Grand Metropark Longxi Conference Center Beijing

We’re trying to order room service but only 1 thing available in the whole menue!

在此特別感謝酒店前台張鑫主管，美麗的姑娘落落大方，待人熱情，服務態度特別好，對客人關懷備至。感謝！！！ 親子出行，趕上端午節三天假期，帶孩子來龍熙玩幾天。龍熙維景的位置很好找，開車很便利，京開高速龐各莊出口出來沒多遠就到，很好找。 酒店內部裝修風格典雅，很有歐洲古堡範。早餐在一層的四季餐廳，食品種類豐富，趕上假期，客人很多，不過取餐還是很有序，服務員收拾桌子的效率很高，很少有客人找不到位置。 旁邊的龍熙温泉很好玩，有游泳區、温泉區，還有室外的充氣堡戲水，孩子特別喜歡。

The worst 5 star hotel we ever stayed. If you are foreigner like us, please stay away from this hotel. The reception staff named Li Jing Hui kept asking us about our visa suspecting we entered China without one. That staff and other (few of them there) service and attitude is worst and definitely not a welcoming one. After we have checked in, the staff called and asked us to pass our passport to them as they claimed that one of the checked in guest name is key in wrongly. They sent a staff to our room expecting we passed the passport to them which is a very suspicious action as passport is a very sensitive item. In the end, we went down ourselves to pass the passport and found out they lied as they only want to print the cover of the passport which is a super ridiculous reason. We booked the family room and is spacious but old and dirty. There is a hotspring tub in the room but is super dirty and wet, seem like someone used it before we checked in, we tried to clean and use it but the water is yellowish and is super disgusting. All of the restaurant at the hotel are closed by the time we checked in around 6pm so you can only get food by ordering meituan (food delivery platform) and luckily we got one. We tried to book a car for early morning flight tomorrow through didi or trip but no driver accepted the request. It is hard to get car transport there and we actually checked with the reception but only get a replied of “it is very expensive here to book a hotel airport transfer car which cost 500rmb”. We don’t even asked the price as we only asked is such service available from the hotel. Overall, the hotel looked like ******* as not much guest is staying at the hotel. We checked out few hours later as it is definitely not a nice and safe hotel to stay.

Easy check in, friendly staff. The room was very big. The campus that the hotel was on was very quiet. It seemed like construction may have been started on the other buildings, but was never finished?

I went for a small mini-break to escape the hustle of Beijing. I have been here before with friends. With friends and some wine this place is great. On your own it is great too... but only if you love the Hot Springs. I do. The hotel would be pointless if you don't like Hot Springs / Swimming. My only disappointment was that, because it was mid-week, the breakfast range was tiny compared to when I came with friends on the weekend. Both the hotel and Hot Spring were much cheaper... so that was good... but I felt that they over-simplified the breakfast buffet. Somethings they had before (like jams and preserves) are sealed and have long sell-by dates... so why not put them out? Likewise, why offer only one juice... can't you offer a range but put them in smaller containers if you are worried about waste? The Hot Springs are the clear highlight. I highly recommend going after dark. Tickets seem valid for 24 hours, so I went for a few hours daytime, then back to the room, then again after dark. At night it was so peaceful.

Very nice hotel.

四星酒店沒有任何數據線或者插頭可供使用，問了前台被建議用每一樓層的付費充電寶就好…於是我果斷下單自己買了一個插頭，好在我有數據線…房間裏的床品不錯，但是能感覺到老酒店，一切用品都相對比較對付。晚上打客房服務要水，三遍都沒人接…打到前台，前台説幫我轉達，然而並沒有…過了半小時左右吧，我自己打通客房服務，她也知道我打過電話&貌似也知道前台轉達了相關訊息…但是沒有及時服務…不過所有員工都還算挺和善的。我個人覺得酒店規模這麼大，基礎還可以，服務的細節應該好好抓一下。PS：酒店的熱水器燒水特別快，推薦！

本次入住期間得到了酒店各處服務人員的熱情接待，祖孫三代都非常開心盡興。長者房間電視打不開，客房服務員張彩芳耐心調試，併為長者熱情介紹酒店設施。温泉韓雪娟熱情接待服務，前台師如玉高效辦理各項業務，都給我們留下了深刻印象。另外一個亮點是酒店的晚間自助餐，不僅菜品豐盛，而且還有歌手駐唱，讓我們度過了愉快的一晚。

體驗感不錯，推薦大家親自感受一下，首先交通便利，位置也很好找，環境也非常哇塞，看酒店簡介開業近10年了，客房浴室設備設施保養不錯，房間衞生也非常乾淨整潔，下次還會選擇這家酒店。