Sercotel Hotel Rosellon

Ulasan Sercotel Hotel Rosellon

Sercotel Hotel Rosellon

C/ del Rosselló, 390, Barcelona, Catalonia, 08025, SpainLihat Butiran Hotel
Sercotel Hotel Rosellon
Sercotel Hotel RosellonSercotel Hotel RosellonSercotel Hotel Rosellon
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.1/5
Sangat Baik
107 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan3.8
Perkhidmatan3.9
Kebersihan4.1
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Atur mengikut:
Semua ulasan(107)
Ulasan positif(98)
Ulasan dengan gambar/video(47)
Lokasi yang baik(34)
Penginapan yang hebat!(21)
Lokasi yang sesuai(19)
Pemandangan baik(13)
Sarapan pagi yang lazat(13)
Penyambut tetamu yang peramah(5)
Ulasan kurang baik(9)
Pengguna Tanpa Nama
Bilik Twin Klasik
Menginap pada Okt 2024
Melancong bersama rakan
16 ulasan
4.5/5
Hebat
Disiarkan pada 26 Nov 2024
Location is great, near Sagrada Familia. Room size is big as we can open two 28 inch luggage Drinking water only given on first day
Terjemah
6/12
Jawapan daripada Pihak Penginapan: Dear guest,Thank you for your review. We’re glad you enjoyed our location and the room size. We’ve noted your feedback about the drinking water and will work to improve. We hope to welcome you again soon. Best regards,Gonzalo VarelaFront desk manager
Jcck
Bilik Double Klasik
Menginap pada Sep 2024
Keluarga
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Okt 2024
This hotel location is brilliant, we can see the Sagrada Familia so close from the window. The breakfast is good, service and room hygiene are perfect. The rooftop bar is amazing.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jcck,Thank you for taking the time to share your feedback.We are delighted that you enjoyed your stay with us, especially the location, breakfast and cleanliness.We look forward to welcoming you back again soon!Best regards,AlfredoGuest Experience
Pengguna Tetamu
Bilik Double Klasik
Menginap pada Jul 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Ogo 2024
Location is excellent! Staff was beyond attentive. We did the hop on hop off bus and the pick up was a block away. Lots of great eating spots close by.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback with us!I´m delighted that you enjoyed your stay, especially our location. By the look of your picture it seems that you had a great time in our rooftop!!!We hope to welcoming you back again very soon!Warm regards,AlfredoGuest Experience
Pengguna Tetamu
Bilik Double Klasik
Menginap pada Jul 2024
Melancong bersama rakan
7 ulasan
3.0/5
Disiarkan pada 21 Ogo 2024
The hotel is good, roof top amazing , location super easy to get anywhere , some stuffs are nice but some really without any comments ... about room they give water just ones :D so cheap in this kinda expensive hotel ! Pay attention how they calculate you in the end , check bills carefully. Because we had really big trouble with calculation they told us to pay few times what we already paid. We paid already and then come back to get our luggage’s and they give us a new bill again so annoying … also book breakfast in reception because if you go directly to the restaurant they will calculate 3€ more per person .
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your detailed feedback! We're delighted that you enjoyed our rooftop and found the location convenient for getting around. However, we’re sorry to hear about the issues you encountered, particularly regarding the billing process. Your comments are valuable, and we’ll be addressing these concerns with our team to ensure a smoother and more transparent experience for our guests.Your insights help us improve, and we hope you’ll give us another chance to provide a better experience in the future. Thank you again for staying with us, and we look forward to welcoming you back!AlfredoGuest Experience
Pengguna Tetamu
Bilik Twin Klasik Dengan Pemandangan
Menginap pada Mac 2024
Pasangan
6 ulasan
3.0/5
Disiarkan pada 9 Apr 2024
Honestly the room and the view is nice. But I had an unpleasant experience, when I book online I didn’t notice i book it under one person, when I check in with my boyfriend and the reception told us so we paid city tax for 2 person, we paid in cash and didn’t ask for invoice. On the day we check out, the other stuff insist we only pay city tax for 1 person and charge us again. I don’t know for what reason they didn’t update the system, it’s not professional and we been charged one more time. I recommend ask for invoice in everything u have paid.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you for your comments!We appreciate your positive words about both our staff and service. We will pass your compliments to the entire team as this is a motivation to keep providing an exception customer service.We hope to welcome you back soon,Regards,Gonzalo VarelaFront desk manager.
Michele Cristine Marques
Bilik Twin Klasik
Menginap pada Jun 2024
Keluarga
5 ulasan
4.0/5
Sangat Baik
Disiarkan pada 14 Jul 2024
The hotel is well located and the room is adequate, however it doesn’t have dark curtains, which means I woke up very early the next morning. I suggest the hotel to add better curtains. The service is okay and the view of the hotel bar is absolutely beautiful.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Michele Cristine,Thank you for taking the time to give us your feedback.I´m glad that you enjoyed your stay with us.I hope you talked to a member of staff because all of our rooms have blackout blinds, sorry you couldn´t find it.We hope to welcoming you back again soon!Best regards,AlfredoGuest Experience
Pengguna Tetamu
Bilik Double Klasik
Menginap pada Mac 2024
Melancong bersama rakan
14 ulasan
3.0/5
Disiarkan pada 15 Apr 2024
Lack or manpower slow service.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,We would like to thank you for the time you took to share your positive opinion about your experience with us. The entire staff is looking forward to welcome you back again in the near future! Best regards, Gonzalo VarelaFront desk manager
Pengguna Tetamu
Bilik Twin Klasik
Menginap pada Apr 2024
Keluarga
1 ulasan
2.7/5
Disiarkan pada 23 Mei 2024
Aircon was broken, chips left on the floor from other customer. Shower was broken too… only the rooftop is nice
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,We are sorry to read that what you found was not of the quality you were looking for. We will take your comments to sure improve our services.We hope to welcome you back again soon!AlfredoGuest Experience
Pengguna Tetamu
Menginap pada Sep 2023
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Okt 2023
Can see la sagrada familia from the room window. Also the terrace is open to hotel guests without the need for reservations. Clean room and amazing location!
Terjemah
Jawapan daripada Pihak Penginapan: Dear customer,Wow! What a wonderful review and what a perfect mark! We love to read that you've spent a great time with us and that you found everything perfect.We hope to welcome you back very soon!Best regards,Jessica LasserManager
Pengguna Tanpa Nama
Menginap pada Ogo 2023
Solo
16 ulasan
4.7/5
Menakjubkan
Disiarkan pada 28 Sep 2023
Excellent location, near Metro by 5 mins, can view ‘Sagrada Familia’ in the room or at the roof. The room quite small, and the double bed is too soft.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jessica LasserManager
Pengguna Tetamu
Bilik Double Klasik Dengan Pemandangan
Menginap pada Okt 2024
Pasangan
1 ulasan
3.5/5
Disiarkan pada 26 Nov 2024
good conditions and location.
Terjemah
Pengguna Tanpa Nama
Menginap pada Mei 2023
Melancong bersama rakan
31 ulasan
4.5/5
Hebat
Disiarkan pada 24 Jun 2023
Really good location. Easy to get around the city. We got a room with the view of Sagrada Familia. Room is okay size. A bit tight with big luggages. The roof top bar is amazing to chill out in the evening.
Terjemah
Pengguna Tetamu
Menginap pada Mac 2023
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Apr 2023
I have proposed to my girlfriend at the rooftop area of the hotel. The staff there are very helpful and the service is excellent. I will definitely revisit the hotel when I go to Barcelona again!
Terjemah
Pengguna Tanpa Nama
Menginap pada Okt 2022
Melancong bersama rakan
28 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Dis 2022
Very very beautiful view for the hotel room. Definitely will go again next time. The staff are very helpful. I get to borrow the adapter from them as well. Near to metro station.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jessica LasserManager
Vasyl
Bilik Double Klasik Dengan Pemandangan
Menginap pada Nov 2024
Bisnes
1 ulasan
4.5/5
Hebat
Disiarkan pada 31 Dis 2024
Awesome
Terjemah
Jawapan daripada Pihak Penginapan: Dear Vasyl,Thank you for your feedback.We are delighted that you enjoyed your stay with us.We hope to welcome you back again very soon!Best regards,AlfredoGuest Experience