Banjar Berawa, Jl. Pemelisan Agung, Tibubeneng, Kuta Utara, Badung Regency, Bali, Province of Bali, 80361, IndonesiaLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
Sangat Baik
69 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.2
Perkhidmatan4.3
Kebersihan4.4
Tapis mengikut:
Atur mengikut:
Semua ulasan(69)
Ulasan positif(25)
Ulasan dengan gambar/video(8)
Penginapan yang hebat!(10)
Lokasi yang baik(6)
Kakitangan yang mesra(5)
Ulasan kurang baik(2)
Tineke Gunawan
Suite Keluarga Duplex
Menginap pada Nov 2023
Keluarga
12 ulasan
4.0/5
Sangat Baik
Disiarkan pada 28 Dis 2023
Ok lah
Jawapan daripada Pihak Penginapan: Yang Terhormat Tineke GunawanSalam Hangat dari Swarga Suites Bali Berawa.Terima kasih telah meluangkan waktu untuk memposting ulasan di Trip.com. Kami sangat senang mengetahui bahwa Anda mendapatkan pengalaman yang menyenangkan selama tinggal di Swarga Suites Bali Berawa. Terima kasih dan kami berharap Anda akan datang dan tinggal di Swarga Suites Bali Berawa dalam waktu dekat.Dengan Hormat,Team Swarga Suite Bali Berawa
YAZANHELAL
Berawa Suite dengan Hadapan Laut
Menginap pada Jan 2025
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Feb 2025
Very good
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. YazanWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for your kind review! We’re glad to hear you had a very good experience. The entire team has been working intensively to ensure we always deliver an unparalleled listen to every customer's voice and act to provide a remarkable experience to our customers. We are very excited that we have a beautiful experience for you. Thanks for your trust. We are thankful for amazing customers like you. We hope to see you again as our repeat guest at Swarga Suites Bali Berawa. Warm RegardsA.Zainal ArifinFront Office Manager
Pengguna Tetamu
Suite Akses Kolam Renang(swarga)
Menginap pada Feb 2025
Pasangan
2 ulasan
4.5/5
Hebat
Disiarkan pada 4 Mac 2025
Everything was lovely however they really need a bar fridge in the room. They have a ‘cool’ box that isn’t even close to cold. Love the hotel, the rooms and location. Thanks
Terjemah
Jawapan daripada Pihak Penginapan: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for your review and for sharing your feedback! We’re thrilled to know you loved the hotel, rooms, and location. We appreciate your comments regarding the bar fridge and will consider this as we strive to enhance our guests' experience. We hope to have the pleasure of welcoming you back soon at Swarga Suites Bali Berawa as our repeater guest for another personalized service and memorable experience.Warm regards,Zainal ArifinFront Office Manager
Syl@
Suite Akses Kolam Renang(swarga)
Menginap pada Nov 2024
Keluarga
2 ulasan
4.5/5
Hebat
Disiarkan pada 9 Dis 2024
Great stay at Swaga and good location.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Syl@,Warmest Greetings from The Serenity of Canggu Tropical Paradise.It was wonderful having the opportunity to accommodate you on your recent stay at Swarga Suites Bali Berawa. We are thrilled to hear that the overall experience was wonderful. We were delighted that you loved our beautiful hotel and great location. Your invaluable comments are important to us as they allow us to maintain the high standards of quality, service, and comfort for which Swarga Suites Bali Berawa is renowned. We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, I would like to thank you for staying with us. We hope to welcome you back with another Swarga story.Warm Regards,Ahmad Zainal ArifinFront Office Manager
Pengguna Tetamu
Berawa Suite dengan Hadapan Laut
Menginap pada Feb 2025
Keluarga
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Mac 2025
Best location in Berawa, especially the rooms with the Ocean view. Amazing sunset to admire from the beach. Great breakfast with buffet and a la carte, including a vegan menu. There's a slightly construction now, which can sometimes be noisy, but probably will finish soon.
Terjemah
chatsayam
Suite Pemandangan Laut(swarga)
Menginap pada Dis 2024
Pasangan
4 ulasan
4.5/5
Hebat
Disiarkan pada 5 Feb 2025
The room itself was very nice. We booked an ocean-view room, but we got a room by the pool instead, which is apparently an upgrade. We also tried the spa, which was really nice but extremely hard to find because the signs are quite difficult to follow.
Two things I think could be better.
1. staff training for the restaurant - They provide a discount voucher where if you spend 400k IDR, you will receive a 50k discount. I asked the waitress to please check how much our bill was so we could reach the minimum spending to use the discount, and the staff acknowledged the request but continued to stand by the counter to talk to each other. I asked again, with another staff, and the same thing happened. In the end, nobody gave me an answer, so I just ordered more to make sure we reached the minimum. Mind you, we were the only table at the restaurant at that time, so they were not busy with anything.
2. We ordered some food to eat at the table outside our room (our balcony), which is by the poolside. Once we were done, I asked a staff to take it away so it wouldn't attract flies, and frankly, it didn't look good for other guests walking past our room as well because our room was right at the entrance. They came and only cleaned the tea set, and left without completely clearing the table and the 2 bags of rubbish on the floor which I already wrapped up to make sure it's easy.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. ChatsayamWarmest Greetings from The Serenity of Canggu Tropical Paradise. Thank you for sharing your feedback. We're glad to hear you enjoyed the room and appreciated the upgrade, as well as the spa experience. However, we sincerely apologize for the inconveniences you faced during your stay.Regarding the restaurant experience, we deeply regret the lack of attentiveness from our staff. This is not the level of service we aim to provide, and we will address this with our team to ensure better training and improved guest communication moving forward.As for the cleaning service near your room, we understand your concern and are sorry that the table was not properly cleared. Your comments will be shared with our team to ensure such oversights do not happen again.We appreciate your valuable feedback and hope to provide you with a better experience on your next visit. Thank you for bringing these matters to our attention.We look forward to welcoming you again for a better experience on your next visit to Swarga Suites Bali Berawa for another memorable experience with us soon.Warm RegardsA.Zainal ArifinFront Office Manager
Pengguna Tetamu
Suite Keluarga Duplex
Menginap pada Jun 2024
Keluarga
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Jul 2024
A wonderful stay, excellent location, great staff..
Easily access to beach and pool is huge! Breakfast has a wide variety and changes every morning. Got given a small afternoon snack voucher during our stay, valid between 4-6pm and also a couple of beer vouchers daily!
Can hear loud music from the beach clubs late at night but was diluted and non existent when we watched tv and/or because our own kids are naturally loud lol! Fireworks common too, loved it!
We stayed in the family room, plenty of space and generous free minibar items. We are 2 adults and 3 children, was perfect for us. Highly recommended to stay here in Canggu! Thanks Swarga Suites, we’ll see you again in the future xx
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valuable Guest,Warmest Greetings from The Serenity of Canggu Tropical Paradise.It was wonderful having the opportunity to accommodate you on your recent stay at Swarga Suites Bali Berawa. We are thrilled to hear that the overall experience was wonderful. We were delighted that you loved our beautiful hotel, great location, great staff and daily beer & afternoon tea. Your invaluable comments are important to us as they allow us to maintain the high standards of quality, service, and comfort for which Swarga Suites Bali Berawa is renowned. We aim to delight and provide our guests with an authentic experience straight from the heart. On behalf of the Swarga Suites Bali Berawa team, I would like to thank you for staying with us. We hope to welcome you back with another Swarga story.Best Regards,Gede Bimbi SanjayaGeneral Manager
Chandresh
Pemandangan Laut Deluxe dengan Balkoni
Menginap pada Nov 2024
Keluarga
4 ulasan
4.0/5
Sangat Baik
Disiarkan pada 24 Dis 2024
The hotel’s best part was the location. It was close to Atlas and Finns beach clubs.
Room size was big and bed was good size.
Breakfast buffet was not great. We saw many mosquitoes and flies on the fruits and salad section and none was the staff was paying attention to it.
Terjemah
Jawapan daripada Pihak Penginapan: Dear ChandreshWarmest Greetings from The Serenity of Canggu Tropical Paradise! Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the convenience of our location and found the room spacious and the bed comfortable. However, we sincerely apologize for the shortcomings you experienced during your stay, particularly with the breakfast buffet.Your comments regarding the presence of mosquitoes and flies in the fruit and salad section have been noted with great concern. Please rest assured that we will address this issue immediately to ensure improved hygiene standards and better attention from our staff.We truly value your feedback as it helps us improve. Should you give us another opportunity to host you, we will strive to make your experience exceptional in every way.Warm RegardAhmad Zainal ArifinFront Office Manager
Pengguna Tetamu
Suite Akses Kolam Renang(swarga)
Menginap pada Jan 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Feb 2024
good environment with friendly and helpful staffs
Terjemah
Jawapan daripada Pihak Penginapan: Dear Our beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for your kind feedback! We’re delighted to hear that you enjoyed the pleasant environment and found our staff friendly and helpful.We hope to have the pleasure of welcoming you back for another wonderful stay soon! Warm Regards Swarga suites Bali Berawa Team
Kimberly Nazaria
Suite Pemandangan Laut(swarga)
Menginap pada Jun 2023
Solo
20 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2 Ogo 2023
My second time staying at this resort! Lovely location, great access to beach & amazing staff! Very young and passionate and attentive. Berawa Suite was breathtaking but the dragging or running in the platform above will cause noise & the nearby clubs will be pumping till 11pm but manageable.
I hope all guests know that we are privileged to have access to the local beach that’s rightfully owned by the locals, let’s respect the culture and locals when we’re in their territory.
It would be great if you could look into installing a proper security post at the beach access instead of a makeshift bench and beach umbrella. The weather will change drastically soon & hope the amazing security guards will get proper treatment
Terjemah
Jawapan daripada Pihak Penginapan: Dear Kimberly NazariaWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for returning to our resort and for sharing your thoughtful and detailed feedback. We’re delighted to hear that you enjoyed our lovely location, convenient beach access, and the amazing service from our young, passionate, and attentive staff. It’s also wonderful to know that you found the Berawa Suite breathtaking.We sincerely apologize for the noise disturbances caused by activities on the platform above and the nearby clubs. We will continue to explore solutions to ensure a more comfortable experience for our guests.Your comments about respecting the local culture and community are deeply appreciated, and we thank you for encouraging mindfulness among fellow guests. Regarding the beach access, we value your suggestion about a proper security post and will review it to ensure our security team is well-supported, especially during changing weather conditions.Thank you once again for your feedback and for choosing to stay with us. We look forward to welcoming you back for a third visit!Warm regardsSwarga Suites Bali Berawa Team
Pengguna Tetamu
Suite Pemandangan Laut(swarga)
Menginap pada Dis 2022
Solo
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 19 Jan 2023
Very Noisy, Building works next door & opposite!!!
Not enough sun beds if around pool of your not on groynd floor with your own, which i expected.
Got bad food poisoning from fish taco but couldve been Bali Belly. Wouldnt go again
Terjemah
Jawapan daripada Pihak Penginapan: Dear Our Beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for your feedback. We sincerely apologize for the disturbances caused by the construction nearby and the limited availability of sunbeds. We understand how this impacted your overall experience.We regret that we did not meet your expectations on this occasion, and we hope you might reconsider visiting us in the future for an improved experience.Warm RegardsSwarga Suites Bali Berawa Team
Pengguna Tetamu
Suite Keluarga Duplex
Menginap pada Nov 2022
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 12 Mac 2023
Stayed for xmas with my 2 young children. The staff were amazing, really made the trip about them and went out of there way to make my boys feel included in the xmas festivities. Can’t speak highly
Enough.
Breakfast was great.
Location was good, away from the craziness of now Canguu. Got sick and they arranged a doctor (extra cost but that’s ok)
All round amazing trip.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Our Beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for spending your Christmas with us and for sharing such a heartwarming review! We’re thrilled to hear that our staff made the festivities special for you and your boys – creating memorable moments for families is what we strive for.We’re glad you enjoyed the breakfast, peaceful location, and the assistance we provided during your stay, including arranging a doctor when needed. It’s wonderful to know that your trip was an amazing one overall.We hope to welcome you and your family back for another delightful stay in the future Swarga Suites Bali Berawa!Warm regards Swarga Suites Bali Berawa Team
Pengguna Tetamu
Suite Pemandangan Laut(swarga)
Menginap pada Ogo 2022
Pasangan
8 ulasan
4.5/5
Hebat
Disiarkan pada 22 Sep 2022
Second time staying at this hotel. Still enjoyed my stay a lot. Love the big bathtub n the room is clean. Nice big balcony with sea view
Terjemah
Jawapan daripada Pihak Penginapan: Dear Our Beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for choosing to stay with us again and for sharing your wonderful feedback! We’re delighted to hear that you enjoyed your stay and appreciated the clean room, spacious bathtub, and the beautiful sea view from the balcony.It’s always a pleasure to welcome returning guests, and we’re thrilled that you had another enjoyable experience. We look forward to hosting you again in the future at Swarga Suites Bali Berawa!Warm Regards Swarga Suites Bali Berawa Team
Anthony Lew
Menginap pada Okt 2022
Pasangan
1 ulasan
3.7/5
Disiarkan pada 7 Feb 2023
Lots of mosquitos and banging sounds coming from upstairs.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Anthony LewWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by mosquitoes and the noise from upstairs.Your comments are important to us, and we will take immediate steps to address these issues, including enhancing pest control measures and investigating the source of the noise to ensure a more comfortable stay for all our guests.We hope to have the opportunity to welcome you back and provide a much-improved experience in the future.Warm RegardsSwarga Suites Bali Berawa Team
jtwk
Suite Pemandangan Laut(swarga)
Menginap pada Mac 2022
Bisnes
52 ulasan
3.7/5
Disiarkan pada 30 Apr 2022
4G Mobile signal is really a problem. Quite a blindspot. Coincidentally hotel Wifi broke down on the 3rd nite. Hotel is in a secluded area and if you want a quiet nite it is good, and it is 5mins walk to all the restaurants and bars. It faces the sea but the beach is not directly accessible, not an issue for me since i did not intend to go. Room and bathroom are big and more importantly clean. Overall OK hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Our Beloved GuestWarmest Greetings from The Serenity of Canggu Tropical Paradise.Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated the quiet location, the spacious and clean room and bathroom, and the convenience of being just a short walk from restaurants and bars.We apologize for the inconvenience caused by the limited 4G mobile signal and the temporary Wi-Fi outage during your stay. Your comments are valuable, and we will work on improving connectivity for our guests.We’re glad to hear that overall you found the hotel satisfactory, and we hope to have the opportunity to welcome you back for an even better experience in the future at Swarga Suites Bali Berawa!Warm Regards Swarga Suites Bali Berawa Team