Hotel Kota dengan Bar

1. During our recent family trip, we booked a Suite room at Lotus Ananta Elite in Kota. Upon arrival, we were met with a lack of assistance in parking and an overall disheartening experience. This review will delve into the numerous issues encountered during our stay, shedding light on the unprofessionalism and negligence observed from the hotel staff. 2. Parking and Reception: Upon arriving at the hotel, there was no one available to assist with parking, not even the security guard. Subsequently, we had to personally approach the reception and request their help. It was only after our persistence that Ms. Apporva, the receptionist, reluctantly assisted us. The lack of initiative and absence of any staff present to guide and accommodate guests' needs was a notable disappointment. 3. Room Condition: Our allocated room, number 407 on the fourth floor, was shockingly unprepared and uncleaned. This lack of basic maintenance included bed sheets and linens plagued with hair and an overall untidy environment. To compound matters, the glassware, phone, and corners of the room were dusty, reflecting a lack of cleanliness throughout. Considering that this hotel is supposedly affiliated with the ANANTA GROUP OF HOTELS, such negligence was completely unexpected and unacceptable. 4. Complaints and Assistance: Disturbed by the state of our room, we promptly alerted the front desk about the unsatisfactory condition. The staff assured us that someone would be sent to rectify the situation by cleaning the room and replacing the linens. Unfortunately, we were confronted with further disappointment when the person assigned to handle the task was the same individual who had initially brought our luggage to the room - a local boy named Mr. Mohit, seemingly untrained in housekeeping duties. This lack of professionalism was disheartening, as we expected trained professionals to handle cleaning tasks. 5. Room Service Mishaps: Arriving at 19:30 on October 26th, 2023, we decided to order in-room dining. However, the person attending the call, Mr. Omvir, refused to prepare scramble eggs. Curious about the limitation, we inquired further, only to be met with hesitance and excuses. After a delay, he eventually agreed to prepare the requested dish. Subsequently, we requested Mac & Cheese, which he claimed was unavailable and recommended alternative pasta options. This lack of knowledge regarding the hotel's offerings was astonishing, further highlighting the unprofessionalism we experienced throughout our stay. 6. Regrettably, our stay at Lotus Ananta Elite in Kota was marred by multiple disappointments. From the lack of assistance upon arrival to the unprepared and unclean room, it was evident that the staff failed to uphold the standards expected of a hotel affiliated with the ANANTA GROUP OF HOTELS. Furthermore, the unprofessional behavior of the housekeeping staff and the lack of knowledge displayed by the room service attendant further compounded our dissatisfactio

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-equipped with everything i needed. The hotel's location is perfect, with easy access to local attractions. The amenities, including the pool, were well-maintained and added to the overall experience. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Very good and staff are also good neat and clean rooms rooms size is also perfect food are testy staff behaviour are good

An average experience, good entry, satisfactory check-in, good response of staff. Booked room with breakfast. Room could have been bit better.

A beautiful heritage property in the Heart of Kota. I was more than surprised coming from the hustle bustle of Pune! The surrounding of this place had a calming effect on me coming from a 16 hr drive. The rooms are beautiful and large, very tastefully done. It reflects the efforts and love of owner of this property. Hats off to you sir/mam for putting your heart into the minute details of this home blending the modern with the heritage while not destroying the heritage value of this place. This place makes you feel at home in it’s serenity. You are welcomed with lush green gardens maintained beautifully. A beautiful poolside restaurant that serves authentic food and the variety is amazing. Every room, common areas and inhouse restaurant makes you feel you have gone back a 100 yrs living the life of royals. You are welcomed with the sound of several peacocks that dance in the gardens and their sound is music to your earns. After you are done living experience the royalness of the place you wake up to a simple but sumptuous breakfast which pushes you to the edge of overeating. If I come back to Kota I will not stay anywhere else but Sukhdam Kothi ..!

it located in front of ghatotkach chauraha so it's easy to reach . wine shop is just blow the hotel so u can purchase it and enjoy ur trip

Had to spend one night at Kota so selected this hotel bass on pictures. When reached realises it is quite far off from railway station in fact nearer to airport. Situated in Kota coaching district. It took quite some time to find location. One lady at reception all good smooth check in, promisd to be helped to get early morning auto rickshaw. Room is ok, good faculty but quite small. Also faint stink. Worst happened when trying to sleep. There are noices from adjacent A/C or some other devices, regularly at fixed intervals. Had a difficult time to be able to sleep. Food is very costly so ate outside. Morning shower though was quite refreshing. It was one of the worst experience when person at reception refused to help to get am auto while raining and early morning. Rather asked us to walk down and find our own.