Hotel Beaune dengan Gim

We had the most pleasant stay at L'Hôtel. Our room was spacious, comfortable, kept tidy, and quiet. Nice room amenities. The breakfast choices were plentiful and delicious. Great coffee! At our arrival, we were alerted of a flat tire. It could've been a real disaster, but the front desk staff person (I believe Marie?) took charge and quickly found a solution. She went above and beyond getting this taken care of, and even walked to our lunch location to let us know the mechanic was there and was fixing the tire. (Thank you!!) The entire staff were so courteous and kind. We dined at their Bistro restaurant. Our meal was sooo yummy. OM! Destination chicken dinner. I have never had chicken that tasted so good. I am trying to figure how to return asap for that bird. My only regret is that they did not have more nights available to extend our stay. Over the years, we have stayed at 2 other well-rated hotel locations, but L'Hôtel is the best in the area!

Just by the side of the highway. Easy access to Beaune center by car, not on foot though. Room is nicely designed and the bed is comfortable. Got pool and other facilities for children. A pleasant stay as a whole.

My wife and I came to Beaune for 19 hours, on our way from Nice to Paris for her 40th birthday trip. Fortunately, we found Hotel le Cep before we even arrived. I didn’t know this would be the most important decision of our stay, but it turned out to be the most serendipitous chance I never could’ve thought existed, or found if I knew it did, but le Cep stumbled into our laps and our lives will never be the same because of it. The hotel was in the center of Beaune, walking distance for everything. The Grand Cru suite was worth every penny and watching the sunrise over the cathedral from the pen desk, drinking my coffee, was a welcome chance to realize the simplicity of life that can be learned from 13th century caves. We came to taste at Joseph Drouhin, which I highly recommend. Only two blocks away, under the city cathedral (“Notre Dame”?), which had a stunning light display at night that you have to see, it was built on top of the old Roman outpost that was the original founding of bone. During the cave tour, under the church and the city, we walked on moments earlier, we saw the old herringbone wall from the original Roman wall. now underneath the modern city. The Drouhin cave tour and Grand Cru tasting is amazing (do it!), but the Saint-Felix Caveaux de Degustation was a master class on Burgundy. The education, experience, and service was off the charts. Literally, down the stairs from our room 221, we dove into a cellar from the 13th century and found out more about terroir than we could have imagined finding. We chose the immersion grands terroir and it was sublime. The personal service, advice, and education that was delivered by the Sommelier was exceptional. I can’t recommend another place more that this, book the Grand Cru suite and the Immersion Grands Terroir experience. Lastly, the welcome and feelings we got from the moment we stepped inside to the drop off at the railway (GM literally dropped everything, grabbed blankets and the Polaris when our car reservation no showed, and drove us to the train station), it was the experience we didn’t know we needed but knew we wanted, From the bottom of my heart, Merci!

I saw the great reviews here and the facility looked nice so I booked this hotel. I just got back from my stay and I am 100% sure that these reviews are fake so I want to warn others. We got to the hotel earlier than check in and our room wasn't ready which is absolutely no problem. We had planned to drop off our stuff and have lunch anyways. We get back at check in time and our room still isn't ready. They have had 3 hours notice at this point that we would be back at 3 after lunch. Then we head to the pool to wait for the room to be ready but I ask them to please let me know as soon as it is ready, as we have somewhere to be. An hour goes by and still nothing. At that point, I go back to check on things. Our room was ready, no one called us, or told us anything at all which was very frustrating. We probably would have been out there all day if I hadn't gone back to check. At this point we had to cancel our other plans because we didn't have enough time to shower and get there with the hour delay so we decide to nap. As soon as we start to nap there is an insanely loud alarm going off. This goes on for 20 minutes and the whole hotel has to evacuate. It ends up being a false alarm. I totally understand that things malfunction sometimes but the bigger issue was the staff. First off, at no point does anyone go around telling people that everything is fine, not to worry, or apologize for the inconvenience. The alarm just suddenly stops at some point. I expressed my frustration to reception between the check in process and the alarm going off but they literally did not care at all and barely gave me a sorry. At this point a normal hotel would have made some sort of commercial gesture - free breakfast, or at least try to pretend that they care at all, anything really. What's worse, I got the sense from their reactions that this alarm thing might be a regular occurrence as one of the staff muttered something that I should be grateful it wasn't at night. The next day we are going to see some wineries. We are leaving the hotel at 10:30 AM and the cleaning ladies are cleaning the room next door to us. We politely say hello and that we are leaving, we would like our room cleaned and that we would be back in the afternoon. We come back at 3:45 PM and the lady is in our room and just starting to clean it. I have no clue what she did from 10:30 AM - 3:45 PM as we were her next room to clean but I suspect she just did nothing. We are tired and just want to get in the room so we tell her it is no problem, she doesn't need to finish. We ask her to just refill the nespresso pods so that we can have coffee for the next morning. She says sure, leaves to go get them and never comes back. Another cleaning lady walks past the room and I ask her as well if we can get a refill. She says sure and that she would go grab some. Of course, she never comes back. Finally, I call the front desk. I express my disappointment again with the level of service and ask for coffee p