8H9F+Q38, Jl. Batumulapan, Batununggul, Kec. Nusa Penida, Bali, Province of Bali, 80771, IndonesiaLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
Sangat Baik
30 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.4
Perkhidmatan4.4
Kebersihan4.4
Tapis mengikut:
Atur mengikut:
Semua ulasan(30)
Ulasan positif(24)
Ulasan dengan gambar/video(9)
Penginapan yang hebat!(7)
Tuan rumah yang peramah(7)
Bersih dan kemas(6)
Ulasan kurang baik(3)
Navraj
Suite Asas, Bukan Merokok, Pandangan Laut
Menginap pada Nov 2024
Solo
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Dis 2024
Good behavior staff
Terjemah
Renald
Bilik Standard Pemandangan Taman(katil queen)
Menginap pada Mei 2024
Solo
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 18 Jun 2024
Breakfast was not included in the price and it does not seem they do restaurant at all. Quiet location, a bit aside from the main road but steep climb to get there. No real view unless you go on the rooftop for sunrise over the ocean.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for stayed with us. Looking forward for your next trip to Nusa Penida. See you :)
Pengguna Tetamu
Bilik Twin Standard, 1 Bilik Tidur, Tidak Merokok, Pemandangan Taman
Menginap pada Jul 2024
Pasangan
5 ulasan
1.0/5
Disiarkan pada 12 Ogo 2024
Recently, I was lucky enough to experience a hotel called "GOVARDHAN BUNGALOW NUSA PENIDA", but here I would like to share some negative comments on the hotel.
First of all, I would like to emphasize that the name of this hotel does not match the services it provides. In my opinion, the name "GOVARDHAN BUNGALOW NUSA PENIDA" gives people a high-end and formal feeling, but in fact, the service and environment of this hotel are far from it.
However, what disappointed me most was the service attitude and refund policy of this hotel. We communicated with the staff in advance and said that we might cancel the order because they could understand that we had something to deal with temporarily. They agreed and said that if the order was canceled, the refund would be processed soon. However, when we tried to refund, the hotel refused our request and kept delaying the refund.
I am very dissatisfied with this. First of all, the hotel staff did not clearly inform us of the specific details of the refund policy during communication, resulting in unnecessary troubles after canceling the order. Secondly, the hotel's irresponsible attitude in dealing with refunds not only affects our capital flow, but also damages their reputation.
In general, I am very disappointed with this hotel called "GOVARDHAN BUNGALOW NUSA PENIDA". There are serious problems with their service quality and refund policy. I suggest that other customers must consider this hotel carefully when choosing to stay to avoid similar problems. In addition, I also hope that the hotel can take customer feedback seriously and improve the service quality and refund policy to improve customer satisfaction.
I hope my evaluation can be helpful to other potential customers, and I also hope that the hotel can improve.
最近,我有幸体验了一家名为“GOVARDHAN BUNGALOW NUSA PENIDA戈瓦尔丹”的酒店,但在此我想分享一些对该酒店的负面评价。
首先,我想强调的是,这家酒店的名称与其提供的服务并不匹配。在我看来,“GOVARDHAN BUNGALOW NUSA PENIDA戈瓦尔丹”这个名字给人一种高端、正式的感觉,但实际上,这家酒店的服务和环境却与之相去甚远。
然而,最让我失望的是这家酒店的服务态度和退款政策。我们提前与工作人员沟通,表示我们可能会取消订单,因为他们可以理解我们临时有事情需要处理。他们对此表示同意,并表示如果取消订单,退款将很快处理。然而,当我们尝试退款时,酒店方面却拒绝了我们的请求,并一直拖延退款时间。
我对此感到非常不满。首先,酒店的工作人员在沟通时并未明确告知我们退款政策的具体细节,导致我们在取消订单后遭遇了不必要的困扰。其次,酒店在处理退款问题上的不负责任态度,不仅影响了我们的资金流动,也损害了他们的声誉。
总的来说,我对这家名为“GOVARDHAN BUNGALOW NUSA PENIDA戈瓦尔丹”的酒店感到非常失望。他们的服务质量和退款政策都存在严重问题。我建议其他顾客在选择入住时,务必谨慎考虑这家酒店,以免遭遇类似的问题。此外,我也希望酒店方面能够认真对待顾客的反馈,改进服务质量和退款政策,以提升顾客满意度。
希望我的评价能对其他潜在的顾客有所帮助,也希望酒店能够有所改进。
Terjemah
I’m Gareth
Bilik Standard Pemandangan Taman(katil queen)
Menginap pada Jun 2024
Solo
7 ulasan
4.2/5
Sangat Baik
Disiarkan pada 20 Jul 2024
Really peaceful stay in these bungalows. Scooters were on short supply so the man on site rented me his one for a few days. Great service!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for stayed with us. Looking forward for your next trip to Nusa Penida. See you :)
Chase
Bilik Twin Standard, 1 Bilik Tidur, Tidak Merokok, Pemandangan Taman
Menginap pada Jun 2024
Solo
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Jul 2024
Beautiful little bungalow and great service, friendly people. Would definitely revisit in the future.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for stayed with us. Looking forward for your next trip to Nusa Penida. See you :)
Laurentiu
Bilik Standard Pemandangan Taman(katil queen)
Menginap pada Jun 2024
Pasangan
5 ulasan
4.7/5
Menakjubkan
Disiarkan pada 29 Jul 2024
The rooms are pretty big. Everything was clean and the staff were nice and friendly.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for stayed with us. Looking forward for your next trip to Nusa Penida. See you :)
Pengguna Tetamu
Bilik Deluxe dengan Pemandangan Taman-Bukan Merokok
Menginap pada Apr 2024
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Mei 2024
clean room and new utilities, and good location close to shops and restaurants. Highly recommend.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for stayed with us. Looking forward for your next trip to Nusa Penida. See you :)
Mias van Leeuwen
Bilik Deluxe dengan Pemandangan Taman-Bukan Merokok
Menginap pada Jun 2024
Solo
13 ulasan
3.7/5
Disiarkan pada 20 Jul 2024
Good value with great views of the ocean and very helpful staff.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for stayed with us. Looking forward for your next trip to Nusa Penida. See you :)
Barend Mattheus De Klerk
Suite Asas, Bukan Merokok, Pandangan Laut
Menginap pada Jun 2023
Solo
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Ogo 2023
I stayed in Bali for 3 weeks. About 2 to 4 days I would move to a different location to explore Bali a bit. And this hotel was my favorite of all. I had a room where I can see the ocean fron my bed. There was a young guy that rented me a bike. He arranged a boat and a taxi for me to go to Gili island. He arrange for my laundry to be done. This kid was just amazing. The room was perfect and clean. The breakfast was good. There is a very nice swimming pool and and relaxing chairs. I would definitely recommend to anyone!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for stayed with us. Looking forward for your next trip to Nusa Penida. See you :)
LookImAlive
Bilik Twin Standard, 1 Bilik Tidur, Tidak Merokok, Pemandangan Taman
Menginap pada Mac 2024
Solo
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Apr 2024
good pool
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for stayed with us, have a good day
Pengguna Tetamu
Standard Room, 1 Katil Kelamin (Double), Non Smoking, Garden View
Menginap pada Apr 2024
Solo
11 ulasan
4.5/5
Hebat
Disiarkan pada 18 Mei 2024
Чистый, светлый и просторный отель. Территория отеля красивая очень. Мне понравилось находиться там.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for stayed with us. Look forward for your next trip to Nusa Penida :) have a good one
Pengguna Tetamu
Bilik Twin Standard, 1 Bilik Tidur, Tidak Merokok, Pemandangan Taman
Jawapan daripada Pihak Penginapan: Thank you for stayed with us. Looking forward for your next trip to Nusa Penida. See you :)
Pengguna Tetamu
Standard Room, 1 Katil Kelamin (Double), Non Smoking, Garden View
Menginap pada Ogo 2024
Solo
10 ulasan
3.0/5
Disiarkan pada 8 Sep 2024
обычный двух звездочный отель с бассейном) не супер чисто но переночевать можно за эту цену, ожидали большего конечно. заезд в отель опасный, если вы не опытный мопедист то лучше подняться пешком
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for stayed with us. Looking forward for your next trip to Nusa Penida. See you :)
Huajianlei1986
Suite Asas, Bukan Merokok, Pandangan Laut
Menginap pada Mei 2024
Melancong bersama rakan
42 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Jul 2024
非常不錯的酒店!小哥非常熱情,下次準備住一個月!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for stayed with us. Looking forward for your next trip to Nusa Penida. See you :)