Pengguna Tetamu
26 Mac 2024
Close to the most lively part of lovely Suan Phlu Road but in a tiny side alley so away from streetnoice. Unfortunately the hotel staff produces lots of noise themselves all day starting from as early as 6am by some shouting, laughing and loudly talking staff be it from outside (security and parking field staff) or inside (housekeeping). Doors are a joke here, thin as paper and not even firmly closing (you can see the light from the corridor at night in your room (see photo)) and both balcony and room door are shaking a bit (as they don't fit the doorframe properly) doing some noise everytime somebody closes another door in the corridor. Therefore you literally hear everything in your room. It's really hard to sleep after 6am anymore. No security chain at your door. Public areas (reception, lounge, public toilets, rooftop) are clean and look nice. Staff is friendly. Small rooftop pool with a few unforunately very uncomfortable sunchairs (weird extendable chair to sunchair design that is very uncomfortable/painful when laying on your stomach trying to get some sun to your back) and a few normal chairs and tables on 8th floor. The hotel is surrounded from 3 sides by very close other buildings so you have absolutely no view from most of the hotelrooms but to a wall or other windows & balconies from very close other buildings forcing you to close the curtains (unless you have a strong desire to exhibit yourself with no privacy). The ceiling in my room was very low and the bathroom very cramped and small the more as the door opens towards the toilet. Very dangerous bathtub as tub and floor are slippery and you have to take a real big step to get out of it (and I have long legs...); someone elderly or with short legs will necessarily have to somehow sit on the edge and swing legs over to the floor artistically. Very cheap plastic shower curtain which is far too long for the bathtub causing another slippery danger (besides being filthy). The smoke detector had been wrapped in some cover film.
Housekeeping did a very mediocre job: Firstly a very strong, odd, stinky smell behind the bathroomdoor around the toilet (as if they poured some aggressive, vinegar based chemical toilet cleaner there). Cleaning a used glass with a toothbrush in it to them meant simply turn it back upside down obviously not being cleaned for one single second (as the tiny bit of toothpast from the brush is still clearly visible on the glass bottom). One day they didn't clean the room at all and I had to call reception twice begging for some towels, water and toilet paper, another day they took away empty toilet paper rolls without refilling any and same for small towels forcing me to again somehow organising that when I returned late at night. Floor had diverse easy to clean dirty spots, walls in the shower had obviously never been cleaned for a long time (tiles full of lime) and mold is clearly visible (obviously never properly addressed by some regular cleaning). Lighting both in room and bathroom is low making it difficult to clearly see details in the mirror (will be very bothersome for people who e.g. want to put make up or shave).
Overall: Good location in Suan Phlu area, friendly staff, a nice little rooftop area and shiny entrance hall like a 4* hotel. But low ceiling rooms with noisy, thin "doors", view only to the next nearby walls and the cramped tiny bathroom with the dangerous bathtub are by far not worth the money nor anything close to a 3* hotel. All in all: I would not come back neither recommend it to my friends.
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