Ulasan Beijing Poly Plaza Hotel

Good location, metro station in front of hotel. Gym and pool, theater, one bar, restaurant. Confortable bed, clean room, nice view.

Checked in on 1st day encountered hiccups. Hotel could find my reservation thru’ Trip.com. Upon showing them Trip confirmation email, they replied my reservation has been cancelled. Whose problem? I was ask to cancel my reservation and reapply and I refused. Finally they gave me a room at RMB 710 per night.  In my 1st night stay after midnight 2-3am I went to ease myself and felt.  I hurt myself most severe pain at my right rib. When bad to sleep till the next morning. The pain was extremely bad (see pic on swelling). I wife requested an ambulance. We were sent to a hospital without escort from the hospital. Waited about an hour at A&E no attention on me. Wife queried and found out that the hospital x-ray machine was down. We took a cab to another hospital.  The hotel should have a hotel staff to escort us as we are not familiar with their hospital procedures. Finally had an x-ray taken to confirm no fracture with my rib but more of muscles injuries.  Given medication and to review one week later after 5 hours in the hospital.  Upon returning to the hotel, I informed the hotel that I have a medical review one week later and need to extend my stay another week. The next morning (2nd day) the hotel manager informed me that they will charge me RMB 650 a night. I disagreed as I was hurt in their hotel yet I still need to spend several thousands in their hotel. I fought for my right and told them I will escalate the matter.  Finally they agreed to provide free stay for the extended period. But I hightailed to them that the injury sustained in the hotel has disrupted my visiting plan and I was confined to the room for more rest. I told them I should be charged for my stay for the first night only and not four nights. They are looking into my stand.  On the 3rd day afternoon, my wife took a shower. She bathing half way and shouted for help. I rushed to the bath with pains to my rib area and was surprised by the dirty and rusty water that flowed out from the shower. This was witnessed by a lady room cleaner. See picture. In view of the cold weather, my wife soapy body as well as shock… my wife has a fever on the 3rd night had a fever.  I gave her the Panadol that I always have with me for travel. On the 4th day and present moment my wife still having slight fever. I bought some local fever medicine for her. Today at 8pm she is still in bed resting.

Nice relaxing stay, near metro… conveniently located Staff are friendly

Next to the metro station Exit B, which is very convenient especially when the weather is extremely hot outside. Staffs are kind and service is excellent. I ordered numerous time delivery food and the reception took it and bring it to my room.

Very friendly and approachable front desk. Clean and spacious room.

All good, big room and nice service - english speaking staff.

This hotel is attached to the theatre, which is very convenient if you are attending an event. It’s also convenient as it is very central. the room itself is a little outdated however, it’s clean and reasonably sized.

Great location! Needs some update of the rooms.

Prefect for Business Ya Bashaar

Very nice staff, clean room and good location. The subway station is right next to the hotel entrance!

Hotel was very conveniently located next to the metro station. The room was big enough with a nice view, but decor felt dated and worn out. Cleanliness superb. Good value.

We stayed in the hotel for two nights. Though the hotel is a little old, the room is clean and beds are comfortable. The staff was helpful and accomodating.

Simple yet good enough for most travellers, rooms a bit older.

酒店位置很好，離地鐵站很近，但距離首都機場線有一站距離，步行得15分鐘，冬天不可取。酒店離各大景區比較遠，沒有步行就可以抵達的景區，但酒店門口微信定位準，打車方便；酒店內部裝修比較舊，特別是站在浴缸裏洗澡很不舒服，也不大安全，容易摔倒，洗澡的蓬頭是固定的，沒有可調節的花灑，這些設備不適合中老年人。房間夠大，但沙發很舊了，急需更換。服務整體還行，偶然遇到有服務員和你搶電梯，哈哈。還有酒店早餐也不能期待過高，有些菜品、麪包是擺設，不一定適合你，咖啡機只有一台，得排隊等，服務員不會主動幫你打一杯咖啡，需要改進。