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Terokai Ulasan Tetamu Hotel di Beaumont

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Holiday Inn & Suites Beaumont-Plaza (I-10 & Walden)
3.7/598 Ulasan
After 16 years I came back to this hotel and is very well kept rooms are clean not funky smells, bar was great and the service was good and friendly, on my check out day a front desk attendant names Justin was very knowledgeable and friendly, I will come back here for sure.
Home2 Suites by Hilton Beaumont
4.3/596 Ulasan
Ariana at the front desk was not the most welcoming person to interact with. In person and via the phone the customer service left a lot to be desired. Rooms were spacious, but bathroom shower lacked cleanliness on the shower pan and the shower wall still had holes where they incorrectly placed the shampoo, conditioner, and soap containers. We did appreciate the ability to have the pull out couch and two queens for a family of four. They do accept pets, but there truly isn't an area to walk your pet other than some grass in the back. The location is off an access road that is under construction that to get to the other side of the road or to the free way entrance you need to go under an underpass that floods. Due to construction it almost looked like it was an abandoned road. To access the I10W you need to take this flooded (if raining) road to the freeway to get to I10E you have to go through the theatre parking lot as this access road is one way. They did have laundry onsite at $2 a load and a small gym and pool. Breakfast was typical and coffee is out early. Due to issues with flooding when raining and difficulty navigating the parking lot and access to freeways along with poor initial interaction with the front desk we will just skip this location in the future.
Holiday Inn Beaumont East-Medical Ctr Area
4/556 Ulasan
A very basic hotel. The room #223 was clean and the staff was friendly. The little extra things i come to expect when visiting Holiday Inn such as the soaps, mouth wash etc were all missing. Outlets for the desk area and for my C Pap machine next to the bed were no existent. The windows had what appeared to be splatters of mud on the windows which wasn't appreciated. The lamp in the corner of the room fell in a shower of sparks and landed on our 7 year old's head at 7 am while we prepared for the day. Thankfully he wasn't injured by I got shocked when I went to remove it as it was still plugged into the wall while the wires hung out of it. The staff seemed a bit dubious at first following me out the door to my car as I was about to drive my wife to a business meeting. The midnight desk employee ”Jeff” thought I was ”taking off on them” and said he had to ”keep track of me”. I thought that was strange as he had my credit card information already. I assured him that I was returning because I was going to make sure they weren't going to charge me for a busted lamp which nearly electrocuted our son. Later during check out, the day desk clerk announced they weren't going to charge me for the lamp which prompted me to laugh out loud. They are fortunate that my son didn't get injured. Over all, besides the lamp drama, and over reacting Jeffrey the desk clerk, the place served it's purpose. Would I return here? I hope not!
Residence Inn Beaumont
4.4/595 Ulasan
Overall a standard Residence Inn stay. The exterior of the hotel was very nicely maintained, the pool and rec areas were clean and well kept. The parking lot was a disaster however as there were no spots and large trucks parked in the side streets leading to the front of the hotel. The room was a bit on the small side for a residence inn but was clean and no overall complaints. I requested a high floor room as a plat. elite guest but only was granted a first floor room and actually at check-in was told i might not have a room even though i made my reservation months in advance. No mention of elite status or welcome gift upon arrival. Gym was very teeny and had not much but a few cardio machines and 1 set of free weights. The location was centralized to Beaumont and numerous restaurants, bars and gas, convenience nearby. Rooms could use a re-fresh soon as the bathrooms were quite dated. Employees were courteous and friendly throughout. Breakfast was served in the lobby and numerous offerings hot and cold and what was there seemed freshly prepared. I'd request a room in the back and or higher floor to avoid some road noise and have a better view.

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