I congratulate Mr Komang the hotel manger and his team for making my 5 nights stay so relaxing. The management should give Komang a pay raise !!! He is an extremely affable and friendly gentleman….he oozes good feelings when you speak with him. Most importantly , the results is a well run hotel and especially attentive too. When I need a pick up to my restaurant of choice for dinner, the front staff will call ( since I don’t speak the local language). I was delighted to know that plans are ahead to make the hotel’s seafront safe for swimming. Till the, ask the hotel for shuttle to take you to their sister hotel ( Seascape) ….there’s. small beachfront too… A great hotel and I will return next time I am back on Candidasa. Great job guys at BPR !

What a little gem this is!, I have travelled with a group around Bali and lombok. Some of the hotels I have stayed in are still catching up on customer service, but not this one. They are totally up to speed… or even ahead ! the customer service was superb!, from welcome drinks, being shown to the room, shown all the facilities and feeling very looked after from the moment I walked in! Staff know the customer names, plates come with your names on it and the food was excellent. The food is so well presented, everywhere is so clean and tidy and the staff are so attentive . I would come back here in a heartbeat!, please congratulate all of the staff working here for all of their superb efforts! It was the best customer service that I experienced in my whole two weeks of travelling and the hotel, its grounds are beautiful, all kept superbly clean and tidy. Regards Kim .

This is a lovely resort located on the water's edge. We stayed here for 4 nights. There are a variety of rooms available and we were very satisfied with the room we selected. We had a spacious porch with a nice dining table and two recliners nearby. We ate all of our meals on the premises and the restaurant staff were happy to deliver the food to our porch so we could enjoy our meals while watching the crashing surf of the Bali Sea. I will gladly stay here again.

Nice place to relax . Quite place Infront of beach 2 hour drive from Denpasar Helpfull people Have parking lot to park Old style balinese place Nice to stay for 1 month here Good vacation Near place to diving Not busy place Enjoy time when summer time

Booked two rooms back in January to travel in October, as both parties have mobility issues I requested two ground floor rooms close to the pool area, I was very pleased to receive an e-mail shortly afterwards confirming that my request would be no problem at all. On arriving at the hotel I was very surprised to be told our rooms were on the first and second floors, this was totally not acceptable due to the very steep steps that have large risers and both parties could not manage these. After much discussion and showing of e-mails eventually we got one ground floor room and a promise of the other one in three days time, although this was not great it was the best we could do in the short term, three days later we did get the second ground floor room as promised but not a good start to our break. The hotel itself is a short walk from the main street in Candidasa where most of the shops and restaurants are, some restaurants will provide a free shuttle service locally. The whole hotel is now a bit dated and showing signs of age, quite a few of the sunbeds need repairing. The staff are very friendly and helpful and always smiling and saying hello. We had breakfast included in our deal, which was ordered and cooked fresh, the hotel has direct access to a small beach and there is some nice snorkelling to be had but needs to be high tide as it does get very shallow when the tide is out. You can see lovely sunsets from here most evenings. There are massages available near the pool at reasonable prices, but we prefer to have them in town as it is more comfortable in air conditioning. I don't think we will be travelling back to Bali, but if we did, I think we would use another hotel in this area as there are so many to choose from.

Bilik kami dinaik taraf kepada pool villa. Terima kasih Amankila dan Trip.com atas peningkatan yang hebat. Kolam renang sangat bagus, bilik bersih dan kami akan susun atur. Pemandangan kolam renang utama hotel adalah pemandangan kolam yang paling menakjubkan yang pernah kami alami dalam pengalaman saya di .banyak hotel mewah di dunia. Sarapan pagi sangat baik. Kebanyakan orang Amankila adalah yang terbaik dalam melayani tetamu. Kadar yang kami dapat dari Trip.com untuk Amankila ialah kadar terbaik.