Hotel Cambridge dengan Bar

I had a very pleasant stay. The location is excellent just a short walk from the train station and within easy reach of the city centre and riverside areas. The hostel was clean, well organised, and felt safe throughout my stay. My room was simple but comfortable, with clean bedding and sufficient storage space. The shared bathrooms were well maintained and regularly cleaned. The staff were friendly, professional, and happy to help with directions and local tips, which made settling in very easy. I also appreciated the communal areas, which were relaxed and suitable for catch up with other travellers or just unwinding after a day of sightseeing. Overall, this hostel offers very good value for money and is a great choice for budget-conscious travellers visiting the city.

The hotel is just outside of the railway station. We leave our luggage in the hotel in the morning when we check out and get luggage back in the later of afternoon when we left. It's really convenient. The room size is big enough and the bed is comfortable. We have a good sleep. Check in and check out is also fast.

The Gonville Hotel is gorgeous. Great staff, beautiful boutique hotel. Bar area is lovely and so is the restaurant. Added bonus was a complimentary tour in their Bentley (book in advance). Would highly recommend this hotel.

My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues. Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected. I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping. Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place. An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay. I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue. Unfortunately, based on cleanliness alone, I would not rate this stay highly.

My stay at this hotel was very disappointing. The air conditioning was not working, the paint in the room was peeling, and there was visible rust on the door hinges, which made the space feel poorly maintained. The most frustrating issue was the smoke detector going off with false alarms several times, including in the early morning. When I tried calling the front desk for assistance, no one answered, which added to the inconvenience. Overall, this experience did not meet the standard I expect from Holiday Inn. I hope the management takes steps to address these maintenance and service issues for future guests.

I recently stayed at this hotel and unfortunately had a disappointing experience. The room had no heating, so it became quite cold during the night and was uncomfortable to sleep in. I requested a portable heater, but it took over an hour for one to be brought to the room. While the staff eventually helped, the long wait and lack of heating made the stay much less comfortable than expected.

Hotel was very helpful on queries on adding my son due to last minute changes to lodging. Room is reasonably furnished. Gym is open 24 hours - good collection of equipment for workout

早餐一般，屬於正常水準，沒什麼特別。房間太小，以這個價位住這麼小的房間，實屬罕見。房間裏衹有一張椅子，找服務員要才給多一張椅子。從貼在門上的圖片看，我們住的是整個酒店最小的一間房。真的很不開心。

While the hotel itself and rooms are fine. You have to pay extra for parking which is clearly just for capitalist gains as it’s on property. They advertise a pool (one of the main reasons we picked the hotel), which we were told on arrival has been closed for years, yet no thought to advertise this online was thought of? No instead they keep a picture of said swimming pool online when it would be a simple manner of taking one picture down to stop disappointment. They keep it up to attract visitors unfortunately. The water in the room for shower and bath simply did not go hot, but rather a low lukewarm. Breakfast also cost £15 which we opted not to do due to competition prices being so much lower for the same thing. Ultimately, it was a disappointing stay mainly due to their misinformation than the room itself.

Single bed was small and not particularly comfortable, double bed was better, however there was mould on the bathroom ceiling and the toilet seat wasn’t attached properly. We were only given two towels although the room was booked for three. Otherwise, the room was clean enough and the service was very helpful. Free parking which wasn’t clear when booking.