Four Points by Sheraton Bali, Seminyak

Ulasan Four Points by Sheraton Bali, Seminyak

Four Points by Sheraton Bali, Seminyak

Jl. Petitenget Jl. Cendrawasih No.99, Seminyak, Kuta Utara, Badung Regency, Bali, Province of Bali, 80361, IndonesiaLihat Butiran Hotel
Four Points by Sheraton Bali, Seminyak
Four Points by Sheraton Bali, SeminyakFour Points by Sheraton Bali, SeminyakFour Points by Sheraton Bali, Seminyak
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.1/5
Sangat Baik
51 ulasan
Ulasan yang disahkan
Persekitaran3.9
Kemudahan3.9
Perkhidmatan4.5
Kebersihan4.1
Tapis mengikut:
Atur mengikut:
Semua ulasan(51)
Ulasan positif(48)
Ulasan dengan gambar/video(11)
Tuan rumah yang peramah(23)
Penginapan yang hebat!(17)
Bilik yang hebat(10)
Bersih dan kemas(8)
Lokasi yang baik(8)
Kolam renang yang bagus(5)
Ulasan kurang baik(3)
Pengguna Tanpa Nama
Bilik Deluxe King
Menginap pada Mac 2024
Pasangan
9 ulasan
4.0/5
Sangat Baik
Disiarkan pada 24 Apr 2024
The hotel is at rather good but what could be improved is the television system that is relatively old school. However the service of the staff is great
Terjemah
Jawapan daripada Pihak Penginapan: Hello,Thank you for your valuable feedback! We're glad to hear you enjoyed our service; our team takes pride in providing a great experience for our guests. We appreciate your suggestion regarding the television system and will certainly consider it for future improvements.We hope to welcome you back soon for another wonderful stay!Cheers,Four Points by Sheraton Bali Seminyak
Patrick Kuan
Bilik Deluxe King
Menginap pada Feb 2024
Pasangan
23 ulasan
3.5/5
Disiarkan pada 2 Apr 2024
The hotel is generally OK except there is no elevator and arriving guests with luggage would need to walk up a fleet of stairs before reaching main lobby located at level 2. Is also not that near to main road
Terjemah
Jawapan daripada Pihak Penginapan: Hello Mr. Kuan,Thank you for sharing your feedback with us! We're glad you found your stay generally okay. We understand that the absence of an elevator can be challenging, especially for guests with luggage. We appreciate your understanding and will continue to look for ways to enhance our guest experience.We hope to welcome you back for an even better stay!Cheers,Four Points by Sheraton Bali Seminyak
Dipak07
Suite Junior
Menginap pada Ogo 2024
Pasangan
6 ulasan
2.2/5
Disiarkan pada 29 Sep 2024
Super nice staff, pathetic property. Clearly it’s old, dated, nondescript and not at all inviting property. Located 10min walk to anything and just not a place where you would love to get out and experience the property. It’s ideal for young kids, looking for a cheap place to keep their stuff and go out to party in semi yak. The best part about the place is the staff, super nice and very helpful with everything. I won’t recommend staying here unless it’s less than 100$night , anything more not worth the value equation.
Terjemah
Jawapan daripada Pihak Penginapan: Hello,Thank you for sharing your feedback. We're delighted to hear that you appreciated the warm hospitality from our staff. We understand your concerns about the property and value your input as it helps us improve. We're continuously working on enhancements to elevate our guest experience and hope to have the opportunity to welcome you back in the future.Cheers,Four Points by Sheraton Bali Seminyak
Pengguna Tanpa Nama
Bilik Deluxe King
Menginap pada Jan 2024
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Mac 2024
Room was clean and bed was big & comfy, staff was friendly and breakfast was buffet style with a special station each day (one day it was chicken wraps, another day it was crepes etc). The hotel is located quite deep in but Grab was easy to book and cheap! The hotel also provides free buggy/shuttle service (best to book in advance) at certain timings and to certain locations like Potato head, Seminyak village and flea market etc. The hotel also prepped a very nice surprise to celebrate our special occasion with us!
Terjemah
Jawapan daripada Pihak Penginapan: Hello,Thank you for sharing your delightful experience with us! We're thrilled to hear that you enjoyed our clean rooms, comfy beds, and friendly staff. It's great to know that our buffet breakfast and special stations added to your stay!We're also glad you found our buggy/shuttle service convenient for exploring the area. Celebrating special occasions with our guests is a highlight for us, and we're happy to have been a part of yours!We look forward to welcoming you back for more memorable moments!Cheers,Four Points by Sheraton Bali Seminyak
Poh Yee
Bilik Deluxe King
Menginap pada Jan 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 23 Feb 2024
Very comfortable and clean room, staff is friendly with smiling face. Our room is big,high value for the money. We really enjoyed staying in the room. It’s a good choice if you staying in seminyak.
Terjemah
Jawapan daripada Pihak Penginapan: Hello Mr/Ms Yee,Thank you for your wonderful feedback! We're thrilled to hear that you found your room comfortable and clean, and that our friendly staff made your stay even more enjoyable.We take pride in providing great value and spacious accommodations, and it's fantastic to know you felt that way during your time in Seminyak. We hope to welcome you back for another fantastic stay soon!Cheers,Four Points by Sheraton Bali Seminyak
Rimvydas
Bilik Deluxe King
Menginap pada Jan 2024
Solo
21 ulasan
4.7/5
Menakjubkan
Disiarkan pada 16 Feb 2024
I likeda location, it is in Seminyak but in very quite place, no sound of motorbikes or another. You need just go 5-10 min by walk and will reach Seminyak public places (restaurants, bars, massage and Spa, lounges, cheap public loundry, money exange and etc). Nice pool inside yeard. Undergroud parking if you will rent car or bike. Big rooms with very comfortable beds. Gym very little and old. Very king and plesure all staff. Very cozy and nice docorated hotel lobby.
Terjemah
6/8
Jawapan daripada Pihak Penginapan: Hello,Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed our quiet location in Seminyak, along with the convenience of nearby public places. It’s great to know you appreciated our spacious rooms, comfortable beds, and the nice ambiance of our lobby.We’re also glad that our staff made a positive impression on you! Your feedback about the gym will be noted for our ongoing improvements. We hope to welcome you back for another cozy stay soon!Cheers,Four Points by Sheraton Bali Seminyak
Pengguna Tetamu
Bilik Deluxe King
Menginap pada Dis 2023
Pasangan
7 ulasan
4.5/5
Hebat
Disiarkan pada 2 Feb 2024
Location is away from the bustle area, but easy to get grab. Staff service was great and amicable.
Terjemah
Jawapan daripada Pihak Penginapan: Hello,Thank you for your feedback! We’re glad you found our hotel to be in a good location and appreciate your understanding. Cleanliness is a priority for us, and your comments will help us improve our services. We hope to have the opportunity to welcome you back for an even better stay!Cheers,Four Points by Sheraton Bali Seminyak
Pengguna Tetamu
Bilik Deluxe King
Menginap pada Mei 2024
Pasangan
4 ulasan
4.5/5
Hebat
Disiarkan pada 7 Jun 2024
We enjoyed our stay for 2N. The staff are friendly and helpful. I bought a pineapple in the evening and they cut it and sent to my room. The only negative is the hotel is quite far from basic amenities like shops and eateries. The hotel does provide a shuttle that runs 3x a day.
Terjemah
Jawapan daripada Pihak Penginapan: Hello,Thank you for sharing your positive experience with us! We're delighted to hear that our team was able to assist you and that you enjoyed your stay. It's great to know you appreciated the extra touch of having the pineapple prepared for you. We understand the location might feel a bit distant from some amenities, but we’re glad you made use of our shuttle service. We look forward to welcoming you back for another pleasant stay!Cheers,Four Points by Sheraton Bali Seminyak
Michelle
Bilik Deluxe King
Menginap pada Mei 2024
Pasangan
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 11 Jun 2024
Service was very good - staff was very proactive, always asked us if we needed anything else. Only feedback is there were no porters, had to carry 30kg luggage at the steep slope/ stairs which is quite dangerous. Location is so-so, can be very traffic and the walk to the hotel from the main road is quite dark with no lights so don't walk alone too late at night. There's a mini mart 3 min walk from the hotel which is good. Hotel room is nice, quite clean. Hairdryer is strong and good, not the usual weak ones. Breakfast has not much variety but acceptable. Gym is not good - super small, equipment are old and tv isnt working.
Terjemah
Jawapan daripada Pihak Penginapan: Hello Ms. Michelle,Thank you for your detailed feedback and for highlighting the proactive service from our team. We're glad you found the room comfortable and enjoyed certain aspects like the strong hairdryer. We apologize for the inconvenience with the lack of porters and the gym facilities, as well as the lighting situation near the hotel. Your insights are important to us as we continuously work on improving the guest experience.We appreciate your stay and hope to welcome you back again soon.Cheers,Four Points by Sheraton Bali Seminyak
Tommy Reinaldo
Bilik Deluxe King
Menginap pada Apr 2024
Pasangan
4 ulasan
4.2/5
Sangat Baik
Disiarkan pada 20 Jun 2024
I'm booking deluxe pool view and get a good room with best view to the pool. However there's some paint smell that is quite strong, I assume there's some renovation ongoing that reached the room. The hotel kindly upgraded me to larger room with no smell, however I got a garden view which not as good as the pool view. However since it's a short stay I dont have any problem. Breakfast was enough and the staffs were helpful.
Terjemah
Jawapan daripada Pihak Penginapan: Hello Mr. Reinaldo,Thank you for sharing your experience with us. We're glad you enjoyed the upgrade and appreciated our team’s efforts to ensure your comfort, despite the initial inconvenience. Your feedback is valuable, and we’ll keep it in mind to improve future stays. We hope to welcome you back soon, perhaps for a longer visit so you can fully enjoy a pool view room again.Cheers,Four Points by Sheraton Bali Seminyak
Pengguna Tetamu
Bilik Deluxe dengan Pemandangan Kolam Renang
Menginap pada Jul 2024
Melancong bersama rakan
1 ulasan
4.5/5
Hebat
Disiarkan pada 2 Sep 2024
Everything was great except the food at the hotel. Needs improving.
Terjemah
Jawapan daripada Pihak Penginapan: Hello,Thank you for sharing your thoughts! We're happy to hear that you enjoyed most aspects of your stay, and we appreciate your feedback on the food. Your comments help us identify areas for improvement, and we’ll be sure to share this with our culinary team.We hope to welcome you back and provide an even better experience next time!Cheers,Four Points by Sheraton Bali Seminyak
Pengguna Tetamu
Bilik Raja King Deluxe dengan Pemandangan Kolam Renang
Menginap pada Mac 2024
Pasangan
1 ulasan
1.0/5
Disiarkan pada 3 Mei 2024
We were on honeymoon and no welcome amenities were provided throughout our stay. No one wished us throughout our stay and nothing was done to make us feel we are at home and not in a hotel after our wedding. I had prepaid my booking otherwise would have left the hotel after one day. Not recommended this property
Terjemah
Jawapan daripada Pihak Penginapan: Hello,Thank you for taking the time to share your feedback. We're truly sorry to hear that your honeymoon experience did not meet your expectations. We understand how important special moments are, and it’s disappointing that we missed the opportunity to make your stay memorable.Your comments regarding the lack of welcome amenities and personalized service are invaluable, and we will certainly take them into account as we strive to improve our guest experience.If you would like to discuss this further, please feel free to reach out to us directly.Cheers,Four Points by Sheraton Bali Seminyak
Rayvin Hsu
Bilik Deluxe King
Menginap pada Feb 2024
Pasangan
2 ulasan
4.5/5
Hebat
Disiarkan pada 2 Mei 2024
Location a little out of the main road but it's still acceptable considering we travel by grab most of the time. Environment and ambience is good. And their service staff are friendly.
Terjemah
Jawapan daripada Pihak Penginapan: Hello Mr. Hsu,Thank you for sharing your feedback! We're glad to hear that you enjoyed our friendly service and the overall ambiance during your stay. While we understand that our location may be a bit off the main road, we're happy you found it acceptable for your travels.We hope to welcome you back for another pleasant experience!Cheers,Four Points by Sheraton Bali Seminyak
Klaraaaa
Bilik Kembar Mewah
Menginap pada Feb 2024
Melancong bersama rakan
6 ulasan
4.0/5
Sangat Baik
Disiarkan pada 27 Mac 2024
Overall it was a good stay! Though the hotel location is in the alley but there are convenience stores & restaurants nearby and short walking distance to the main road.
Terjemah
Jawapan daripada Pihak Penginapan: Hello Ms. Klara,Thank you for your wonderful feedback! We're thrilled to hear that you had a good stay with us. While our location may be tucked away, we're glad you found convenience stores and restaurants nearby, as well as easy access to the main road.We look forward to welcoming you back for another enjoyable experience!Cheers,Four Points by Sheraton Bali Seminyak
Pengguna Tetamu
Bilik Deluxe King
Menginap pada Jan 2024
Solo
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 26 Feb 2024
Bed was comfy. Bathroom was clean. Still I’ve expected more for a 4 star American hotel that asks high prices. Lobby was so hot, fans are low. Beds near the pool weren’t comfy.
Terjemah
Jawapan daripada Pihak Penginapan: Hello,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found the bed comfy and the bathroom clean. However, we sincerely apologize for the areas that didn't meet your expectations.We appreciate your comments regarding the lobby temperature and the poolside beds, and we'll definitely look into these issues to enhance our guests' experience. Your feedback is invaluable to us as we strive to improve.We hope to welcome you back in the future and provide you with a stay that exceeds your expectations!Cheers,Four Points by Sheraton Bali Seminyak