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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.8/5
Sangat Baik
1090 ulasan
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Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.8
Perkhidmatan4.8
Kebersihan4.8
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Ulasan kurang baik(14)
NoviceTraveller
Bilik Queen
Menginap pada Nov 2024
Pasangan
33 ulasan
4.2/5
Sangat Baik
Disiarkan pada 3 Jan 2025
The hotel is located near Tai Koo Li with 10mins walking distance. The hotel is rather new and clean but soundproof is rather bad as I can clearly hear the noise from both outside and movement from upstair unit. What surprised me was I noticed the same two persons sitting at the lobby with their phones for daysss with their luggage next to them which i find insecure staying there TBH.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your heartfelt words. Xiaoji feels deeply. Your check-in experience really makes us sad. I apologize to you here. Xiaoji is not afraid of failure, and I also hope that friends can give more valuable opinions, so that we can draw more nutrition from it and help the whole season's future. The problem you reported will be our focus. I believe that we will come up with a solution soon. I also hope that you can step into the whole season hotel again, which will definitely bring you an excellent check-in experience.
Pengguna Tanpa Nama
Bilik Queen Superior
Menginap pada Nov 2024
Solo
3 ulasan
4.0/5
Sangat Baik
Disiarkan pada 16 Jan 2025
Adequate location as close to 2 subway lines. Decent room size and consider clean. Just that it's near school, it will be noisy when children finish their school in the afternoon. 前台服务员有好,也有不好的,看运气。比起我在杭州的全季酒店服务素质,有差少少。我住8229 号房在二楼,面对大街方向有点吵。浴室有点漏水的状况,洗澡后隔壁厕所地上会有少许积水。地点还行,走路到10号线和6号线约10分钟。
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好!非常感謝您近期的入住,並給我們提出的反饋意見,您的反饋對我們至關重要,我們已將您反饋的意見與團隊成員進行了分享並制定出改進方案,由此給您帶來的不便和不良入住體驗我們向您表示真摯歉意,希望能有再次為您服務的機會,期待您的再次光臨。
UntamedFootprints
Bilik Perniagaan 2-katil
Menginap pada Sep 2024
Pasangan
7 ulasan
2.2/5
Disiarkan pada 2 Nov 2024
The hotel is located next to or near a child nursery. We happen to arrive at a time when the children will let off from classes. The hotel main entrance was blocked by parents and children.
The hotel is located in a residential area. Small eateries were facing the hotel entrance. This presents a negative impression.
Hair conditioner is unavailable.
Air-conditioning / Heating control panel requires some understanding to use it.
Insufficient hangers.
Provided two cotton buds only! There are 2 of us in the room.
No drawers are found.
The toilet bowl flushing is automated. It is occasionally slow. You have to get up before it flushes. This is impractical.
Paper and pen are unavailable.
The room did not have a rattan container for used bath towels to be thrown into.
The room did not have a universal socket and a full length mirror.
The room door doesn’t have an auto-door closer. So we have to take extra precaution to ensure that the door is locked when we go out.
The sink was part of the room. It was located next to the room door. The hangers are located close to the sink. If we are not careful, our clothes may get wet.
The rod for the hangers are too short.
Only 2 Chinese tea bags are provided only for 2 nights. There are no coffee or sugar sachets.
We stayed for 2 nights. The first night didn’t have air-conditioning. The second night has. Inconsistent!
We can hear guests talking as they passed our room.
Breakfast is limited. It’s basically a typical Chinese breakfast; no bread. Need to request some steamed bao, dumpling from the food preparer. There is only a box of tissues on the breakfast countertop. There’s no tissues on the tables. Only chopsticks and porcelain spoons are provided. Spoon, fork and knife can’t be found. Brewed coffee is good.
Breakfast is from 7am to 9:30am. It is normally 7am to 10am.
On the whole, we find that the hotel is trying to save on cost in the room and breakfast.
The washing machine and dryer are effective and easy to use.
There were no seats in the laundry. Consequently, some hotel guests sat at the cold corridor.
A receptionist was found sleeping face-down on a couch next to the front office counter. We were shocked.
A receptionist entered the elevator with us. The buttons on his uniform was undone and his hair looked ruffled.
Front Office staff are responsible for the coffee machine. Strange!
This hotel should be an old building and refurbished.
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear guests: Hello! Thank you very much for sharing your check-in experience with us and giving us valuable comments and suggestions for our work! We have made timely improvements. We didn't leave you with perfect memories this time. We look forward to making up for them all next time (give them a chance!) We are working hard and look forward to your witness! Wish: All the best!
Pengguna Tanpa Nama
Suite
Menginap pada Sep 2024
Pasangan
12 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Nov 2024
Will recommend this hotel, location is convenient. room size for suite is big and very comfortable for 2 pax. Suggest to book suite if it is within budget.
Terjemah
Jawapan daripada Pihak Penginapan: A beautiful encounter, like a breeze blowing on the face, going to a travel appointment, Xiaoji has always been with you.
Jawapan daripada Pihak Penginapan: 哇,聽到您對全季三里屯工體東門酒店如此高的評價,我們整個團隊都激動不已!地理位置優越、設計簡約大氣、房間乾淨整潔、智能系統便捷高效……每一項都是我們精心打磨的結果,衹為帶給您最舒適的入住體驗。特別感謝您提到我們的服務,前台工作人員的熱情高效和快速響應,正是我們一直追求的目標。您的滿意就是對我們最大的肯定,也激勵着我們不斷進步。希望未來還有機會再次迎接您的到來,我們會一如既往地用最好的服務和品質回報您的信任!
Jawapan daripada Pihak Penginapan: 一字一句的讀完您的反饋,從您的字裡行間中小季看出您一定是温暖且心思細膩的人,我們把最好的東西都用在了您的使用感受上,温暖、實在卻不浮華,您的感受以及滿意就是對我們最大的肯定!非常期待下次還能與您相約全季。您對我們工作的認可,小季再次表示感謝!