Hotel berhampiran Charcuterie Raillard, Beaune

We had the most pleasant stay at L'Hôtel. Our room was spacious, comfortable, kept tidy, and quiet. Nice room amenities. The breakfast choices were plentiful and delicious. Great coffee! At our arrival, we were alerted of a flat tire. It could've been a real disaster, but the front desk staff person (I believe Marie?) took charge and quickly found a solution. She went above and beyond getting this taken care of, and even walked to our lunch location to let us know the mechanic was there and was fixing the tire. (Thank you!!) The entire staff were so courteous and kind. We dined at their Bistro restaurant. Our meal was sooo yummy. OM! Destination chicken dinner. I have never had chicken that tasted so good. I am trying to figure how to return asap for that bird. My only regret is that they did not have more nights available to extend our stay. Over the years, we have stayed at 2 other well-rated hotel locations, but L'Hôtel is the best in the area!

Hotel yang indah di pusat Beaune, di biara abad ke-12 berhampiran Hostel de Beaune. Kami mempunyai bilik yang comel dan bergaya, dihiasi dengan menarik. Perkhidmatannya sangat baik, dengan banyak perhatian peribadi. Restoran di bawah peti besi lama sangat indah, tetapi dengan cepat ”siap”. Keadaan juga mesti membolehkan menaiki tangga kuno dan agak curam. Tetapi keseluruhannya adalah pengalaman.

My wife and I stayed three nights here. We had been to Beaune 12 years earlier but just for several hours travelling between Lyon and Dijon. We are so happy we stayed here and were able to enjoy the area. We arrived at the train station from Lyon and then by taxi to the hotel. We were fortunate to snag the one taxi at the train station so that might be something you want to arrange ahead of time. The hotel was a reasonable fare, about eight euros and I rounded it up to ten euros for a tip. The hotel is very nice, nothing fancy but more than adequate for a multi night stay. Our room was very good and a very good bathroom, all up to date and clean. The staff spoke good English and was very friendly and helpful. There is a bar in the lobby / common area and we enjoyed wines there. There are a number of good restaurants within easy walking distance. The hotel is right across the street from the main tourist office which made pick-up for a day long wine tour very convenient. The hotel has underground parking for an extra daily fee. The location was a very easy walk in to the historic center and we had a great time visiting sites and enjoying the numerous shops and restaurants. We left Beaune with a longer list of things to do then when we arrived so we are already talking about a return visit and would stay here again.

I didn’t expect this hotel is this good :) as it’s the option that was way more affordable than other hotels in Beaune. The service, people working here were so considerate and kind. The room was also clean, but only thing I felt uncomfy was because there’s no hair-dryer in the room.

My wife and I stayed here for 2 nights on a return from Provence back to the UK. The hotel was fantastic from the facilities in the hotel, breakfast and most importantly the staff. they cannot do enough to take the hassle out of your stay from organising/recommending local restaurants to recommending local cellar tours and degustations - we would definitely come back. Rooms are well equipped, VERY clean free mini bar drinks (soft) with wifi, Netflix, amazon prime video - everything you need. Valet parking tops it all off !

Hotel is situated on the outskirts of Beaune but in easy walking distance of the town centre with all its attractions and to the train station.It can be difficult getting taxis in Beaune.Typical of this style of hotel our room (superior room) was a bit cramped especially as we were staying 7 nights and there was quite a bit of luggage .Very little hanging space for clothes. The bathroom was reasonably spacious.On our first night there was alot of noise from the patio area outside our room at 2-3 am ,the bar was closed but a group of young men were very noisy.We tried to contact reception but couldn't find the number.We reported this in the morning and it was obvious that others had disturbed sleep.After this first night it was quiet.It might be worth asking for a room that doesn't overlook the pool or patio area. Staff were very friendly and helpful.Provided me with ice to prevent bruising when I fell.The hotel was very clean Breakfast was adequate and there was a good supply of fresh fruit.I think this hotel is ideally suited for short stays or stop overs when travelling through France

Petit Week-end en amoureux pour finir l'année. Bel hôtel bien décoré et confortable. On a prit une chambre classique mais qui est reste très confortable et assez spacieuse. Nous avons bien dormi et avons profité d'un petit déjeuner très copieux et variés.

I saw the great reviews here and the facility looked nice so I booked this hotel. I just got back from my stay and I am 100% sure that these reviews are fake so I want to warn others. We got to the hotel earlier than check in and our room wasn't ready which is absolutely no problem. We had planned to drop off our stuff and have lunch anyways. We get back at check in time and our room still isn't ready. They have had 3 hours notice at this point that we would be back at 3 after lunch. Then we head to the pool to wait for the room to be ready but I ask them to please let me know as soon as it is ready, as we have somewhere to be. An hour goes by and still nothing. At that point, I go back to check on things. Our room was ready, no one called us, or told us anything at all which was very frustrating. We probably would have been out there all day if I hadn't gone back to check. At this point we had to cancel our other plans because we didn't have enough time to shower and get there with the hour delay so we decide to nap. As soon as we start to nap there is an insanely loud alarm going off. This goes on for 20 minutes and the whole hotel has to evacuate. It ends up being a false alarm. I totally understand that things malfunction sometimes but the bigger issue was the staff. First off, at no point does anyone go around telling people that everything is fine, not to worry, or apologize for the inconvenience. The alarm just suddenly stops at some point. I expressed my frustration to reception between the check in process and the alarm going off but they literally did not care at all and barely gave me a sorry. At this point a normal hotel would have made some sort of commercial gesture - free breakfast, or at least try to pretend that they care at all, anything really. What's worse, I got the sense from their reactions that this alarm thing might be a regular occurrence as one of the staff muttered something that I should be grateful it wasn't at night. The next day we are going to see some wineries. We are leaving the hotel at 10:30 AM and the cleaning ladies are cleaning the room next door to us. We politely say hello and that we are leaving, we would like our room cleaned and that we would be back in the afternoon. We come back at 3:45 PM and the lady is in our room and just starting to clean it. I have no clue what she did from 10:30 AM - 3:45 PM as we were her next room to clean but I suspect she just did nothing. We are tired and just want to get in the room so we tell her it is no problem, she doesn't need to finish. We ask her to just refill the nespresso pods so that we can have coffee for the next morning. She says sure, leaves to go get them and never comes back. Another cleaning lady walks past the room and I ask her as well if we can get a refill. She says sure and that she would go grab some. Of course, she never comes back. Finally, I call the front desk. I express my disappointment again with the level of service and ask for coffee p

the room is quite basic but we had some diner at the restaurant and the food was really of a very low quality. We got the idea that the food came form a kitchen for homeless people. In one wird “terrible”. The room looks ok. Hope the breakfast is better than the diner.

Just by the side of the highway. Easy access to Beaune center by car, not on foot though. Room is nicely designed and the bed is comfortable. Got pool and other facilities for children. A pleasant stay as a whole.