Hotel berhampiran Factory Outlet Store, Bandung

2022 I checked in at this hotel, I forgot the month. The first time I entered the hotel lobby was greeted by the receptionist, as far as I know named elsa CMIIW. The first photo I had permission from him at the time of fixing the broken flasher, swiftly with good speech I think giving a lot of tips is fine. I think he is the most kind, friendly, sprightly staff I've ever met 😍. The second photo, when I checked in again, it was seen that there were spots on the bed sheet. I complained by calling the receptionist, it turned out that there was no answer when I got off at the receptionist counter, there was no one, I was surprised that the staff was smoking in the front restaurant. After waiting 60 minutes - 90 minutes finally the other staff changed the bed sheet, at that time I came out because I wanted to shop. The third photo was back at the hotel at night and when I opened the bed sheet it was still stained like blood 😭. In the fourth photo, the lights suddenly flickered like in a club shortly afterwards turned off. I decided to checkout that night, again and again there was no one at receptionist! I decided to put the hotel key at the receptionist and did not take my deposit because I was fed up and annoyed. I hope to pay more attention in terms of staff aspects and room cleanliness.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

Receptionist really nice, room is quite nice and everything is good. Worth it and also cheap. Location is close to mall and highway so it's accessible anywhere. Will come here again later!

Bilik hotel adalah biasa. Tetapi sarapan sangat banyak dan pelbagai. Dr. pintu masuk sepenuhnya lengkap ... dari tempatan ke barat. Dan di sini terdapat sebuah kebun binatang mini, taman pembayaran untuk disukai oleh kanak-kanak.

not the most convenient location but good enough :-) room was huge and so was the toilet the staff walked us up to our room and made sure everything was in order (tv, aircon etc) because there was an issue with the aircon, he gave us 2 rooms to choose from :'-)

Perhatikan kebesihan kamar hotel sebelum di jual.. apalagi sudah di booking.. Ada bulu mata palsu di dinding(wayang golek).. Masih ada nyamuk di kamar Suara AC berisik banget...

Bilik itu luas, bersih, tidak menyeramkan, sangat selesa kerana saya dapat tidur nyenyak pada hari pertama saya menginap.. selalunya saya tidak boleh. B'FAST ada macam-macam dan sedap... bilik air bersih, tapi lain kali kalau pergi bandung lagi, aah.

This hotel is nice, clean and staffs are friendly. Huge room, Location is strategic at central of Bandung, near to commercial and business district such as Pasar Baru , Paskal and Train Station. Recommended hotel for leisure or business stays purpose and the price is make sense. Thank you and keep up the good services.

Reserved a couple of rooms for out of town friends. They were very happy with the clean rooms and comfortable beds. Staff and baggage porters were efficient, pleasant and helpful. They also enjoyed the breakfast at the hotel. Will definitely recommend it to friends and family when they need a place to stay while visiting Bandung.