Pengguna Tetamu
19 Mac 2025
The service was terrible. I had to call someone to the desk to check in, my room wasn’t ready, when I checked out, no one was there to issue my deposit refund. When I went back to get my refund, they refused to return it to me claiming there was pet hair all over the room. I did not have a pet with me but I did bring a blanket from home which probably had pet hair on it. I should not be charged a$100 cleaning fee when they would have had to remove the bedding anyway to wash it!
Terjemah