Safari06792707723
13 Oktober 2024
Room (Family Room) : spacey, required some renewal, good Wifi connectivity (free of charge), fournitures sometimes heavily used, musty odor/smell, daily cleaning, good job from the roommate's staff, light mold in the dush room/black, bathroom fittings not more in a good state, tea/hot water facilities available, no free minibar Restaurant/Food : good choice, no icecream at lunch or dinner, lukewarm food, plates not heated, waiters/waitresses pay a lot attention and do a good and stress job, no "simmit". Unfortunately, I got a stomach flu maybe due to inadequate temperature of food. Bar/Daily buffets : no fresh fruits, no iced tea, bar always opened, free icecream only in the late afternoon in one of the pool bar. Disco Bar : not open, NO FREE CONSUMPTION (okay if you take in account "international in all rules" but for the 5* Star Hotel in Turkey !!) Guests Relation : available, middle helpful, not rude but not very super friendly Animation : not much offer due to October business, daily night animation (only a few times of quality, most was "home made") Reception : pay attention, little language misinterpretation, if issues : reasonable delays of solving them/sometimes you have to ask twice Ice for drinks weren't not cooled Some waiters put a bit too much alcool in prepared cocktails Some little concerns about food safety (for the first time in Turkey, it was my nineth visit and second in Izmir District) My own case was reported to the Guest Relation Manager (she took note).
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