Hotel berhampiran Masjid Atta Awun, Banyuwangi

Saya baru mendaki Gunung Ijen dan keletihan semasa saya mendaftar masuk, saya perlu menukar bilik kerana saya bimbang tentang kebisingan yang saya tidak tahu sama ada dia sangat baik dan sopan Dia membuka dua bilik untuk saya pilih. Terima kasih banyak. Sarapan pagi juga sedap, ada kek kecil dengan kerajang emas di atasnya. Perkhidmatan concierge juga sangat baik. Mereka membantu saya dengan semua jenis bagasi, termasuk kasut kotor saya selepas mendaki Gunung Ijen Apabila saya meninggalkan hotel, mereka membantu saya melihat jika teksi yang saya hubungi telah tiba. Perkhidmatan hotel ini melebihi jangkaan dan mesti dipuji.

服務非常好，工作人員很友好。鄉村的景色很美。離伊真火山大約一小時多點兒的路。就是我睡眠很輕，晚上睡覺有蛤蟆叫，很討厭，房間隔音不好，夜裡去爬火山的人的說話很影響睡眠麪，早上4點清真寺的廣播又開始了，六點有人彈鋼琴，這一夜確實讓人哭笑不得。

I've booked through AirAsia for this hotel, I stay from Dec 25th - Dec 27th, I booked for Deluxe twin room. When I checked in the reception desk didn't mention anything about the room type that they going to assign me in, they only mention my room room number (it's room 120), so I go there just to find out that I got the wrong room (they give me double bed room), so I called the reception and mentioned that I was booked twin room but they said there's no note regarding my room preferences and they asked me to send the hotel voucher to their WA hotlines number and I did, after several times waiting I asked (I checked on them few times by calling them through my room). What they suggest me is so disappointing, they said we can't moved you to twin room because the room is full at this moment what we can give you is extra bed, and they said we can't give you that room because the confirmation that we got from Expedia was, you booked for double room, and I corrected them by saying I booked from AirAsia not Expedia, they asked me to contact AirAsia, I said no, how can they suggest such things, I said it's your internal problem between your system and AirAsia, I don't have to know and I don't want to know, also how can I put my self on comfort while my son have to sleep on uncomfortable extra bed, I said I gave you 5 mins to move me on my desired room. After about almost one hr back and forth phone call to reception finally they give me twin room it's room no 133 (2nd room from the end area), the room doesn't look like normal room, the terrace chair is only one pcs (not pair), the bathroom door is dirty. Anyway, it was unpleasant experience... so I don't think it was because they have no room for me, as they give me the right room afterwards (after complaining) they just not handling guest in proper manner they should be.

The Resort is quite nice with a large pool, extensive water features and a plethora of flowers and plants in the garden. Room was decent. Service was good. Food at the restaurant for breakfast and dinner was very mediocre.

Good location halfway between the port/train station and the centre of Banyuwangi, however, if you arrive on the ferry like us Grab taxi drivers won't pick up from this area, we had to walk 200-300 metres from the port to meet our driver. Hotel is new, well-designed, very clean, with nice pool, gym, top floor lounge & bar. Room and bed were huge, very comfortable, with views towards Bali, and we enjoyed our two-night stay very much. Staff were charming and professional, we particularly appreciated Moza (I think that was her name, apologies if not correct) who checked us in & out, and also arranged the Ijen Crater tour for us including the medical check with a local doctor. Another young lady at reception also helped us book train tickets for our onward journey to Probolinggo using the tiket app. Breakfast was excellent, with a wide range of freshly cooked western and asian options, however, food at other times was average such as the salad & pizza in the photographs, and drinks in the lounge bar very expensive. We recommend taking a short taxi ride to the small restaurants on the coast near the fish market where you can get excellent fresh fish grilled for the same price as the hotel pizza, with a better atmosphere and local colour. We would definitely stay here again, an excellent hotel, great value for money including the breakfast, and we also appreciated the filtered water dispensers on every floor that removed the need for plastic bottles in the room - why don't more hotels offer such a simple way of reducing plastic? Highly recommend.

We stayed here for just a few hours before being collected in the middle of the night to climb Ijen. It was good for the price - the beds were comfy, air conditioning worked well and the room was clean. Reception was manned 24 hours a day, so could check out at midnight. We ate at the restaurant on the top floor, which was fine. The menu wasn’t in great English and some of the western options were slightly odd - my carbonara had breaded chicken in, and pastry cheese straws on the top for some reason. The service was also a little slow for food. However it tasted nice, portions were good and it was very well priced.

Wonderful place and Cozy. Amazing Sunrise. Swimming pool facing the sea. Quiet and Private. Menu in Breakfast Yummy.

There are so much to critisize about Dialoog for booking a suite room. From the first time we arrived that we can't use too much hot water, because it only provides for two people when I was bringing 2 children so we have to wait for some time to refill the hot water tank. And for a suite they don't have a refrigerator in the room. The amenities very standard, only dental kit. The room itself so spacious, and we got the sea view which was super nice. The facilities are complete, spa room, gym with equiped tools, the infinity swimming pool also nice and clean. The surrounding view was the best! And here come the not so good part, the breakfast experience. As the biggest resort in town, the breakfast variations was very limited! Because after this hotel I moved to another hotel, Dialoog breakfast can't even compare to them. The taste wa so so. They only provide black coffee, and when my husband wanted a cup of latte we have to pay for extra price which in another hotel we got it for free. And it's standard in 4-5 stars hotel. Only a black coffee when we pay 3 million/day for a suite. They don't put the juices in jar, but as per request they poured it for us in a small glass, and the variation of juices only papaya, watermelon, and melon. Super standard food variation. You can have it all you can drink was tea , water, and coffee 😁 It was peak season and I don't impressed at all with the food. At least I was amazed by the views and the resort. So it covered my dissapointment of hotel experience. Will I come back again to this hotel? NO! It wasn't worth the price trust me, unless ypu choose this hotel ONLY for the views.

Very good hotel for a transit stop as close to the ferry terminal for the Bali crossing. The hotel spread over a large area with cottages dotted around the main hotel building. Breakfast room spread over 2 large rooms with nice selection of hot and cold food. Pretty swimming pool overlooking the Straits. Cannot comment on the dining room experience as a wedding was taken place and service was affected due to this, but plenty of other eateries in the town.