Hotel berhampiran Joyroom Colombia Store Centro comercial viva, Barranquilla

This was a large group that was planned for more than a year. We had over 45 people planning to stay in the hotel along with a planned party that was up on the 13th floor for 45 people and was an absolute nightmare! Management was quick to take my $$ for the food and set up of of the party. They were SO understaffed and ill prepared it very soon turned into a complete nightmare and disappointment. With more than 45 people at the party music was great and one bartender the staff had no idea, nor did they have the ability to correct it. I had more than three of my friends trying to at least pay their tab, but their equipment was not sufficient to take payment. It also took hours for that to be corrected, but I also went down to talk to Management and i found two 20 year-old girls were explaining to me that they were running the hotel yet they were on the phone trying to find somebody to help them and no ability to correct the situation. was extremely disappointed to find a hotel that was Supposedly of great caliber destroyed and ruined my wife’s 60th birthday along with her family that were born and raised here in Barranquilla. I later found many of the people at the party had the informed me that the bar tender upstairs ran out of alcohol, and was not only shorting drinks, but not putting any alcohol in a lot of them. we later confirm that as we found 1/3 of the party was downstairs in the front bar drinking as nobody had any alcohol and their drinks upstairs. needless to say, I’m extremely disappointed as we own property here in this city, and to bring 45 friends from the states to enjoy the culture atmosphere and ambience. It’s just disgusting to have such an incredible night ruined my managements, inability to prepare and service the party that we paid. I would strongly recommend not to ever come here with a party of any caliber or service that is needed as they were not capable to even correct the problem that’s what really ******. please note this is not what I do. I am just so disappointed as we love this city and it’s a shame to bring so many friends to a place where we were spending good money for them to enjoy just to be kicked in the face by two young girls that had no ability to cure or solve the problem. there are many other fine hotels in this city. If you’re gonna spend any fair amount of money, I would please shop around as I would not come to the Crowne Plaza ever.

I have throughly enjoyed my stay at the Bqlla Plaza, to the point that I’ve extended my stay twice. I initially booked for two nights and decided to spend the first half of my vacation here. The staff is friendly, professional, and very attentive, the facility is exceptional for anyone from the tourist to the businessperson. As a veteran special events director I was especially appreciative of the level of quality exhibited on a wedding held on the grounds. Top that off with the ambiance of the pool area and the beautiful, full buffet, including eggs cooked to order, and you’ve got the makings of a memory. Can’t recommend them highly enough- special shout outs to Wilbur in the lounge and Kareme at the front desk!

Thank you for the good service, we had lunch and everything was excellent well-trained staff to be kind and always with a smile, the doorman was very diligent and attentive to us¨¨ Gracias por la buena atención, almorzamos y todo estuvo excelente, personal bien capacitado para ser amables y siempre con una sonrisa, el señor de la portería super esmerado y pendiente de nosotros¨¨

This was the first of 3 hotels we stayed at over 6 nights. It is an older hotel but has been maintained. Only complaint we were not able to control the a/c unit in the room. They staff does speak English and are friendly and knowledgeable. They have an excellent Breakfast buffest each morning with was included in our rate. The roof top looks like they might be doing some work on. but is accessible , provides a view of Barranquilla *( best to see at night the city lights) . The pool is on the 3rd level with a bar area also ( not sure of the hours for the bar) is a decent size.

This hotel was completely disgusting, full of mould and damp throughout the hotel. The restaurant floor appeared not to have been cleaned for many months as the dirt was really ground in, the nets and curtains were also mouldy and filthy too. We had to change rooms twice due to the fact that my husband was struggling to breath due too the conditions. The gym was completely filthy and the breakfast was the same each day, and they did not have anything Vegan for me either. There was nothing nice about this hotel. The restaurant menu was dreadful, old and uninviting. The staff were slow to respond to any asks. The bath had obvious cracks in it, however they had just been painted over. This hotel needs a lot of money spent on it to firstly address the mould and damp issues. The replies to the reviews from the hotel stated that they were in the process of completing some maintenance work, almost 2 years ago, however this place has not been touched in any aspect for many, many years! AVOID THIS HOTEL IF YOU DON'T WANT TO POTENTIALLY BECOME ILL!! This hotel is down as a 3/4 star, but 1.5 at the very best. I have always been fair around my reviews, so for me to write this, it was absolutely dire 😔

Stayed three nights and it was delightful. Centrally located and walkable to amenities including dinner spots. The room was wonderful and clean. The breakfast, which was included was great! I was here on business and spent little time in the hotel, but it was perfect for what I needed, which was to sleep, shower and eat.

THE BEST HOTEL IN BARRANQUILLA. If you plan on coming on a family trip, couples' getaway, or work, do not bother going anywhere else. The food, service, pool bar, pizza, the views, the pool, the drinks. Everything is an overall 10/10 and would love to come back again soon!

Very bad experience. We booked for the carnival in the autumn to make sure we had accommodation and tickets. The booking was with right of cancellation up to a week before, about 3 February. In January they started messaging me on Booking and whatsapp (the writer was two people who didn't communicate with each other, so I had to update both chats), threatening me that if I didn't pay the full amount within a few days they would cancel my booking. After much pressure we decided, reluctantly, to pay. After a week they set up a group chat on whatsapp (no one gave them permission), storming us with messages with the carnival programme and saying there were tickets for the hotel. When we arrived the lady at the reception desk told us that the tickets were gone, upon our remonstrances, she started to respond in a very rude and arrogant manner. She verbally attacked us that we had to buy the tickets first and that it was not their problem at this point. After that we went to the carnival and they tried to rob us immediately, tired of everything, we went back to the hotel (we hadn't even taken the room yet), we asked to leave and to get a refund since we had paid in advance despite the fact that the Booking rules clearly stated that we could cancel. Of course they didn't give us any refund. Very bad service.