Hotel Columbia dengan Bar

The Tiger Hotel is a very nicely remodeled historic hotel (1928) with plenty of boutique charm to make any stay feel special. Location is spectacular especially if your trip is focused around the University of Missouri. Rooms spacious, very clean and large. Extended a football trip a second night to enjoy Columbia so as expected the rooms were very pricey. First, there is no hotel parking other than a public lot across the street (pay lot). Valet charge was $18 a night and unfortunately at times there was not a valet attendant on site. There is NO turndown service unless you have it notified on the door by 7am (who in the world would get out of bed early to make this notification). It was noted as a convenience for housekeeping. The safe in the room was not operable and food trays were left in public spaces for multiple days. The restaurants were nice if convenience was necessary. I appreciated Twain was fully committed to Missouri food and spirits and evening was made special by the bartender. With all this said we would give The Tiger Hotel another chance in hopes that they step up and watch the small details and live up to the luxury claim.

A very nice property that is very well kept. Our room had everything we needed for our stay and was very comfortable and we experienced no issues. they used dove bathroom products which was nice and the beds were very comfortable. The one thing about this property is that it is huge, so plan on doing a lot of walking to your room if it is at the opposite end of the complex. The front desk staff could probably smile a lot more. At check in and check out, they just were not very friendly, though certainly not disrespectful in any way. On checking out and requesting a copy of my receipt, she indicated that her printer was broke. Maybe print it from another printer? Parking lot was large and very well lit. You are literally surrounded by food establishments if you want to go out for dinner. Overall, good experience and would stay here again.

We went for dinner the first night and received excellent service. Diana heard my husband and me saying we should have added fries. She said she’d let the kitchen know for us. The next morning, I received a delicious breakfast and fast service from the staff. Everyone was very polite and friendly.

I booked this room for a getaway with my boyfriend Feb 17-18. Was excited about the whirlpool suite. Walked in, there was hair in the bathroom & in the microwave. The whirlpool looked a bit unappealing but was happy to use after cleaning it (and happy it was actually the room we booked online). We asked front desk for cleaning supplies (understood they wouldn’t give us any) & ended up going to the gas station for lysol spray. After mentioning the things in the room, the front desk staff (FERNANDO + other) offered to switch us to a different room. We went to check it out (room 204) & the whirlpool looked a bit dirty so we elected to keep the room we originally had. Aside from that ordeal, the front desk said our fire alarm went off, but we were watching Netflix & relaxing while the front desk staff then Fire Department knocked on our door. We offered for them to come in & both elected not to. We then went downstairs & told the front desk staff (around 1-2am) that we weren’t smoking. FERNANDO told us that we absolutely were smoking (that’s the only way the alarm would go off) & that he would charge my card & that he could kick us out. He was very rude to us & visibly flustered. Not an ounce of customer service. Was angry with us from the moment he saw us. He stated if housekeeping found anything, he would charge the card (illegally) - WHICH HE DID, keep reading. We went upstairs to try to enjoy the rest of our night but it was already completely ruined. The next morning I heard the alarm (the one in the hall that alerts the front desk what room it is). About 30 minutes after, maintenance calls our room. They told us the alarm alerted them (once again) that it was our room. I told them to come in & left the door cracked until they arrived. They both verified it was no smoking-tall Black (male maintenance guy + white housekeeper) we were sleeping anyways. We then hurried to gather our things so we could leave. At checkout, we notified day staff of our problems, who verified “Hector” (a part of night staff) does not have great customer service. They apologized, however FERNANDO went ahead & put that smoking fee charge on my card before we even checked out for the morning (ILLEGALLY)! The manager (white blonde lady) + front staff (Scott I believe) took the charge or charges off. Had I not mentioned it, the charge or charges would’ve still been on my card (illegally). I was very let down by that. This is completely unacceptable all around & not once were we rude, even made sure the room was cleaned to avoid further malicious (illegal) charges. We did not get offered any type of compensation, only apologies. Room 303 is where we stayed. We truly did go there just to have a good get away in Columbia. I’m 26 & travel all the time, as well as have manners + respect for spaces especially ones I spend money to rent. My boyfriend is 30. I'm not sure if staff thought we were kids, incompetent or what.