Hotel Barcelonès dengan Bar

As a repeat guest of Catalonia Hotels & Resorts (I’ve stayed at Catalonia Square 4* Sup several times and consider myself a loyal member of the chain), I had high expectations when booking Catalonia Passeig de Gràcia 4*. Unfortunately, this stay was a complete letdown. I’ll start with the positives: the location is excellent, and the room itself was clean and comfortable. Beyond that, however, there was a striking absence of genuine hospitality. The luggage delivery service felt staged and carried an obvious expectation of tips, more reminiscent of a comedic trope than professional hotel service. As a returning guest, I received zero acknowledgment or mention of any loyalty recognition. To make matters worse, the reception staff at checkout didn’t even bother to say “thank you” or “goodbye.” The overall demeanor felt indifferent, as though accommodating guests was a burden rather than their responsibility. What’s particularly concerning is the complete lack of transparency regarding costs. Trip.com does not receive the full pricing breakdown from the hotel, which results in misleading booking conditions. There was absolutely no mention of a required deposit during the reservation process. Yet, I was charged a €200 hold for a two-night stay, allegedly to cover minibar charges or potential room damage. At checkout, no one inspected the room. If there’s no verification process, what is the real purpose of withholding funds? It felt less like a standard safeguard and more like an unnecessary financial hurdle. Even more troubling was the city tax discrepancy. My booking voucher clearly stated a €12.45 tourist tax, but I was charged €19.50 upon departure. When I questioned the difference, I received no explanation and was not provided with an official receipt. For a 4-star property, this level of billing opacity is unacceptable. The hotel’s policies and general atmosphere feel rigidly outdated, evoking 19th-century formality without any of the accompanying warmth or modern guest care. Finally, the breakfast was notably underwhelming: limited selection, repetitive, and well below the standard expected at this price point. While my previous experiences at Catalonia Square have always been positive and professional, Catalonia Passeig de Gràcia failed to meet even basic standards of courtesy, transparency, and service. I strongly advise future guests to verify all fees directly with the hotel before arrival and to keep detailed records of any charges. Until management addresses these operational gaps, I cannot recommend this property to fellow travelers or to loyal guests of the Catalonia chain.

Cute little boutique hotel situated in the Gothic area of Barcelona. Location was perfect. Walking distance to major attractions especially Gaudi’s masterpieces. Hotel was nicely decorated for Christmas . Smell of fresh pine leaves filled the lobby. Staff very friendly and helpful. Special mention to Rafael and Mariona who helped booked my tickets to Familia Sagrada at the last minute . It was my second time in Ohla and the welcome team came with champagne and chocolates. This nice gesture was really appreciated. O stayed in the Junior suite and the room was clean and well appointed . Only minor issue was the breakfast , while good, was the same everyday. I stayed for 4 days and wished a little variety would be great. Perhaps more Asian food as a lot of the hotel guests seems to be Asians. About the only Asian food was plain rice and miso soup. All in all a close to perfection hotel. A little more pricey but well worth it. Highly recommended.

We had a lovely stay here.  A nice small hotel without the crowds.  Check in was a bit slow, but the room was cosy and had sufficient soace.  Bathroom lovely and clean and tidy.  Mini bar well stocked with a variety of items.  Excellent central location and staff were helpful.  We didnt habe breakfast (our choice) we just went to a local codfee shop each day.  Thank you.

Hotel is in a good location, close to good restaurants and walking distance to a few landmarks. The shower has good pressure and quite big, room is spacious with a good working air conditioner. The room did have a bit of a stale smell in the afternoon after a long hot day, but nothing major. Only negative is that the staff calculated the city tax wrong at check in and had to pay an additional amount at checkout.

I stayed here for three nights and was quite disappointed with the experience. First of all, there was no kettle and no complimentary drinking water provided. The water bottles inside the fridge looked like they were free, but it turned out they were charged separately—something we only discovered at checkout, which felt very misleading. On the second day, the sink became clogged, and later that evening we even had electrical issues in the room. And also no fresh towels were provided through this day. Even the cheap instant coffee from the in-room coffee machine wasn’t complimentary—you have to pay extra for that too. Finally, be aware that the sauna is not located inside the hotel itself. You actually need to cross the street to access it, which was quite inconvenient. Overall, the facilities and service didn’t meet expectations, especially for the price. I would not recommend this hotel unless they improve transparency and basic guest comfort.

Nice, clean hotel with a decent-sized room and comfortable beds. I especially loved the shower! There are plenty of restaurants and shops nearby, which was really convenient. A couple of things would have made the stay even better — having a kettle in the room and a proper bin. There was an illy espresso capsule machine, but it didn’t work properly. Also, there wasn’t a bin in the room itself, just a very small one in the bathroom.

This hotel does not worth the price The AC in the room is very old So it makes so much noise The toilet has only one hook There are four towel and I have nowhere to hang them after using The toilet seat belt is so close to the wall The shower door cannot shut tightly, there is a gap, all shower water spilling out No complimentary water

The staff were super friendly and welcoming! There was a Chinese lady named Jing Li or Jing Jing (sorry, I can’t quite remember her name!) who checked me in late at night. She was lovely, kind, and welcoming despite the late hour, so a special thanks to her for making me feel so welcome from the moment I arrived. The room was clean and spacious, and so was the bathroom. The location was amazing as well! Had a great stay overall and would highly recommend!

Good location, we booked the private room with ensuite bathroom, the room have a balcony. We are able to view the top of Sagrada Familia from balcony. We would like to special thanks to Ms Yeniken on her extraordinary service, she is very friendly and helpful. She provided us to check in early after we arrived early morning, and give the complimentary breakfast on my birthday day. Really appreciate it.

My stay at the Barcelona Nobu was exceptional. The hotel offers stunning sea views, elegant rooms, and a peaceful adults-only atmosphere. Service was attentive throughout, and the dining options were excellent. The beautiful setting, luxurious facilities, and relaxing ambiance made for a memorable and highly enjoyable stay.