Hotel Puebla dengan Bar

Wonderful place to stay, comfy beds and excellent food in the restaurant. The nightly turndown service was appreciated. I would have liked slippers to wear to the pool and the elliptical machine was broken the entire week I was there. I would like to say upon checkout that I asked for a bottle of water for my long Uber ride and it seemed to be an unrealistic request!?

푸에블라 대형 쇼핑몰과 연결 되어 있어서 식사,쇼핑,숙박이 한번에 가능하다. 대형 쇼핑몰이라 보안 요원들이 많이 배치되어 있고, 호텔 1층에 가드가 상시 출입구를 지키고 있어 안전하다. 우버를 부를때도 좋다. 걸어서 10~15분 거리에 월마트가 있어서 무언가 필요하다면 이곳에서 살수있다. 대형 쇼핑몰과 붙어 있다는 장점 빼곤 딱히 좋은점은 없다. 호텔 직원들은 대부분 친절하나, 방음이 매우 취약하고 낮12시가 되면, 호텔내 객실 청소하는 소리와 사람들의 소음, 그리고 망치질 까지 ~ 편안하게 쉴수없다. 화징실은 대부분 노후화 되어있다. 호텔 내부에 있는 레스토랑은 추천하지 못하겠지만, 희안하게 룸서비스로 시키는 음식들은 양도 많고 맛도 나름 준수하다. 호텔 직원들은 주어진 범위 내에서 되도록 해결해 주려고 노력한다.

房間比較陳舊，最讓人受不了的是這家酒店的服務，我找酒店前台問他在哪裡能接一杯熱水，他愛答不理的告訴我讓我回房間打客房服務電話，在房間門口碰到一個打掃衞生的酒店工作人員，我説我房間需要兩瓶水，他讓我等我一下，結果一宿都沒人送水。

Realice reserva con mascota, menciona comunicar con el hotel para el costo, me comuniqué mencionaron costo de 480 por estancia de mascota y llegando realizaron cobro de 350 por noche, no respetaron la información brindada por teléfono, la señorita que atendió fue nocturno el día jueves y mencionó que las políticas son diferentes en la aplicación que en el hotel y que era la única forma de que aceptaran a la mascota, en restaurante buen servicio por parte de el personal en específico del Sr Marcelino que es turno de la tarde , brindó orientación y accede te trato, lástima que las porciones son muy pequeñas para el costo, y tienen muy buen sazón , la mascota solo podía andar en cuarto y área verde siendo un hotel petfriendly no lo permitían en todas sus instalaciones, gymnasio solo cuenta con mancuernas caminadora y bicicleta estática, muy buen lugar para aloj**** pero definitivamente tiene que mejorar sus políticas , el trato de su personal de recepción y el implementar completamente petfriendly .

Again ! Perfect hotel ! Room, service, location… perfect! Thanks to all the nice persons in the front desk and breakfast ! Rooftop pool is nice !

This hotel is in the best location in town- it is in the Zocalo and next to the church. There are so many shops and restaurants downstairs. The room is very large and clean. On the downside, we were very surprised to find out our room has no windows. To an average US traveler, bedrooms are assumed to have windows, unless spelled out otherwise. I don't know this is due to a cultural difference. But this hotel is owned by IHG, which is a US-based, global hotel chain. I think they are held to a higher standard. We eventually paid a higher than advertised price for a windowed room. But the whole experience put a black mark on this otherwise great hotel.

The Courtyard Puebla Las Animas offers an exceptional stay, primarily defined by its majestic location. My room provided a breathtaking, uninterrupted view of the Volcano mountain, which was the absolute highlight—truly spectacular to wake up to. Beyond the scenery, the hotel excels in comfort and service. The room itself was modern, spacious, and impeccably clean, featuring comfortable bedding and reliable amenities. The entire staff was professional, friendly, and efficient throughout my visit. Located in the vibrant Las Animas area, the hotel is perfectly situated for easy access to both commercial centers and Puebla's historic core. I highly recommend requesting a volcano-facing room. This is a five-star experience that seamlessly blends convenience with an unforgettable natural backdrop.

Mi estancia fue placentera, el cuarto bastante espacioso. El bufet de los desayunos es amplio y sabroso. Lo único que de alguna manera no está a la altura del hotel es la alberca, porque solo sirve de adorno ya que el agua está fría, por el frío que hace en Puebla sería mejor una alberca techada, sino tienen caldera para calentar el agua.

Pros: The room was stunning, the lights are dim, the decor is gorgeous, the bed was comfy, it was clean and the location is fantastic. The service was great. The terrace views are gorgeous. My favorite part was the jacuzzi. Cons: My room was next to a terrace bar and on top there is another terrace bar, so if your plan is to stay at a quiet space to relax maybe this won't be the right spot. Unfortunately, there was also no hot water the whole morning on the day I was leaving so I had to wait until after the checkout time when they had it fixed but then I felt a little rushed to leave. Even though, the staff was very helpful, they were keeping me updated and they did try their best in a complicated situation that was out of their hands.

The hotel staffs are very nice and hospitable; however, restaurant service was not always up to standard. This hotel location is very good and it’s near by everything.