Holiday Inn Resort Bali Nusa Dua

Ulasan Holiday Inn Resort Bali Nusa Dua

Holiday Inn Resort Bali Nusa Dua

Jl. Pratama No.86, Tanjung, Benoa, Kec. Kuta Sel., Kabupaten, Badung Regency, Bali, Province of Bali, 80363, IndonesiaLihat Butiran Hotel
Holiday Inn Resort Bali Nusa Dua
Holiday Inn Resort Bali Nusa DuaHoliday Inn Resort Bali Nusa DuaHoliday Inn Resort Bali Nusa Dua
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.5/5
Hebat
97 ulasan
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.6
Perkhidmatan4.6
Kebersihan4.6
Tapis mengikut:
Atur mengikut:
Semua ulasan(97)
Ulasan positif(93)
Ulasan dengan gambar/video(29)
Tuan rumah yang peramah(31)
Sesuai untuk kanak-kanak(14)
Kolam renang yang bagus(14)
Pantai yang hebat(12)
Sarapan pagi yang lazat(12)
Nilai yang hebat(7)
Berdekatan dengan pantai(6)
Mempunyai kemudahan untuk kanak-kanak(4)
Ulasan kurang baik(4)
Ahmad Qaderi
Bilik Standard Akses Katil King Size
Menginap pada Sep 2024
Pasangan
107 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Okt 2024
Hotel is good and staff as well. Cooperative. And polite Families with kids Beach water is not the best to swim. But sunshade and sands are great
Terjemah
6/9
Jawapan daripada Pihak Penginapan: Dear Ahmad, Thank you for sharing your feedback and for choosing to stay at Holiday Inn Resort Bali Nusa Dua. We're delighted to hear that you found our hotel and staff to be cooperative and polite, and that you enjoyed the sunshade and sands, especially as a family with kids.We understand your concern about the beach water conditions, and we appreciate your understanding. Your feedback helps us continue to improve our guest experience, and we hope that the other aspects of your stay made for a memorable vacation.We look forward to welcoming you back again soon!Warm regards,Holiday Inn Resort Bali Nusa Dua Family
LadySoul
Bilik King Standard
Menginap pada Jun 2024
Solo
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 7 Ogo 2024
I had a great stay and experience at the Holiday Inn Resort. I arrived exhausted, sore & with the “Bali Belly” from my busy week in Ubud. The lovely lady at the reception immediately picked up on my state upon arrival. I appreciated her inquiring about what was wrong and her sympathy. The hotel also offered me complimentary ginger, turmeric, honey & lemon tea several times for the issue with my stomach. I found a gecko in my room. They tried to get it out but failed. They instead upgraded my room and moved me to a gecko free room. I really appreciated that gesture. The spa was equally amazing. I was met with friendly smiling staff all day long around the hotel. I loved the breakfast and the beach views. Thank you so much Holiday Inn for making my last few days in Bali Amazing. Don’t hesitate to book it!
Terjemah
6/8
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your wonderful review of Holiday Inn Resort Bali Nusa Dua!We're delighted to hear that your stay was amazing and that our team was able to turn your initial discomfort into a truly enjoyable experience. It's fantastic to know that our staff's care and attention, along with the complimentary wellness tea, helped you recover from Bali Belly.We apologize for the unexpected gecko visitor and commend our team for their quick response in upgrading your room. Your satisfaction is our top priority, and we're thrilled that we could make your stay more comfortable.The positive feedback about our spa, breakfast, and beach views is truly appreciated. We strive to create a welcoming atmosphere for all our guests, and it's wonderful to hear that our staff's friendliness contributed to your overall enjoyment.Thank you again for sharing your experience. We look forward to welcoming you back in the future!Warm regards, Holiday Inn Resort Bali Nusa Dua Family
Pengguna Tetamu
Bilik Standard
Menginap pada Jun 2024
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Jul 2024
Nice places ,staff super friendly and helpful .clean room.perfectly so far.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at Holiday Inn Resort Bali Nusa Dua. It's great to know that our friendly staff and clean rooms made your visit perfect. We look forward to welcoming you back for another relaxing and enjoyable stay!Warm regards,Holiday Inn Resort Bali Nusa Dua Family
Brito
Bilik King Standard
Menginap pada Sep 2024
Pasangan
21 ulasan
4.2/5
Sangat Baik
Disiarkan pada 24 Nov 2024
Very relaxed stay at this resort. Recommend the Balinese Night at the resort with buffet + show. Very nice pool but can get a bit too crowded. Room was nice also.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Brito, Thank you for sharing your feedback and for choosing Holiday Inn Resort Bali Nusa Dua for your stay. We're delighted to hear you had a relaxed stay and enjoyed our Balinese Night with its buffet and cultural show — it's always wonderful to know our guests appreciate the authentic experiences we offer.We’re glad you found the pool and your room to your liking, though we apologize if the pool area felt a bit crowded at times. Your comments are valuable to us, and we’ll use them to ensure our facilities continue to provide a comfortable environment for all our guests.We hope to welcome you back for another memorable holiday in Bali!Warm regards,Holiday Inn Resort Bali Nusa Dua Family
Yana
Bilik King Standard
Menginap pada Jul 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Ogo 2024
Great hotel located in Nusa Dua. Mostly suitable for families with kids. Perfect breakfast, rooms are very big with free extra bed and free breakfast for my daughter. The manger is very great and friendly lady who fixed our problems with free photo shoot which is not actually free. Just before you take complementary free photo shoot be aware that if you want to take all the photos you will have to pay for the package and only one photo is free. Everything else was super good. Thank you 🌸🌸🌸
Terjemah
Jawapan daripada Pihak Penginapan: Dear Yana, Thank you so much for sharing your experience at Holiday Inn Resort Bali Nusa Dua. We’re thrilled to hear that you found our hotel to be a great location for families, and that you enjoyed our spacious rooms and breakfast offerings.We also appreciate your kind words about our manager and the photo shoot experience. We strive to provide exceptional service, and it’s wonderful to know that our team was able to assist you during your stay.We understand your feedback regarding the photo shoot and appreciate your understanding that while the initial photo is complimentary, additional photos do require a package purchase. We will make sure to communicate this more clearly in the future to ensure all our guests are fully informed.Thank you once again for your feedback and for choosing to stay with us. We look forward to welcoming you and your family back for another memorable stay.Warm regards,Holiday Inn Resort Bali Nusa Dua Family
Pengguna Tanpa Nama
Bilik Standard
Menginap pada Okt 2023
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Nov 2023
Very good service, especially the lady called Meira at reception desk provoded a lot of help to our stay, good experience.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,We are thrilled to hear that you had an exceptional experience during your stay with us, and we would like to extend our sincere thanks for choosing our resort. Your kind words about the outstanding service provided by Meira at the reception desk are greatly appreciated. We take great pride in our staff, and it is heartening to know that Meira's efforts did not go unnoticed. We strive to provide our guests with the best possible service, and we are delighted that we were able to meet your expectations. We hope that your next visit to our resort will be just as enjoyable, and we look forward to welcoming you back soon. Once again, thank you for your feedback and for choosing our resort for your stay.Warm regards, Holiday Inn Resort Bali Nusa Dua Family
Pengguna Tanpa Nama
Bilik Standard
Menginap pada Okt 2023
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Nov 2023
A perfect stay. Hotel compound is big and spacious. Service is top-notch from everyone, starting from the guards who scan the car for any suspicious devices to the porter, reception, waitress. Even the manager came out to greet you during breakfast to hear your feedback if any. The hotel is fronting a beach, so it's really good if you want your own exclusive beach. The pool is amazing, huge and nicely designed. There's also gym and kids room. For lunch during low season, they even throw in a free kids meal if you order an adult set meal at their restaurant which is fairly priced. If you want to eat out, come out of hotel and turn right, and there's some great restaurants at reasonable prices. It's indeed a 5 star hotel with 5 star amenities with 10 star service. Best!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for sharing your wonderful experience at our resort. We are thrilled to hear that every aspect of our service, from the guards to the manager, exceeded your expectations. The spacious hotel compound and exclusive beachfront location are truly exceptional, and we are proud to offer such a luxurious experience to our guests. The pool and amenities, including the gym and kids room, are also top-notch and provide something for everyone. We appreciate your kind words about our restaurant as well, and we're glad that you found the lunch options to be fairly priced and convenient. If you're looking to explore the local dining scene, we recommend turning right out of the hotel, where you'll find some fantastic restaurants at reasonable prices. Overall, we're honored that you've rated our resort as a 5-star establishment with 10-star service. We strive to provide the best possible experience for all of our guests, and we're committed to continuing to exceed expectations in the future. Thank you again for choosing our resort, and we hope to see you again soon!Warm regards, Holiday Inn Resort Bali Nusa Dua Family
Ankit
Bilik King Standard
Menginap pada Sep 2023
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Nov 2023
Great location. Staff is super excellent. Breakfast spread was great. Only downside was there aren’t enough day beds by the pool. Overall excellent stay. Would stay there again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ankit, Thank you for taking the time to share your experience with us! We truly appreciate your kind words about our location, staff, and breakfast spread. We're sorry to hear about the limited day beds by the pool and will take your feedback into consideration for future improvements. It’s been quite some time since your last visit, and we’ve missed having you with us. We look forward to welcoming you back soon for another excellent stay!Warm regards,Holiday Inn Resort Bali Nusa Dua Family
Julia Kr
Bilik King Standard
Menginap pada Mac 2024
Pasangan
5 ulasan
3.7/5
Disiarkan pada 4 Mei 2024
The beach is dirty, they don’t clean it at all. Food and cocktails have strange taste. Numbers are comfortable
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your feedback with us regarding your recent stay at Holiday Inn Resort Bali Nusa Dua. We sincerely apologize for any inconvenience you experienced during your time with us.For your information that we do the maintaining the cleanliness of our beach area and conduct daily cleaning efforts. However, we understand that natural elements such as seaweed can sometimes exceed our control despite our best efforts. We will certainly review our cleaning procedures to ensure we are addressing any issues promptly.Regarding your comments about the food and cocktails, we regret to hear that you found them to have a strange taste. Your feedback is essential to us, and we will share your comments with our culinary team to ensure that we maintain the highest standards in taste and quality.We truly value your feedback as it helps us to improve and provide better experiences for our guests. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Warm regards,Holiday Inn Resort Bali Nusa Dua Family
Vivian53115
Bilik Katil Saiz Raja Standard Hadapan Laut
Menginap pada Feb 2024
Keluarga
68 ulasan
4.7/5
Menakjubkan
Disiarkan pada 8 Apr 2024
Room is good, service is good, an accident happened, but the manager repair it well, it’s acceptable. Generally good.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Vivian,We're delighted to hear that you enjoyed your stay at Holiday Inn Resort Bali Nusa Dua and that both our accommodations and service met your expectations. While we regret any inconvenience caused by the accident. Your understanding and acceptance mean a lot to us, and we appreciate your kind words regarding your overall experience. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards, Holiday Inn Resort Bali Nusa Dua Family
Pengguna Tetamu
Bilik Katil Saiz Raja Standard Hadapan Laut
Menginap pada Mac 2024
Melancong bersama rakan
5 ulasan
4.5/5
Hebat
Disiarkan pada 28 Apr 2024
Nice service from the staff. Always put on a smiling face and helpful. Will come again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the service provided by our staff during your stay at Holiday Inn Resort Bali Nusa Dua. Our team takes great pride in ensuring that every guest feels welcomed and well taken care of, so it's fantastic to hear that their efforts made a positive impression on you.We can't wait to welcome you back for another unforgettable experience. Whether it's for another relaxing getaway or a new adventure, we'll be here with our signature smiles and attentive service to make your stay truly memorable. Until then, safe travels and we look forward to seeing you again soon!Warm regards, Holiday Inn Resort Bali Nusa Dua Family
E!
Bilik Twin Standard Hadapan Laut
Menginap pada Feb 2024
Solo
47 ulasan
2.7/5
Disiarkan pada 28 Mac 2024
The room is too small for the price range, the breakfast just so so, and worst of all the bed sheet not dry enough and have a smell. Sorry, won't come back again
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback with us regarding your recent stay at Holiday Inn Resort Bali Nusa Dua. We sincerely apologize for any inconvenience you experienced during your time with us.We truly value your input, and we regret to hear that the size of the room did not meet your expectations and that you found the breakfast to be average. Additionally, we apologize for any discomfort caused by the condition of the bed sheets. Please be assured that your concerns have been noted, and we will address them with our team to ensure that improvements are made.We strive to provide our guests with exceptional service and accommodations, and we are disappointed to learn that we fell short of this during your stay. Your feedback is invaluable to us as it helps us identify areas where we can enhance the guest experience.We understand your decision not to return, but we sincerely hope that you will reconsider in the future, as we would welcome the opportunity to provide you with a more enjoyable stay. If you would like to discuss your experience further or have any additional feedback, please feel free to reach out to our management team.Thank you again for taking the time to share your thoughts with us. We appreciate your patronage and hope to have the chance to regain your trust in the future.Warm regards, Holiday Inn Resort Bali Nusa Dua Family
YP Lim
Bilik King Standard
Menginap pada Mei 2023
Keluarga
31 ulasan
4.5/5
Hebat
Disiarkan pada 19 Jun 2023
Large hotel by the beach With lots of activities for the kids to enjoy Just that the location is abit off from city area for cafes and coffee ☕️ 😀 But the activities within the hotel and by the beach are sufficient to keep you busy
Terjemah
6/8
Jawapan daripada Pihak Penginapan: Dear YP Lim,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. We are looking forward to having you again as a guest in our hotel. Best regards,Holiday Inn Resort Bali Nusa Dua Family
Pengguna Tetamu
Bilik Standard
Menginap pada Apr 2023
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Jun 2023
Very nice place,will be there again. And they allowed us early check in, room is nice and clean, hope provide more water.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,We appreciate your positive feedback about our hotel. We always strive to serve our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Best regards,Holiday Inn Resort Bali Nusa Dua Family
Jerus Jon
Bilik Standard
Menginap pada Okt 2023
Bisnes
21 ulasan
4.2/5
Sangat Baik
Disiarkan pada 12 Nov 2023
Only thing to complain about is the service at the restaurant and bar. Very slow or they forget orders - just my experience for the days staying. However, everything else was great in terms the service and staff friendliness.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jerus,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed your stay overall and found our staff to be friendly. However, we're sorry to hear about your experience at the restaurant and bar regarding slow service and forgotten orders. We take these matters very seriously and would like to assure you that we're currently investigating the situation to determine the root cause and appropriate corrective actions. In the meantime, we'd like to offer our sincerest apologies for any inconvenience this may have caused you during your stay. Please don't hesitate to reach out to us directly if you have any further concerns or questions. We're committed to providing our guests with the best possible experience and will work diligently to address any issues that arise. Thank you again for your feedback, and we look forward to welcoming you back soon. Warm regards, Holiday Inn Resort Bali Nusa Dua Family