Pengguna Tetamu
12 Disember 2022
There is no check-in desk or machine at the hotel. When we arrived, we saw a sign saying to go back to some other hotel to check-in. We had to walk back to a different hotel to check-in. Totally nonsense. At least, they should have warned us beforehand. I have sent two emails before our arrival as well and nobody ever answered. Terrible assistance. The hotel seemed to be very badly taken care of. Like abandoned. The bathroom was dirty and with a very bad smell. Extremely expensive for what is offered. Very very disappointed, especially being in Switzerland. Not in the Swiss standards at all. I have chosen easyhotel because I have stayed before in other cities and it was great. But now, never again.
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